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Hotel Rey Carlos

3.0 star property

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Photo gallery for Hotel Rey Carlos

A swimming pool with lounge chairs and umbrellas, a covered seating area, and a building with balconies in the background.
A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs.
Property grounds
Daily buffet breakfast for a fee
A modern living room with a dining table, sofa, and chairs. There is a painting on the wall and a window with curtains.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110
  • Place, CITA Shopping Center
    ‪1 min walk‬
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, Maspalomas Dunes
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪30 min drive‬

Room options

View all photos for Double Room

A living room with a sofa, armchairs, a glass coffee table, and a television.

Double Room

7.2 out of 10
Good
(36 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room Renewed

A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs.

Superior Room Renewed

7.2 out of 10
Good
(30 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A living room with a sofa, armchairs, a glass coffee table, and a television.

Standard Triple Room

  • 47 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Hotel Rey Carlos

This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Limited housekeeping is available.
Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Rey Carlos. During your stay, you're just a quick walk from CITA Shopping Center. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Maspalomas Dunes and Yumbo Shopping Center
  • Pets welcome for a fee (restrictions apply)
Hotel Rey Carlos offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Rey Carlos.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Rey Carlos - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 478 reviews
Rating 8 - Good. 159 out of 478 reviews
Rating 6 - Okay. 111 out of 478 reviews
Rating 4 - Poor. 58 out of 478 reviews
Rating 2 - Terrible. 46 out of 478 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Friendly staff nice big rooms and good shower
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service
Breakfast was really good
Stayed 3 nights in Feb 2026
Verified

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, amenities
Always choose superior rooms , they are so much better
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Awais

Liked: Cleanliness, staff & service, amenities
It was lovely apartment and it easy access to the beach and I will definitely come back again in future.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kiefer

Liked: Cleanliness, staff & service, amenities
The room is as clean and tidy.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Vianney

Disliked: Amenities
Very basic and old hotel for high price
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marina-Monica

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel!
Stayed 9 nights in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the money

Cleaned everyday in a good location easy to check in
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Charlotte

Liked: Cleanliness, amenities
Nice stay, rooms need updating
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, amenities
The room actually turned out to be a small apartment, so we had lots more space than expected. The accommodation was a little dated, but still well equipped. We also had a nice view of the pool from the balcony of our apartment. Staff was friendly and breakfast was good. All in all a very good experience at a reasonable price and I would definitely choose Hotel Rey Carlos again.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

tsetsa

Liked: Cleanliness, amenities, property conditions & facilities
Was a noisy night time
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay had breakfast included, i find the earlier you go for breakfast, the better, only on 1 occasion we made it early and there was veriety and it was warm/hot. The hotel itself amd staff were clean and plesant. There was a terrible smell of sewage in the lift always and in our bathroom for a couple days. The pool is large and everything you need is within walking distance. I did not see any children at the time of our stay. I would stay again
Stayed 4 nights in Jan 2026
Verified

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Location 10/10 Staff 10/10
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budjet hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay , lovely place.

Perfect location - close to the dunes and restaurants, shops. Beautiful pool and well-kept area around. Nice and comfortable renovated room. Beautiful view from the balcony.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Fredrik

Liked: Cleanliness
Helt ok
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay for the price they charge. Decent stay, smiling staff and great breakfast. Next to Cita and in centre of everything
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Mirza Yasir Umer

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception staff were unhelpful and came across as unfriendly during my stay. The property itself is quite run down and not well maintained. Upon check-in, basic amenities such as shower gel and handwash were not provided, and requests for them were refused.Additionally, there was no water supply in the shower or toilet for an entire day, which was extremely inconvenient. The windows in the room were also faulty and would not close properly. Overall, the experience was disappointing and fell well below expectations.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Was a nice stay missed Pepe who was on holiday.Joelle was very nice on reception as he always helps me to get on WiFi.But one receptionist never looked happy others very good.I always stay at this hotel when in Gran Canaria one person won't put me off staying there again and again.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is very dated. Broken window in room. Glass still on floor. Sachets of shower gel not enough. Noisy neighbours. Breakfast very limited. Refurbished room not very modern.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really superb at any time to help out. I recommend highly this accommodation.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Vesa

Liked: Staff & service
Good location . Good breakfast. Really nice staff.
Stayed 11 nights in Nov 2023
Verified

6/10 Okay

Lars-Ake

Liked: Staff & service
Disliked: Cleanliness
The room was not even near the standard of the pictures that were shown in the app when you click on the specific room type and the images are shown for that specific type of room and they play a big part in the facts you base your decision on which room type you are booking. So I would suggest that you make sure that you are matching the correct images with the correct hotel room in your app. I was very disappointed and would not have made a booking for a room of this state or run down type
Stayed 2 nights in Jan 2026

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