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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Front of property
Reception
Reception
Porch
Breakfast, lunch, dinner served; Basque cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Place, Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Place, Maria Cristina Bridge
    ‪2 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down duvets, Select Comfort beds, minibar

Comfort Room

9.2 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse

Premium Penthouse

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex

Deluxe Duplex

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite

Basic Suite

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador)

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area

Deluxe Suite, 2 Bedrooms (Catedral)

  • 73 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Hotel Arbaso

Central hotel with a steam room connected to the convention center in San Sebastián
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room, and a coffee shop/cafe are onsite.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
Our customers tell us they can't get enough of the helpful staff at Hotel Arbaso. During your stay, you'll be connected to the convention center, and just a quick walk from Concha Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Narru, a fine-dining restaurant that serves Basque cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and complimentary bicycles
  • Steps from Cathedral of the Good Shepherd and Edificio de Correos
  • Airport shuttle service available for a fee
Hotel Arbaso offers its guests a steam room, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Narru - This fine-dining restaurant specializes in Basque cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Arbaso offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 401 reviews
Rating 8 - Good. 28 out of 401 reviews
Rating 6 - Okay. 9 out of 401 reviews
Rating 4 - Poor. 2 out of 401 reviews
Rating 2 - Terrible. 8 out of 401 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance to all attractions, beach, old city and Pincho bars. The staff were amazing, and helped us figure out what tours to take and they even made all the reservations for us on line. The restaurant at the hotel Narru was also excellent and so convenient. Great menu and wonderful food. I highly recommend this hotel, will definitely rebook Arbaso if I revisit San Sebastián again.
Stayed 4 nights in Aug 2025

4/10 Poor

Kaylie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price, there were unfortunately minimal amenities, lots of noise and dust due to nearby construction, and a weird sewage smell.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were warm, welcoming, and very accommodating, and the hotel itself was clean, comfortable, and well-maintained. I also appreciated the excellent room service from the fantastic hotel restaurant. The location was perfect — close to many shops and restaurants, yet still quiet and peaceful inside the room despite nearby street traffic. I’d be happy to stay here again if I return to San Sebastián.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location
Stayed 3 nights in Aug 2025

6/10 Okay

KUMIKO

Travelled with family and small children
Disliked: Cleanliness, staff & service
nothing
Stayed 4 nights in Aug 2025

10/10 Excellent

Barrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and luxurious boutique hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Jul 2025

10/10 Excellent

Guan Lin Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Beautiful and impressive hotel
Stayed 3 nights in Jul 2025

6/10 Okay

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice rooms. Priced well compared to others.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect for us. Excellent location in smart central area of town by the cathedral. Everything we wanted to see was in reasonable walking distance. The staff were brilliant. Very polite, friendly and helpful. Negotiating the one way system was a bit challenging. lots of smart shops around. Loved the understated decor of the hotel. Freebies in minibar a nice touch. Towels provided for the beach. Fantastic, clean sandy beach and clean sea water - not something we’re used to in England. Highly recommended hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Arbaso San Seb

What a wonderful hotel. Exceptional staff. A beautiful location. Central for shops/station & only a short walk to Old Town
Stayed 5 nights in Jun 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Incredible staff, perfect bathrooms. Wonderful location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Reinaldo, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Professional and welcoming. Hotel is centrally located. Couldn’t have asked for a better location. Rooms are spacious, modern and comfortable. Restaurant is a nice touch. The hotel provides beach towel, umbrella and beach bag, which was unexpected and very much appreciated!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Agnes

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic design, restaurant and location!

LOVED the design and attention to design of this hotel! The high ceilings, the light fixtures, the tiles in the bathroom... I could go on. Minimal sleek and very evidently high quality! Also lived that there was a pintxos restaurant + a more sophisticated restaurant (Narru) as part of the hotel. I also live the gym. And sauna. Some critiques are that the showers need some bleach attention, and gym equipment needs more frequent cleaning. But I'm being quite picky! Please keep up with the good work!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025