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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Relax by the serene pool surrounded by lush greenery and expansive countryside views.
Enjoy a romantic meal for two on the balcony overlooking a lush valley and distant hills.
Cozy room with a traditional fireplace, glass-top coffee table, and a potted plant.
Relax in this inviting living room with a comfortable sofa, a potted plant, and a view of the outdoors through the sliding glass door.
Relax in style with lounge chairs under a shaded area, perfect for sunbathing and taking in the surroundings.

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • San Gimignano Communal Palace
    ‪11 min walk‬
  • Piazza Duomo
    ‪11 min walk‬
  • Piazza della Cisterna
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View

Basic Room, Hill View

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Double Room

1 bedroom, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is €205
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includes taxes & fees
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Hotel Sovestro

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and a rooftop terrace
A bar/lounge, a poolside bar, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool, and a children's pool.
RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at RELAIS SANTA CHIARA - TUSCANY CHARME, you're just a quick walk from Historical Torture Museum. You'll find features like free breakfast and free WiFi in public areas, plus a poolside bar. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hiking/biking trails and bike rentals
  • Within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
RELAIS SANTA CHIARA - TUSCANY CHARME offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at RELAIS SANTA CHIARA - TUSCANY CHARME. For a fee, parking is available.

This 4-star San Gimignano hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT052028A1UQA2FCVK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 384 reviews
Rating 8 - Good. 137 out of 384 reviews
Rating 6 - Okay. 42 out of 384 reviews
Rating 4 - Poor. 14 out of 384 reviews
Rating 2 - Terrible. 6 out of 384 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

silvio, sunny isles

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and nice breakfast

Just a one night couple stay on a road trip round Italy. Firstly what a view from the balcony! Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better. Breakfast was very good lots of variety on the day there. One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to get into historical Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable. I had a room with a balcony and it was amazing to watch the sunrise and sunset from there. The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from. My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡. 2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons vraiment apprécié la terrasse et sa vue. La chambre est toutefois très petite et le lit un'peu trop ferme pour nous. Très bon petit déjeuner. Personne l sympathique.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place, amazing breakfast and great servi

Stayed 1 night in Apr 2024

6/10 Okay

Dominique

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Room too small
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

10/10 Excellent

Iuliana, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Eloy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.
Stayed 1 night in Jul 2023

6/10 Okay

María Alícia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk not very friendly We had a car to park instead of offering to us to park and pay They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes, Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel Last names Martinez Acosta And Perez At the end our car fit perfectly in the spa that she told us we could not park there bc of the size Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean This was the only disappointment so far all the other places have been GREAT Thank you
Stayed 2 nights in Sep 2022

10/10 Excellent

Shawn M

Stayed 1 night in Sep 2022

10/10 Excellent

Eric

Stayed 1 night in Sep 2022

10/10 Excellent

Trevor

Stayed 1 night in Sep 2022

10/10 Excellent

Vanessa, fort lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Stayed 1 night in Sep 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Thoroughly enjoyed our stay here. Great location as only 10 mins walk from San Gimignano centre. The staff are first class, very helpful and professional.
Stayed 2 nights in Sep 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, room comfort

Lovely location, limited parking b

Lovely hotel, beautiful location. Had to leave the car off site on a road, which had to be moved before 8am the next day a no choice but an early wake up.
Stayed 1 night in Sep 2022

8/10 Good

Natan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit outdated. Location is great.
Stayed 2 nights in Jul 2022