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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

A resort pool with palm trees, a waterfall, and lounge areas.
A rooftop pool area with multiple seating areas, a small waterfall feature, and lush greenery.
A modern hotel with a prominent sign reading "Embassy Suites."
A beachfront hotel with multiple high-rise buildings in the background, a sandy beach, and calm ocean waters.
A hotel lobby with a curved grey sofa set, a small round table, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Pine Grove Beach
    ‪16 min walk‬
  • Place, Balneario de Carolina
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(64 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Top Floor)

A hotel room with two beds, a TV, a desk, and a window with a view.

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(101 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a TV.

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

A hotel room with two beds, a TV, a desk, and a mirror.

Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

A hotel room with a large bed, two bedside tables with lamps, a TV, a small table with a chair, and a window with curtains.

Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 2 Double Beds, Pool View

8.8 out of 10
Excellent
(51 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

A hotel room with a bed, a nightstand with a lamp, a framed picture on the wall, and a view into the adjacent living area.

1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Studio/non-ste-breakfast And Drinks

A hotel room with two beds, a large window with a view, a TV, and a lamp.

2 Double Studio/non-ste-breakfast And Drinks

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Suite

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

King Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a framed artwork on the wall, and a door leading to a seating area.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(256 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a view of a dining area through an open door.

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(188 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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  • Pool
  • Hot tub
  • Breakfast included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,300 reviews
The price is €197
includes taxes & fees
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About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton San Juan Hotel & Casino. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and a playground
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Isla Verde Beach and 8 minutes from Plaza las Americas
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 27.88 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3272 out of 4870 reviews
Rating 8 - Good. 939 out of 4870 reviews
Rating 6 - Okay. 342 out of 4870 reviews
Rating 4 - Poor. 155 out of 4870 reviews
Rating 2 - Terrible. 162 out of 4870 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ronnie

Great hotel very nice breakfast
Stayed 4 nights in May 2026
Verified review

8/10 Good

Stephon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and pleasant stay. Would definitely stay again !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Catiria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , friendly staff, clean. The breakfast was delicious. Would definitely stay there again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christopher Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and welcoming, they gave us so many great recommendations. The breakfast buffet was delicious and convenient. Beautiful hotel!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kathleen

Hotel restaurants were wonderful! The entire staff in this hotel were very friendly, helpful, and welcoming.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Anniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport and beach
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay Food is great, staff is amazing, rooms are awesome and the outdoors is beautiful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ability to enjoy the pool, a great dinner, and the casino at the same time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit to PR, the room was lovely and clean. Best breakfast Ive had a hotel in ages.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Breakfast great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very nice property! Beautiful swimming area!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tifair Gillespie

Liked: Cleanliness
Clean rooms, central location- great pool
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness
The entire property was wonderful. Staff friendly accommodating. Breakfast great!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kellin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Breakfast was amazing and the amenities beautiful! We had a great time there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff and location are excellent. Facility has its own beach access with chairs abd umbrellas. Do not miss the beach.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Brian Christopher

Liked: Cleanliness
Disliked: Staff & service
The breakfast was great!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Easy access to pool, parking and restaurants.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fermin Antonio Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. It helps that it has beach chairs included for a fee, room cleaned everyday and breakfast is good enough. It also helps the rsestaurants in the hotel so that was a nice touch.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the fresh made to order omelette breakfast and my kids really enjoyed the pool and short walk to the beach. Would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room layout worked great for our family. The pool was amazing and the beach was just a short walk away.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Puerto Rico if you want to be close to the airport. A great amenity they offer is that you get a free beach chair and umbrella with a towel within a five minute walk from the hotel beautiful beach
Stayed 1 night in May 2026