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4.0 out of 5

"This hotel was very disappointing the only plus was convenience for the airport. The rooms are in desperate need of renovation. The only positive was ... " More

By a verified traveller on Sun 24 Mar 2024

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Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
€141* Per night/room 19 May - 20 May

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Holiday Inn Santiago - Airport Terminal, an IHG Hotel. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy Regional cuisine while dining at Holiday Inn - Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the beds
  • 13 minutes by car from University of Santiago-Chile and 13 minutes from Templo Votivo de Maipu
  • Beach, ski and local-area shuttle service available for a fee

Holiday Inn Santiago - Airport Terminal, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Santiago - Airport Terminal, an IHG Hotel

Everyone (5) Couples (2) Family (2)
2 out of 5
Stayed here for second time in a week as we had flights. I was hoping that the second time round would be better. Reception staff friendly. Arrived at 1am hence the reason for booking this hotel. Given a room on the first floor this time it was disgusting smelt so bad. I could not stay in there. Went back to reception to complain and was given a room on the 4th floor. Not much better than the first experience room was tired and poor condition apart from the bed was comfy. I would not recommend this hotel

Posted by on 24 Mar 2024

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3 out of 5
This hotel was very disappointing the only plus was convenience for the airport. The rooms are in desperate need of renovation. The only positive was the bed was clean and comfy. Everything else was very tired electrical socket and hairdryer did not work, carpets looked very grubby. They obviously do not care about the clients otherwise they would improve the hotel. Had dinner there and the waiter was hovering to get us to finish our food as soon as possible. He was obviously finishing his shift and wanted us to pay as soon as possible. When we did pay another waiter managed to get my credit card blocked because he kept putting the wrong information into the machine. Breakfast in the morning was also poor quality and not worthy of spending any money. Only stay here if you wan to be attached to the airport. I would not recommend this hotel.

Posted by on 24 Mar 2024

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5 out of 5
Super easy, super comfortable.

Posted by on 2 Jan 2023

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Comment from Hotel Management

6 Jan 2023 by Luz. E Guest Relations

Thank you for sharing your experience. We are glad that your evaluation is positive. We look forward to seeing you again. Cordially,

2 out of 5
The room seem to be old. cable was bad and outdated, the remote control old and you cannot see the names in the control so I didnot know what was the volume or other options. It did not have SAP, meaning I could not see the channels in original language english, only spanish. Toilet ok. No window to open, very clautrophobic room. No water as extra. lamps light did not work. the room needs updte asap, the are old. For the price paid, it was not good.

Posted by on 9 Dec 2021

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Comment from Hotel Management

9 Dec 2021 by Rodrigo Front Desk Manager

Dear Alejandra, Thank you for your comments after your stay with us. Your comments undoubtedly help us to continue improving the quality of our services and we will also inform about what you indicate to all the areas involved. We hope to see you again and to meet your expectations Best Regards, Rodrigo

5 out of 5

Posted by on 19 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Barbara S.

Gracias por su comentario, nos alegra que califique de manera positiva su estadía con nosotros. Esperamos poder darle la bienvenida nuevamente. Cordialmente, Bárbara S. Guest Relations

5 out of 5
Super close to the airport and still absolutely quiet - perfect when leaving with an early flight!

Posted by , from Zurich on 21 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Barbara S.

Thank you for your comment. We are glad to know that you had a quiet stay and that the location was comfortable for you. For us it will be a pleasure to welcome you again. Cordially, Barbara S. Guest Relations

5 out of 5
Ideal if you arrive in Santiago and have a connecting flight the next morning

Posted by on 7 May 2024

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5 out of 5
Loistava sijainti lentokentän vieressä. 5 min kävely hotelliin. Google Maps antaa virheellisen kävelyreitin. Kannattaa kysyä suora reitti paikallisilta!

Posted by on 13 Apr 2023

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4 out of 5
Altmodische Einrichtung und etwas in die Jahre gekommen. Bequemes Bett

Posted by on 9 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Barbara S.

Vielen Dank für Ihre Erfahrungen. Wir freuen uns, dass Ihre Bewertung positiv ist. Wir freuen uns auf ein Wiedersehen. Herzlichst Barbara S. Gästebetreuung

About the Holiday Inn Santiago - Airport Terminal

Location Armando Cortinez Norte 2150, Santiago, Region Metropolitana 0

Property Features

After a day in the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. This ski hotel also offers a sauna, a fitness centre and a complimentary food/drink shopping service. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 224 guestrooms or units
  • 6 levels
  • Conference rooms
  • 667 sq ft of conference space
  • 62 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle within 50 km, beach shuttle, and ski shuttle available for a surcharge
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Santiago - Airport Terminal, an IHG Hotel offers 224 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Holiday Inn - Bar – This lobby lounge specialises in Regional cuisine and serves breakfast, lunch and dinner.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and massages.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 25000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 15000 to 25000 per person
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CLP 25000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Santiago Airport
  • Holiday Inn Santiago Airport Terminal
  • Holiday Inn Terminal Hotel
  • Holiday Inn Terminal Hotel Santiago Airport
  • Santiago Airport Holiday Inn
  • Holiday Inn Santiago Airport Terminal Hotel
  • Holiday Inn Terminal
  • Santiago Terminal, An Ihg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.