MUR Hotel Neptuno Gran Canaria - Adults Only

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Where to?

Dates

October 2025

November 2025

2 restaurants, lunch served, international cuisine

Minibar, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
All-inclusive
Room service
Gym
Parking included

Explore the area

Avenida Alfeceres Provisionales, 29, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

Yumbo Shopping Center
‪1 min walk‬
English Beach
‪13 min walk‬
Maspalomas Dunes
‪3 min drive‬
Las Palmas (LPA-Gran Canaria)
‪24 min drive‬

Room options

Double Room Single Use, Balcony

Very good

23 sq m
Resort view
Sleeps 1
1 Twin Bed

Double Room Single Use, Balcony, Pool View

Exceptional

Sleeps 1
2 Twin Beds

Standard Double or Twin Room, Balcony, Pool View

Very good

Sleeps 2
2 Twin Beds OR 1 Double Bed

Standard Double or Twin Room, Balcony

Very good

23 sq m
Resort view
Sleeps 2
2 Twin Beds OR 1 Double Bed

Similar properties

Pool
Hot tub
Free WiFi
Restaurant

includes taxes & fees

25 Sept - 26 Sept

About this property

MUR Hotel Neptuno Gran Canaria - Adults Only

Adults-only hotel with 2 restaurants and a 24-hour fitness center

Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

MUR Hotel Neptuno Gran Canaria - Adults Only offers 171 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at MUR Hotel Neptuno Gran Canaria - Adults Only. During your stay, you're just a quick walk from Yumbo Shopping Center. Free WiFi in public areas, free self parking, and 2 restaurants are available.

Free WiFi
Free self parking
Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes
Airport shuttle service available for a fee

Some rates at MUR Hotel Neptuno Gran Canaria - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

MUR Hotel Neptuno Gran Canaria - Adults Only offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/game room are also featured at the eco-certified MUR Hotel Neptuno Gran Canaria - Adults Only. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star San Bartolomé de Tirajana hotel.

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Limited on-site parking

Food and drink

2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

La Sirena
Restaurante
Sotavento

Things to do

24-hour gym
Arcade/game room
Library
Outdoor pool
Sauna
Shopping
Steam room

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting room

Outdoors

Garden
Terrace

Spa

Aromatherapy
Ayurvedic treatments
Facials
Manicures/pedicures
Massage
Treatment room

Accessibility

Lift

More

1 building
5 floors
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Limited room service
Minibar

More

Air conditioning
Desk
Iron/ironing board on request
Laptop-compatible safe
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 10 AM to 6 PM.
This is an adults-only property and children 18 years old and younger aren't allowed.