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Hyatt Place Santiago/Vitacura

3.5 star property

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Photo gallery for Hyatt Place Santiago/Vitacura

Lobby
Exterior
Indoor pool, pool loungers
View from room
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Place, Parque Arauco Mall
    ‪10 min walk‬
  • Place, Parque Araucano
    ‪15 min walk‬
  • Place, Bicentennial Park
    ‪19 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪27 min drive‬

Room options

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Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 3

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Living area

Room

  • Sleeps 3

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Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 4

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Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 4

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 4

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 842 reviews
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About this property

Hyatt Place Santiago/Vitacura

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Santiago/Vitacura offers 160 accommodations with minibars and safes. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Santiago/Vitacura. During your stay, you'll be within walking distance of Parque Arauco Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Sky Gallery
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Parque Arauco Mall and a few minutes from Costanera Center
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Santiago/Vitacura offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3239 square feet (301 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Santiago/Vitacura. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Sky Gallery - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Gallery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,239 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 102000 per accommodation, per week
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 70000 per room (one-way)
  • Airport shuttle fee per child: CLP 70000 (one-way)
  • Pet fee: CLP 102000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Santiago/Vitacura offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Marion

Staff and cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Dilshod

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and spacious rooms. Excellent breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo bien. Excelente la habitacion aumque tuvimos un problema con el aire acondicionado que tuvimos que llamar como 3 veces para que lo revisaran pero al final nos cambiaron de habitacion. El desayuno muy bueno, las vistas desde el restaurante, el personal muy amable, el parking para los autos. Finalmente quedamos.muy contentos
Stayed 4 nights in Jan 2026

10/10 Excellent

Heena

Liked: Cleanliness, property conditions & facilities
Victor, the chef at breakfast was so helpful and even came to look for my family to give us food as some of us were vegetarian. He stood out. The room was clean, good parking. Secure building .
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Katya

Stayed 1 night in Jan 2026

10/10 Excellent

Guillaume

Liked: Amenities
Amazing hotel. Perfect for our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
5 stars on customers service, breakfast, privacy, views, clean rooms, location, and more...
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Ciudad Autonoma de Buenos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

John, Puyallup

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful staff! They speak English and helped us start our motorcycle trip. Definitely a safe place to stay. Walking distance to restaurants. Nice quiet rooms.
Stayed 1 night in Dec 2025

6/10 Okay

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Olor a humo en el pasillo, nos quejamos y solo pusieron un pequeño extractor. No hablaron con los huéspedes y el problema continuó las noches subsiguientes...
Stayed 7 nights in Aug 2025

10/10 Excellent

catriona

Stayed 2 nights in Nov 2025

10/10 Excellent

Juan, Littleton

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Merlyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. All staff was helpful and kind and respectful. Please give them all a very good rating !
Stayed 8 nights in Oct 2025

8/10 Good

Ulia

Liked: Cleanliness, staff & service, amenities
Clean room, very attentive staff
Stayed 5 nights in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, great location, good parking option, close to a strip mall with supermarket and multiple food options
Stayed 2 nights in Oct 2025

10/10 Excellent

Mahesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Aug 2025

4/10 Poor

MATIAS, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Parking is very unconfortable with elevador outside the building Cheking in floor 12, unconfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna Claudia Monkemuller, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, el personal súper amable. Muy recomendable
Stayed 11 nights in Jul 2025

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, although rooms need a bit of an update, but common areas pretty good and very nice staff. Good breakfast too!
Stayed 1 night in Aug 2025

8/10 Good

Lester

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location friendly staff.

Front desk was very accommodating. Views were spectacular. Indoor Pool was oddly warm. There was a mini fridge but I wish there were a microwave. Close to a lot of amenities in walking distance ( food ,pharmacy , mall super market / groceries) good breakfast. The area seemed safe at night. Anything else not within walking distance is a 15-20 min cab ride away ( $8-$15)
Stayed 6 nights in Aug 2025

10/10 Excellent

Gregory, West palm beach

Travelled with partner
Liked: Amenities
Fantastic view! And perfect location!
Stayed 1 night in Aug 2025