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Hyatt Place San Juan

3.5 star property

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Photo gallery for Hyatt Place San Juan

A water park with a pool, slides, and a water play area.
Creator video
A hotel room with a bed, a desk, a TV, a sofa, and a window with a view of palm trees.
A modern living room with a grey sofa, a small table, a chair, and a view of the city through large windows.
A bar area with wicker pendant lights, white bar stools, and a variety of bottles on shelves.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(108 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(131 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(59 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(29 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a desk, a chair, a wardrobe, and a bathroom visible through an open door.

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Room With Sofa Bed And Pool View

Premium bedding, pillow-top beds, in-room safe, desk

King Room With Sofa Bed And Pool View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Queen Beds With Sofa Bed-High Floor

Premium bedding, pillow-top beds, in-room safe, desk

Two Queen Beds With Sofa Bed-High Floor

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room With Sofa Bed-High Floor

Premium bedding, pillow-top beds, in-room safe, desk

King Room With Sofa Bed-High Floor

  • Sleeps 7
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A kitchen with wooden cabinets, a stainless steel sink, a microwave, and a countertop with a pineapple, a hat, and a bottle.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A modern hotel room with a wooden desk, a bed, a sofa, and a large window with a view of palm trees.

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds ( High Floor)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Pool View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Outdoor pool
Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,161 reviews
The price is €199
includes taxes & fees
23 Aug - 24 Aug
Hyatt House San Juan

About this property

Hyatt Place San Juan

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place San Juan gets high marks from our customers. During your stay, you're just a quick walk from Pan American Pier. Features include free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
The Placery - This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,184 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 54.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1344 out of 1870 reviews
Rating 8 - Good. 281 out of 1870 reviews
Rating 6 - Okay. 127 out of 1870 reviews
Rating 4 - Poor. 62 out of 1870 reviews
Rating 2 - Terrible. 56 out of 1870 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, nice staff, clean place & family friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ismarilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, rooms spacious and clean. Excellent breakfast and great pool amenities for kids.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, clean & relaxing
Stayed 1 night in May 2026
Verified review

8/10 Good

Virginia Crawford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and hotel is clean in a great location for activities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, walking distance with shuttle and the pool was fun and relaxing too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Loreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was excellent, breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zoremily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night Clean room Helpful staff Great breakfast 10/10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Devanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night everything was good very clean & friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, love the breakfast. Staff super friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and day was great
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice breakfast option
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a family get away. My kids loved it.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice pool, friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by this hotel! The location, and staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ariana R.

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great breakfast and perfect pool for kids.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was wonderful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Desimarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls in the front desk were super friendly! Check in was really smooth. The rooms were clean and comfy. I enjoyed myself with my family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DAIRON

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2026