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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Living room
Suite (Fortaleza) | Living room
Lobby
Suite (Fortaleza)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Fortaleza)

Suite (Fortaleza) | Private kitchen

Suite (Fortaleza)

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite (San Sebastian)

Suite (San Sebastian)

Suite (San Sebastian)

9.6 out of 10
Exceptional
(13 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Futon and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite (San Cristobal)

Suite (San Cristobal) | Private kitchen

Suite (San Cristobal)

9.4 out of 10
Exceptional
(11 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room (Princesa)

Room (Princesa)

Room (Princesa)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (San Jose)

Room (San Jose)

Room (San Jose)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (San Justo)

Room (San Justo)

Room (San Justo)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Sol)

Room (Sol)

Room (Sol)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Luna)

Room (Luna)

Room (Luna)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (San Felipe)

Room (San Felipe)

Room (San Felipe)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Plaza de Armas)

Room (Plaza de Armas)

Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Plaza Colon)

Room (Plaza Colon)

Room (Plaza Colon)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Norzagaray)

Room (Norzagaray)

Room (Norzagaray)

8.0 out of 10
Very good
(11 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Fortaleza Suites

Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a multilingual staff, a vending machine, and coffee/tea in a common area
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-in, express check-out, and a microwave in a common area.

This 3.5-star San Juan guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 824 out of 1320 reviews
Rating 8 - Good. 295 out of 1320 reviews
Rating 6 - Okay. 114 out of 1320 reviews
Rating 4 - Poor. 38 out of 1320 reviews
Rating 2 - Terrible. 49 out of 1320 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and return to it annually :)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay centrally located. Very friendly staff. Enjoyed our room.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Alexandre

This place was ok for a short stay. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness
Front desk staff was incredible and super helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Great location, clean, very nice people, comfortable. Also an easy walk to the cruise port. It was a great stay!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful amenities, friendly and helpful staff, great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for old San juan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants close by. Very cute hotel, with everything you’ll need for a comfortable stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teofila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, we had enough amenities and the staff was wonderful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Cute, charming location in the middle of e everything.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mariel

Liked: Cleanliness, property conditions & facilities
Clean and very professional staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff I’d met were so amazing and kind, always willing to help. The hotel's location was central to everything in Old San Juan and a short walk to the parking garages if you do have a car.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
Great service with luggage holding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities
The place overpass my expectations. The staff were ultra friendly and helpful. Perfect location to explore Old San Juan. We were able to walk to near attractions, restaurants and stores.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
The room was clean and staff very friendly, being in old San Juan was a treat
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very attentive. I will come back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the price point was definitely more than reasonable for the space we had! Clean, heavenly comfortable, and the staff are so nice! Excellent location for walking around too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Perfect pre-cruise hotel. It is just a short walk to the cruise port and is surrounded by some awesome restaurants. We enjoyed having a cup of coffee in the lounge area before bed. Definitely a good find.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Staff was AMAZING!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, huge room, fully stocked kitchen, wonderful location. We only stayed one night but this would be a great choice for a multi -day stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place. Location was perfect, close to everything. Staff was great. No parking but a parking garage is a 5min walk away. Will stay again when I go back
Stayed 2 nights in Jan 2026
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel to stay in the capital, very close to everything and also quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charli

Liked: Cleanliness, staff & service, amenities
This was a very great hotel and it was right in the heart of Old San Juan!!!! Definitely would stay again….
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Jan 2026