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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Exterior
Property preview
Lobby
Lobby
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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8000 Tartak Street, Carolina, 00979
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Condado Beach
    ‪9 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(38 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(22 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed

8.8 out of 10
Excellent
(215 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(160 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

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About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Suburban resort with a casino and free breakfast
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton San Juan Hotel & Casino. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and a playground
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Isla Verde Beach and 7 minutes from Condado Beach
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 27.88 per night)
  • Covered valet parking on site (USD 33.45 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 27.88 per night
  • Covered valet parking fee: USD 33.45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites Hilton San Juan Hotel Casino
Embassy Suites Hilton Hotel Casino
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Embassy Suite San Juan Puerto Rico
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Reviews

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2854 out of 4205 reviews
Rating 8 - Good. 837 out of 4205 reviews
Rating 6 - Okay. 276 out of 4205 reviews
Rating 4 - Poor. 119 out of 4205 reviews
Rating 2 - Terrible. 119 out of 4205 reviews

Reviews

8/10 Good

Aidalys

Travelled with family
Need to improve breakfast employees aptitude towards guests.
Stayed 2 nights in Aug 2025

8/10 Good

Claudine

Stayed 4 nights in Aug 2025

8/10 Good

Gemma, St.Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the spacious rooms along with the overall atmosphere and vibe of the hotel in general. Even with it being fully booked we never felt overwhelmed by the number of people there.
Stayed 2 nights in Aug 2025

6/10 Okay

Gina

Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Aug 2025

10/10 Excellent

Luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff I forgot my blow dryer and they were able to find it and hold it for me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keshanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and dining options were excellent. This hotel is in close proximity to the airport with taxis readily available for transport. I will definitely return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoscata, Chester

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
At the time I went they were short on staff so their garbage was overflowing but the staff member there was super helpful .
Stayed 4 nights in May 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Lenisa D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kiandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
This hotel is great. Family friendly, excellent pool and jacuzzi that is open from 7am-11pm. Room was clean and up to date. Kitchenette, living room, bedroom. Breakfast each day was mediocre but reliable. Close and walking distance to beach with chairs, towels, and umbrella included with stay. Restaurants on property, food and drinks at pool. Overall, if you have kids, and want a resort hotel, this is it. Three star hotel but 5 stars for me and my kids.
Stayed 4 nights in Aug 2025

6/10 Okay

maryori

Stayed 4 nights in Jun 2025

2/10 Terrible

Joel

Travelled with family
Disliked: Property conditions & facilities

Bed bugs beware

Stayed for one night really nice hotel but woke up with the bedbugs...
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2025

8/10 Good

Jalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, you could improve in transportation to the beach in a shuttle, golf cart, trolley etc.
Stayed 3 nights in Aug 2025

10/10 Excellent

Esmeralda, new york

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible.
Stayed 4 nights in Aug 2025

10/10 Excellent

CHRISANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Pool and the Fact there is restaurants right in the hotel. The rooms were roomy beds comfy. Liked it had big shampoo conditioner and shower gel bottles in the shower . Overall had a great experience would book again.
Stayed 5 nights in Aug 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the airport and major attractions.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and very accommodating. The room was spacious and clean. Short walk to the beach. I would stay here again.
Stayed 5 nights in Jul 2025