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Fortaleza Suites

3.5 star property

Choose dates to view prices

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Private kitchen
Economy Room
Lobby
Presidential Suite | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guesthouse is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 678 out of 1085 reviews
Rating 8 - Good. 253 out of 1085 reviews
Rating 6 - Okay. 92 out of 1085 reviews
Rating 4 - Poor. 27 out of 1085 reviews
Rating 2 - Terrible. 35 out of 1085 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Frederick, Franktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The front staff were exceptionally nice!! The kitchen and room itself were very nice, would definitely stay again!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

FERNANDO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It The Full Package.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

susana, seffner

Liked: Cleanliness, staff & service
Cute place
Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

David Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff here were very helpful and friendly! Laundromat on the second floor-pizza Parler- coffee shops-cruise port very close. My wife and I love this hotel and we love Viejo San Juan!
Stayed 10 nights in Mar 2025

10/10 Excellent

Jose, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Yudelky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

We were in the 3 queen suite and it was amazing! Balcony over the street below was great. Only downfall was that the noise at night was loud from the party below. We would definitely stay again!
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jenna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed in the smallest room, #14. It was very small for two people. I would recommend it for a one night stay maximum. Overall, the property was very nice and had a convenient location. It was fine for our one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Klaryssa

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay!! Thank You
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores family review

Overall very nice stay. Would have liked more water pressure for my shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Mar 2025

8/10 Good

Jaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the old world ambience. Staff was friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a homey place rather than a hotel. Loved the unique set up and the historic decor.
Stayed 1 night in Feb 2025