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5.0 out of 5

"The staff at the hotel are fantastic and can't do enough for you. The food was varied and of a very high quality. Located close to the beech and major ... " More

By Josh UK on Sat 31 May 2014

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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€306* Per night/room 4 Apr - 5 Apr

Double Room, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Grand Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Riu Palace Palmeras - All Inclusive, you're just a quick walk from Yumbo Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 7 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes

Hotel Riu Palace Palmeras - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Riu Palace Palmeras - All Inclusive

Couples (1)
5 out of 5

Excellent Hotel for all

The staff at the hotel are fantastic and can't do enough for you. The food was varied and of a very high quality. Located close to the beech and major shopping centres. The hotel has a very large pool and plenty of sun loungers available.

Posted by on 31 May 2014

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All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Children's club

Entertainment

  • On-site live performances

Not included

  • Gratuities

  • All available drinks included
  • Buffet-style meals included
  • A la carte dining included
  • Onsite live performances included
  • Kids club included
  • Service charge not included
  • Fitness facilities included

Property Features

Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Hotel Riu Palace Palmeras - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. A terrace, a free kid's club, and multilingual staff are also featured at the family-friendly Hotel Riu Palace Palmeras - All Inclusive. A complete renovation of Hotel Riu Palace Palmeras - All Inclusive was completed in August 2019. This 4-star San Bartolome de Tirajana property is smoke free.

  • 274 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fusion restaurant – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Lobby bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Grill – This bar specialises in barbecue and serves breakfast and lunch. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection

Hotel Names

  • Hotel Riu Palmeras
  • Hotel Riu Palmeras San Bartolome de Tirajana
  • Riu Hotel Palmeras
  • Riu Palmeras
  • Riu Palmeras Hotel
  • Riu Palmeras San Bartolome de Tirajana
  • Riu Palmeras All Inclusive
  • Hotel Riu Palmeras
  • Hotel Riu Palace Palmeras - All Inclusive Hotel
  • Hotel Riu Palace Palmeras All Inclusive
  • Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.