Hotel Rey Carlos

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Where to?

Dates

August 2025

September 2025

Relax by the rooftop pool surrounded by lounge chairs and umbrellas, with a view of the urban landscape.

Relax in this stylish living room with a sofa, coffee table, and TV, plus a balcony with a view.

Relax in this stylish living room with a black armchair, white coffee table, and two sofas.

Enjoy dining and socializing in this bright and inviting space with comfortable seating and large windows.

Double bed with a headboard and two nightstands, each with a lamp, sits atop a patterned bedspread.

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet-friendly
24/7 front desk
Laundry

Explore the area

Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

Maspalomas Dunes
‪10 min walk‬
Yumbo Shopping Center
‪10 min walk‬
English Beach
‪12 min walk‬
Las Palmas (LPA-Gran Canaria)
‪26 min drive‬

Room options

Relax in this stylish living room with a comfortable sofa, coffee table, and TV, surrounded by a beautiful view of palm trees.

Standard Triple Room

47 sq m
Sleeps 3
3 Twin Beds

Relax in this stylish living space with a flat-screen TV, comfortable sofa, and dining area.

Superior Triple Room

Exceptional

47 sq m
Sleeps 3
3 Twin Beds

Superior Room Renewed

Good

47 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Double Room

Good

47 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Relax in the spacious living area with a sofa set, flat-screen TV, and balcony view.

Single Room

47 sq m
Sleeps 1
1 Double Bed OR 2 Twin Beds

Similar properties

Relax by the pool surrounded by comfortable lounge chairs and umbrellas, or enjoy the views from one of our many balconies and terraces.

Pool
Hot tub
Free WiFi
Restaurant

for 1 room

includes taxes & fees

20 Aug - 21 Aug

About this property

Hotel Rey Carlos

Hotel with bars, near Maspalomas Dunes

This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Limited housekeeping is available.

Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site.

Our customers tell us they can't get enough of the helpful staff at Hotel Rey Carlos. During your stay, you're just a quick walk from CITA Shopping Center. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.

Free WiFi (speed: 25+ Mbps)
Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Within a 15-minute walk of Maspalomas Dunes and Yumbo Shopping Center
Pets welcome for a fee (restrictions apply)

Hotel Rey Carlos offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Rey Carlos.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Rey Carlos - Onsite restaurant.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Rey Carlos

Things to do

Billiards/pool table
Children's pool
Outdoor pool

Family friendly

Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (weekdays only)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Accessibility

Lift

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Refrigerator

Desk
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

Pets: EUR 12 per pet, per day
Maximum 1 (weight limit: 11 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rey Carlos

Hotel Rey Carlos San Bartolome de Tirajana

Rey Carlos Hotel

Rey Carlos San Bartolome de Tirajana

Rey Carlos Bartolome Tirajana

Hotel Rey Carlos Hotel

Hotel Rey Carlos San Bartolomé de Tirajana

Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Hotel Rey Carlos Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Good

Samuel

3 May 2025

Stayed 4 nights in Apr 2025

8/10 Good

Ryan, Brighton

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is in a great location and has a lovely pool area which is in the direct sun for most of the day. I stayed in an ‘updated’ apartment which had a balcony overlooking the pool at the front of the hotel. The apartment was very large and offered most things I needed - a few extra touches were needed like washing up sponges and liquid and better shower gels etc. but otherwise the apartment was comfortable. I’ve downside is the noise from guests in the hallway/stairs and sofa area on the top of the stairs. The bedroom is directly next to this hallway and has single glazed slated windows it feels like the people are in the bedroom with you. This results in very early wake up’s with guests returning late from the bars/clubs and others dragging their cases early in the morning and chatting loudly. Buffet breakfast is offer at €10 per person and dinner is also a buffet at €16 per person. I did not try these options but they seemed good value for money

Stayed 2 nights in Apr 2025

8/10 Good

Mick, Staffordshire

Travelled with partner

27 Mar 2025

Liked: Cleanliness, staff & service

Paid for a superior renovated room which was fine except for the beds which were old and very uncomfortable. Food very good, lovely pool not too busy and great staff. Would stay again if they replaced the bed when renovating the rooms.

Stayed 16 nights in Mar 2025

10/10 Excellent

Przemyslaw

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay , lovely place.

Perfect location - close to the dunes and restaurants, shops. Beautiful pool and well-kept area around. Nice and comfortable renovated room. Beautiful view from the balcony.

Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

20 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Worst beds ever. Why is there even a living room? Get better and bigger beds and use the extra space. Worst lighting ever, very dim. They could use eco bulbs with better lighting. Very shabby hotel.

Stayed 1 night in Mar 2025

10/10 Excellent

Owen

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

13 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I wouldn’t recommend unless you’re on a very tight budget. Even the ‘refreshed’ rooms are tired and old. Mine stank of cigarettes. Was only ‘cleaned’ twice during my stay, and even then dirty towels were left lying in the bathroom (not even mine - ones they had used to wipe the floor!!).

Stayed 6 nights in Mar 2025

4/10 Poor

Giuseppe

10 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

On check in, desk staff do not speak any foreign language ( surprising for a destination that attracts English, French, German, . . . speaking guests year round. Rooms in terrible condition! - NO closets/dressers in bedroom, walls and ceiling deterioration plastered over (no finish paint) - Bathroom had terrible, constant odour of sewer gasses ( suspect incorrect /faulty plumbing). Maintenance/housekeeping staff would pour deodorizing compound down drains every day, which would last till we turned water on to wash or shower, or flushed toilet, then stench would come return. When we requested a re-location, we were informed that no other rooms available, and they would continue to deodorize drains to remedy. Kitchen appliances in terrible shape. Sink cracked, cooktop and counter damaged, fridge shelves missing, freezer door missing. Very limited utensils. Had to ask for knives, salad bowl and colander, soup bowls, dish cloths, cooking pot, frying pan. Decent food in restaurant buffet, but no variety (same food at every meal.

Stayed 11 nights in Feb 2025

8/10 Good

Jordan

7 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience at Rey Carlo has been a bit wild but the staff are faultless really nice and kind they go above and beyond to help with anything it's a lovely resort

Stayed 4 nights in Mar 2025

6/10 Okay

Jonathan

23 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Several light bulbs and light shades were missing and the shower didn’t really work. To resolve this I purchased light bulbs from the supermarket and attempted to clean the shower head; when that didn’t work I obtained a new shower head from a shop opposite the hotel for €3.50 which totally solved the issue. Small details but it did impact the quality of my stay!

Stayed 21 nights in Feb 2025

8/10 Good

Verified traveller

21 Feb 2025

Liked: Staff & service, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Ute

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a room that was not remodeled yet. It was very clean, cleaning service came every day except Sunday. Front desk staff was super nice and helpful. The hotel is close to Cita Shopping Center and about ten minutes from the beach. The pool area and bar were very nice. Just wish the bar was open, there also is a stage but no entertainment.

Stayed 18 nights in Jan 2025

10/10 Excellent

Valentino

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Huge flat to myself with a nice balcony, so great value for money. The cleaning was ok. Only twin beds, I would have preferred a double bed, but they seem to do things that way there. Nice wooden furniture everywhere. Some very friendly clerks (Alvaro was amazing!), some less interested. The pool was great outside too. The WiFi though was awful but I guess it must be hard in such a large place. But super happy in the end.

Stayed 5 nights in Jan 2025

4/10 Poor

RICARDO

3 Jan 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Very old and overpriced hotel. Maybe worth 3 stars. Location is not bad but far from the beach.

Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner

29 Dec 2024

We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

8 Dec 2024

Disliked: Staff & service, property conditions & facilities

Rude unhelpful restaurant staff

Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.

Stayed 3 nights in Dec 2024

10/10 Excellent

David

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

8/10 Good

Mick, Staffordshire

Travelled with partner

28 Nov 2024

Liked: Cleanliness, staff & service

An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.

Stayed 10 nights in Nov 2024

2/10 Terrible

Douglas S.

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired

This is a VERY tired hotel which explains why it was one of the few with vacancies. The hallways are grim with carpets that appear dirty, unfinished work, cats eating. You get the picture. I’m guessing that its prime location, which is superb, makes this site ripe for development. I was lucky enough, I think, to get one of the renovated rooms. Spacious but redone with cheap ikea furniture. The best thing was the bed which appeared brand new. The bedspread was stained as was the couch. Merge equipment in the kitchen; no towels or dishwashing soap. The packets of shampoo and shower gel were also meagre and if poor quality.

Stayed 3 nights in Nov 2024

10/10 Excellent

Magdalena

Travelled with group

7 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely area

It was really good location, next to the bus stops where you could go and travel to different cities or even airport. Around 10 min walk from beautiful dunes. Some shops around, lots of restaurants. Pool was very clean. Lovely staff.