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Urban Green Hotel & Suites

4.0 star property
VIP Access

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Photo gallery for Urban Green Hotel & Suites

Front of property
Property entrance
Free daily full breakfast
Reception
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, National Theater
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Place, Sabana Park
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About this property

Urban Green Hotel & Suites

Hotel with free breakfast, near Sabana Park
A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
The free breakfast at Urban Green Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Plaza de la Cultura. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Sabana Park and 5 minutes from National Stadium of Costa Rica
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 234 out of 457 reviews
Rating 8 - Good. 120 out of 457 reviews
Rating 6 - Okay. 55 out of 457 reviews
Rating 4 - Poor. 22 out of 457 reviews
Rating 2 - Terrible. 26 out of 457 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Princeton

Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito
Stayed 1 night in Jul 2025

10/10 Excellent

RANDALL, Lake Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radames

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

4/10 Poor

MEIR, FLUSHING

Business traveller
Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

2/10 Terrible

tim

Business traveller
Disliked: Staff & service, property conditions & facilities
Awful experience. Room had no windows. Breakfast lamentable. Never agson
Stayed 1 night in Jun 2025

10/10 Excellent

Mathew

Travelled with partner
Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, súper amplia habitación y muy buena atención
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting architecture, the ceiling height is not very high, if you are 2.5 metres tall you may have problems. Other than this, everything is awesome.
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Stayed 1 night in May 2025

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
Stayed 1 night in May 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet & clean
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great, very confident and comfortable

Stayed 1 night in May 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Help in San Jose!!

Your staff was Super-helpful during my 4 nights there….. Kendall, Rebecca, Genesis, Alejandro & David all helped me with logistics and reservations and general information. They were attentive, accurate, helpful & polite. Plus, they helped me with my fairly lame Español….
Stayed 5 nights in Apr 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness
While the room was large, it was otherwise unremarkable. The lighting was too dim everywhere, but especially when trying to shave. The layout is odd, with intermediate floors between elevator stops, and the ceiling is only 6 and a half feet. Breakfast started too late for a tourist hotel - it should begin at 6:00, certainly no later than 6:30.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul K

Stayed 4 nights in Apr 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025