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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€244* Per night/room 29 May - 30 May

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Boutique & Gourmet Hotel Orso Grigio, you're just a quick walk from Dolomites. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine while dining at Ristorante dell'Orso
  • Treat yourself to massages at the spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Dolomites and St. Michael's Square
  • Free train station pick-up, train station drop-off and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)

About the Boutique & Gourmet Hotel Orso Grigio

Location Via Peter Paul Rainer 2, San Candido, BZ 39038

Renovations + Closures

The property is closed between 20 March and 14 April.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. Self parking is free. This 4-star San Candido hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: San Candido/Innichen Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Boutique & Gourmet Hotel Orso Grigio offers 28 accommodations with minibars and a safe. Beds feature down duvets. 15-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible
  • Travel cot

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.

Ristorante dell'Orso – This restaurant specialises in Italian cuisine and only serves dinner.

Ristorante dell'Orso – This bistro only serves lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Boutique & Gourmet Hotel Orso Grigio offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are available for EUR 50.0 per night.

Pet Policy

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orso Grigio
  • Orso Grigio Hotel
  • Orso Grigio Hotel San Candido
  • Orso Grigio San Candido
  • Boutique Gourmet Hotel Orso Grigio San Candido
  • Boutique Gourmet Hotel Orso Grigio
  • Boutique Gourmet Orso Grigio San Candido
  • Boutique Gourmet Orso Grigio
  • & Gourmet Orso Grigio Candido
  • Boutique & Gourmet Hotel Orso Grigio Hotel
  • Boutique & Gourmet Hotel Orso Grigio San Candido
  • Boutique & Gourmet Hotel Orso Grigio Hotel San Candido

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.