Ski hotel with a full-service spa and ski-in/ski-out access
Ski into Boutique & Gourmet Hotel Orso Grigio - Grauer Bär, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Boutique & Gourmet Hotel Orso Grigio - Grauer Bär offers 28 accommodations with minibars and safes. Beds feature down comforters. 15-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rooftop SPA. The spa is open daily.
During your stay at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär, you're just a quick walk from Dolomites. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
Free buffet breakfast served daily
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy Italian cuisine while dining at Ristorante dell'Orso
Treat yourself with a visit to the full-service spa
Services include babysitting, a concierge, and tour or ticket assistance
Onsite recreation includes a steam room, a sauna, and complimentary bicycles
Steps from Dolomites and St. Michael's Square
Free train station pick-up, train station drop-off, and local-area shuttle service
Cats and dogs welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. Self parking is free.
This 4-star San Candido hotel is smoke free.
Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Ristorante dell'Orso - This restaurant specializes in Italian cuisine and serves dinner only.
Ristorante dell'Orso - This bistro serves lunch only. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free offsite parking
Free area shuttle
Free train station pick-up and drop-off shuttle
Ski shuttle nearby
Free self parking on site
Wheelchair-accessible parking available
Onsite parking options include a carport
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Ristorante dell'Orso
Ristorante dell'Orso
Things to do
Arcade/game room
Bicycle storage
Cooking classes
Free bicycle rentals
Full-service spa
Hiking/biking trails
Indoor pool (guest access)
Playground
Sauna
Shopping
Ski passes
Ski storage
Ski-in/ski-out access
Steam room
Family friendly
Access to nearby indoor pool
Arcade/game room
Babysitting (surcharge)
Children's games
Free area shuttle
In-room refrigerator
Playground
Snack bar/deli
Soundproofed rooms
Travel cot
Conveniences
ATM
Free newspapers in lobby
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Conference space
Outdoors
In the mountains
Terrace
Full-service spa
In-room massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
100% renewable energy
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
15-inch flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
Refrigerator
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Free daily newspapers
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Renovations and closures
This property is closed from November 2 2025 to December 4 2025 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets: EUR 30 per pet, per day
Only dogs and cats are allowed
Maximum 1 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for EUR 150.0 per day.
Cribs (infant beds) are available for EUR 50.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 50.0 per night
Rollaway bed fee: EUR 150.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Boutique & Gourmet Hotel Orso Grigio - Grauer Bär offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT021077A1RWBQQEP5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Orso Grigio
Orso Grigio Hotel
Orso Grigio Hotel San Candido
Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio
Boutique Gourmet Orso Grigio San Candido
Boutique Gourmet Orso Grigio
& Gourmet Orso Grigio Candido
Boutique & Gourmet Hotel Orso Grigio Hotel
Boutique & Gourmet Hotel Orso Grigio San Candido
Boutique & Gourmet Hotel Orso Grigio Hotel San Candido