See all properties

DoubleTree by Hilton San Juan

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
2 bars/lounges
Sports facility
Premium bedding, in-room safe, blackout curtains, soundproofing
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Condado Beach
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for King Room With Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room With Garden View

  • Sleeps 2

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Queen Room

  • Sleeps 3

View all photos for Queen Room With Murphy Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Queen Room With Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Garden View And Murphy Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Queen Room With Garden View And Murphy Bed

  • Sleeps 4

View all photos for Queen Room With Balcony And Murphy Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Queen Room With Balcony And Murphy Bed

  • Sleeps 4

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(74 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner Mobility Accessible Roll In Shower

Premium bedding, in-room safe, blackout curtains, soundproofing

1 King Corner Mobility Accessible Roll In Shower

  • Sleeps 2

View all photos for King Room With Balcony And Pool View

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room With Balcony And Pool View

  • Sleeps 2

View all photos for King Room-High Floor

Premium bedding, in-room safe, blackout curtains, soundproofing

King Room-High Floor

  • Sleeps 2

View all photos for Tower King Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Tower King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Corner King Room

  • Sleeps 2

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Embassy Suites by Hilton San Juan Hotel & Casino
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, 4,188 reviews
The price is €202
includes taxes & fees
16 Nov - 17 Nov
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

DoubleTree by Hilton San Juan

Art Deco San Juan resort connected to a shopping center, steps from Calle Loiza
3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and 2 coffee shops/cafes.
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Juan. During your stay, you'll be connected to a shopping center, and just a quick walk from Calle Loiza. You'll find features like free WiFi in public areas and a free beach shuttle, plus 3 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine with garden views at Cafe Pierre, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, mud baths, or body wraps at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a sauna, and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Calle Loiza and 5 minutes by foot from Museo de Arte de Puerto Rico
  • Free beach shuttle service
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.
Cafe Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Starbucks Coffee - Overlooking the garden, this coffee shop specializes in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Silk - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

Reviews

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 24 hour market across the street which was very convenient. Great food within walking distance. But more than anything the hotel staff and property was great!!
Stayed 7 nights in Jul 2025

8/10 Good

Maianna

Liked: Cleanliness, property conditions & facilities
Stay was nice close to every thing the only thing pool area needs to be more attended to
Stayed 3 nights in Jul 2025

8/10 Good

Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how convenient all of the resturants, shopping beach options were. The locals are very friendly and helpful. The only issue I had was the ac in our room would shut off and after notifying the front desk the first time I was given a fan until it could be checked the next day. However after reaching out 2 more times I was told by Valeria at the front desk that someone came and checked the ac and that it is activated by movement which made no sense. Then overhead a conversation on the elevator by another guest stating that they were also having the same issue with the ac in there room. Overall my stay was pretty good just make sure the air conditioning is properly working. Other than that staff was friendly and hotel was beautiful and very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peoperty is well maintained, clean and beautiful. Staff was attentive, friendly and helpful. Great location, highly recommended.
Stayed 7 nights in Jul 2025

8/10 Good

Makenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly. Its clean, comfortable, good value, close to beach. The restaurant qas good but room service was a disaster. They need to work on their qr code system. It kept automatically putting me on the beach and charging extra- which I am still waiting for my reimbursement. The no smoking policy that is NOT enforced at all. I had a balcony and my firat & last 2 days I could not enjoy the balcony due to smokers. I reported it, the manager said he would talk to them but he continued to smoke like a chimney. He left day 2 but then another neighbor arrived my last 2 days and was smoking frequently on his balcony. The only reason I would not atay here again would be the smoking issue. I paid extra for a balcony and a non smoking hotel- very annoying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Arisnovelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place staff are super nice 10/10 would stay again
Stayed 6 nights in Jul 2025

10/10 Excellent

Ana M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Bryan) went over and beyond to make our first visit to PR and celebrating our 20th anniversary. He found us a room where it would have less foot traffic since we our plans were to relax and sleep in. He also assisted in an anniversary surprise for my wife while we were at the beach. We loved PR and will be back; and I will be at staying at this hotel each time. I got a gift for Bryan since he’s never been to Texas.
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Liked: Amenities
Great
Stayed 4 nights in Jun 2025

8/10 Good

zeall lenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice. Centric location and accessible prices
Stayed 1 night in Jul 2025

10/10 Excellent

Silvany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. They greet you with very delicious cookies. Shout out to Diana in the front desk for being so accommodating. There is a supermarket accross and some places to eat/shop. Easy uber ride to san juan main attractions. Breakfast buffet was ok and pricey, but everyone in the restaurant was extremely nice.
Stayed 4 nights in Jul 2025

8/10 Good

Mariceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Guillermo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was attentive and hospitable from the team at the cafe to housekeeping. All requests were fulfilled promptly from extra towels to water for the room. The guys outside who provided rides to and from the beach were friendly, started conversations and informed us of amenities in the immediate area without us having to ask. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Hayro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly ppl
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Jul 2025

8/10 Good

Ada, Isabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dagoberto

Travelled with family
Liked: Property conditions & facilities
Great staff
Stayed 4 nights in Jul 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service
Overall, I liked this property. However, the pool needed to be cleaned. I stayed for a week and not one time was the pool cleaned. At least during the times I went to the pool
Stayed 7 nights in Jul 2025

10/10 Excellent

Yashica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing and the people there were friendly and very helpful
Stayed 4 nights in Jul 2025

2/10 Terrible

Seiry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dirty room and very hot
Stayed 1 night in Jul 2025