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Hotel Folias San Agustín

3.0 star property

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Photo gallery for Hotel Folias San Agustín

Exterior
Exterior
Front of property – evening/night
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Calle las Retamas, 17, San Bartolomé de Tirajana, 35100
  • Place, San Agustin Beach
    ‪5 min walk‬
  • Place, Las Burras Beach
    ‪5 min walk‬
  • Place, English Beach
    ‪9 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Double Room, Balcony

Free WiFi, bed sheets

Double Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Free WiFi, bed sheets

Double Room, Balcony, Sea View

8.8 out of 10
Excellent
(43 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, City View

View from room

Apartment, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, Ground Floor

Fridge, microwave, stovetop, cookware/dishes/utensils

Room, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Folias San Agustín

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking. Weekly housekeeping is available.
Hotel Folias San Agustín offers 79 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Folias San Agustín. During your stay, you're just a quick walk from San Agustin Beach. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Papis Grill, a steakhouse that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • 7 minutes by car from Yumbo Shopping Center and 7 minutes from English Beach
Hotel Folias San Agustín offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Hotel Folias San Agustín. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:30 AM.
Papis Grill - This steakhouse specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Pool bar - This bar serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Parking on site (EUR 7 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 11 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Papis Grill
  • Pool bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Self parking fee: EUR 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 5:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel New Folias Maspalomas
New Folias Maspalomas
New Folias
Hotel New Folias San Bartolome de Tirajana
New Folias San Bartolome de Tirajana
Hotel Hotel New Folias San Bartolome de Tirajana
San Bartolome de Tirajana Hotel New Folias Hotel
New Folias
Hotel Hotel New Folias
New Folias Bartolome Tirajana
Hotel New Folias Hotel
Hotel New Folias San Bartolomé de Tirajana
Hotel New Folias Hotel San Bartolomé de Tirajana

Hotel Folias San Agustín Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 379 reviews
Rating 8 - Good. 182 out of 379 reviews
Rating 6 - Okay. 45 out of 379 reviews
Rating 4 - Poor. 7 out of 379 reviews
Rating 2 - Terrible. 8 out of 379 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, will be back next year.
Stayed 25 nights in Jan 2026
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, amenities, property conditions & facilities
Staffs, very friendly, atmosphere., place. Accommodation
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and the room was absolutely spotless. The pool was also very good and the whole place was very clean. The food at the the pool bar was very good and I would recommend the Spanish omelette but be warned, bring your appetite for this one! Will stay there again.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities
The room was clean and the staff particularly Carlos and Pino were great. Great view from the balcony. However the hotel was a bit tired and in need of refurbishment, also the AstroTurf around the pool was blowing around in the wind. The breakfast was a bit limited too with quiet a lot of processed food.
The view from our balcony.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Spotless rooms Friendly helpful staff Cushions on sunbeds Good that the hotel enforces their no reserving of sunbeds policy Strong shower Great hair dryer Lots of nearby restaurants Good bus connections
Stayed 21 nights in Nov 2025
Verified

8/10 Good

barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good clean, lovely pool area. Slight competition of loungers and some booking of chairs but staff doesn't stop it. Food was plentiful and good prices, burger for 9€. Steak/grill restaurant next door was lovely. Lots of steps and small lifts, but hotel doesn't advertise itself as step free anyway. Rooms slightly dated, but everything clean and well equipped. I would come back! 😊
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and clean and comfortable.
Stayed 19 nights in Jan 2025
Verified

8/10 Good

Mattias

Bra
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Annette

Liked: Cleanliness
🙂🙂
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Thomas

They can stop people smoking on there balconies as we had to keep our sliding doors closed
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lovely beach. Restaurants, shops and transport links all within a few minutes walk. Hotel staff friendly and helpful. Comfortable room with balcony with sea view.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely room and great pool.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Quick and early check-in, everything explained, Very clean, rooms serviced each day, decent pool bar and very nice pool. Would stay again
Stayed 9 nights in Nov 2022
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice, hotel, nice staff. Breakfast really worthy for the price. Very good location
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. Everything was so accessible and everyone was so friendly.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not my first time, Hotel its in very good location. Staffs are very friendly. Very clean, beds are ver comfortable
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Fantastic staff, extremely friendly and attentive. Hotel has everything we needed, great cleaning service and good location away from the bustling main resorts but within 5 minute taxi ride.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, taxi stand in 5 min walk. Shopping centre with good restaurants nearby.
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Ian Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room with a kitchenette Very clean Balcony was private
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Dessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pleasant hotel

Nice clean hotel with good facilities and friendly helpful staff- no bar apart from pool bar which closes early but plenty of bars nearby- only quibble was that bed was very squeaky and annoying but otherwise very well positioned hotel for everything
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
This is a decent, good value hotel in a handy location. It does the basics well...but the bathroom shower/decor/door etc could do with upgrading.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Folias is in a great location. We had beautiful seaviews from our room. Five minute walk to a lovely sandy beach. Shops and restaurants nearby. Good bus service to other resorts. Hotel staff welcoming and helpful.
Stayed 7 nights in Mar 2024

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