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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Living room
Lobby
Fortaleza Suite
Presidential Suite | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Colonial guesthouse in San Juan
Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star San Juan guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 794 out of 1243 reviews
Rating 8 - Good. 275 out of 1243 reviews
Rating 6 - Okay. 102 out of 1243 reviews
Rating 4 - Poor. 30 out of 1243 reviews
Rating 2 - Terrible. 42 out of 1243 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard, Woodbridge

Stayed 1 night in Nov 2025

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the place is beautiful and accessible. Can wait to return 100 recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Salma Umar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Luis A

Stayed 1 night in Oct 2025

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Fortaleza Suites! Our 2 bedroom/2 bathroom rental was spacious and well equipped. It was very clean and comfortable, a cozy home away from home. Location was perfectly in walking distance to all of our activities. The staff was very pleasant and helpful with recommendations.
Living room/dining room
Fully equipped kitchen
2nd floor bedroom (didn't get a pic of the bathroom for this room)
1st floor bedroom
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryan was awesome!!
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno recomendado.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, cold air conditioning and beautiful views from the balcony
Stayed 2 nights in Oct 2025

4/10 Poor

Stephanie

Stayed 1 night in Oct 2025

6/10 Okay

Dagmar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom layout was terrible. Also internet was down and waited an hour to have it fixed
Stayed 1 night in Oct 2025

10/10 Excellent

Bethaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Yadira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel greatly exceeded my expectations. The staff at the front desk were exceptionally friendly, and the bed was remarkably comfortable. The bathroom was also extremely clean and had a good selection of toiletries.
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and spacious room for our family!
Stayed 2 nights in Oct 2025

10/10 Excellent

Elida

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Sheryl

Stayed 1 night in Oct 2025

10/10 Excellent

Ginamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great and close to everything. The staff are very good, especially the reception staff who were very friendly and helpful. The stay was lovely. The place was clean and the room was beautiful. Excellent place to stay.
Stayed 2 nights in Sep 2025

8/10 Good

Janet S

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the center of all of the best action Viejo San Juan has to offer. Art Galleries, dining, theatre, historical landmarks, and more! Beautifully decorated living style with great amenities and team of fantastic people. There is so much to do in Old San Juan, you will already have your next trip planned even before your stay is complete.
Stayed 3 nights in Oct 2025

10/10 Excellent

Parvinder

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, clean and nice building
Stayed 1 night in Oct 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A hidden gem
Stayed 1 night in Oct 2025

8/10 Good

Natrina

Stayed 1 night in Oct 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and a great central location. Very attentive staff
Stayed 4 nights in Oct 2025