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Hyatt Place San Juan

3.5 star property

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Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video
Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed, Accessible (Shower)
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(103 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(108 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(54 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(28 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Outdoor pool
Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,013 reviews
The price is €212
includes taxes & fees
17 May - 18 May
Hyatt House San Juan

About this property

Hyatt Place San Juan

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place San Juan gets high marks from our customers. During your stay, you're just a quick walk from Sheraton Casino. Features include free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Placery - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,184 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1140 out of 1617 reviews
Rating 8 - Good. 252 out of 1617 reviews
Rating 6 - Okay. 118 out of 1617 reviews
Rating 4 - Poor. 56 out of 1617 reviews
Rating 2 - Terrible. 51 out of 1617 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 1 night in Feb 2026

2/10 Terrible

Cydney

Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was very friendly and knowledgeable, nice pool area and good location for convention center needs
Stayed 1 night in Jan 2026

8/10 Good

Harrison

Travelled with family
Liked: Cleanliness, staff & service
Great room, clean facilities, convenient shuttle to Old City. Only downside you need to know is that on cruise ship arrival / departure days, the hotel lobby and luggage storage areas are *packed* and you'll have to wait with your suitcases until check-in time. This is really unfortunate if you want to explore the city instead of the lobby. As such, I cannot recommend this hotel on cruise days.
Stayed 1 night in Jan 2026

8/10 Good

Susan, St Catharines

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with excellent staff
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El desayuno, el personal del hotel muy amable y atentos
Stayed 1 night in Jan 2026

10/10 Excellent

JULIA

Liked: Cleanliness, amenities, property conditions & facilities
Due to the snow in the Northeast, the hotel was very crowded. The staff, rooms and public areas were fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone was very helpful and the rooms ate clean. The bar has great cocktails and food.
Stayed 1 night in Jan 2026

8/10 Good

Nithphaphone

Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the shuttle to Escambron beach, T mobile center, and old San Juan! Breakfast was average with eggs, meat, breads, and fruit. Water pressure was terrible but water was HOT! Room stayed cool. Would recommend to others wanting to explore this side of the island!
Stayed 4 nights in Jan 2026

10/10 Excellent

Tanai

Stayed 1 night in Jan 2026

10/10 Excellent

Tanai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Stayed one day before my cruise and had to stay another when out flight got cancelled. Staff was great rooms were spacious. Had no issues what so ever. Beautiful pool, nice bar, and breakfast was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Ingrid

Stayed 2 nights in Jan 2026

10/10 Excellent

Abdul

Stayed 1 night in Dec 2025

8/10 Good

Kyle Lynne

Liked: Cleanliness, staff & service, amenities
The young lady who checked us in was particularly conscientious. The room was comfortable and clean. We only stayed one night. There was water standing outside the bathroom, and the room was very humid. We were on the 2nd floor. Other than that, the room was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Eli

Stayed 1 night in Jan 2026

8/10 Good

Carmen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and close to restaurants, only issue is shower only had very hot temperature with nothing in between
Stayed 1 night in Jan 2026

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, staff at checkin/out very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Nisha

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

10/10 Excellent

Deja

Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y organizado, el trato en la piscina y en la barra fue excelente
Stayed 1 night in Jan 2026