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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Private kitchen
Presidential Suite | Living room
Lobby
Fortaleza Suite | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 740 out of 1152 reviews
Rating 8 - Good. 250 out of 1152 reviews
Rating 6 - Okay. 98 out of 1152 reviews
Rating 4 - Poor. 27 out of 1152 reviews
Rating 2 - Terrible. 37 out of 1152 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great quaint boutique hotel. Beautiful comfortable rooms in a very premium location close to parking options, dining and historical landmarks. Will definately book again
Stayed 2 nights in Jun 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

DESIREE, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and spacious. Great location.
Stayed 1 night in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly and responsive. Easy to get anything we needed. Entire hotel was very clean. Loved the ambiance of a 400 year old plus building. Conveniently located!
Stayed 2 nights in Jun 2025

10/10 Excellent

Shan

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren A.

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice. We only stayed one night and didn’t have hot water in the bathroom. Otherwise, good stay
Stayed 1 night in Jun 2025

8/10 Good

Augusta

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Arleen, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying at this property. Very clean and quiet. It is very safe , as you need a code to get in or have to be buzzed out after a certain time. Great central location. So many restaurants, bars and shops just steps away. Staff is very nice and accommodating. I was able to have an early check in. Definitely will stay here again and highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was kind and helpful even after checking out the young lady said i could leave my bags in the storage room and come back later to get them after spending the day in old san juan
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, awesome staff, great check in process. Rooms are spacious and perfect for a 2 night stay. This was our second visit within a 4 month span and we would return and recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frida

Stayed 1 night in Jun 2025

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Our room was small but still convenient for what we needed. Beach towels were provided as long as you return. The only hassle we encountered was the walk to the parking lot is about 6mins but that is no fault of hotel. Just each outting it became annoying and took time and we had to haul or belongings but we still made it work. We would return again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jannelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, servicio y comodidad.
Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Room comfort

Not a hotel room

Room way to small, felt like a closet, no window. Did not stay. Will never stay their. Should nit be considered a hotel room #14, lock on door also did not feel secure
Stayed 2 nights in Jun 2025

10/10 Excellent

Josefa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and definitely coming back
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and visit to Old San Juan
Beautiful Old Spanish ceiling Great memories from Childhood
Stayed 1 night in Jun 2025

6/10 Okay

Patricia, Riverview

Stayed 2 nights in May 2025

10/10 Excellent

miguel

Stayed 1 night in Jun 2025

8/10 Good

Maxwell

Travelled with family
Liked: Cleanliness
Leak in one of the bed rooms. Only got hit twice but laying down in bed.. Outside of that it is exactly what the pictures showed and the location was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Rajko

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this location. Hotel is located in a central area and old town is walkable from this location. Parking can be complicated but there.are few lots in the area. I would recommend dropping off luggage before Parking as most lots are few minutes away (walking). Everything else was good and acceptable.
Stayed 1 night in May 2025

4/10 Poor

Teresa

Disliked: Amenities, property conditions & facilities
Awesome location close to bars restaurants and the cruise port , however room was very small and had black mold in the bathroom and where the AC unit is along the walls. The room should be maintenanced and cleared of mold before allowing guests to stay there.
Stayed 1 night in May 2025

10/10 Excellent

Aracelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious; walking distance to everything. Would stay again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Krisztina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, AC in each rooms. You can leave your luggages at the reception if you arrive early
Stayed 2 nights in May 2025

10/10 Excellent

Nilma

Stayed 1 night in May 2025