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Hyatt Place Santiago/Vitacura

3.5 star property

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Photo gallery for Hyatt Place Santiago/Vitacura

Indoor pool, pool loungers
Mountain view
Meeting facility
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Place, Parque Arauco Mall
    ‪10 min walk‬
  • Place, KidZania Santiago
    ‪18 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Place Santiago/Vitacura

Hotel with free breakfast, near Parque Arauco Mall
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hyatt Place Santiago/Vitacura offers 160 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Santiago/Vitacura. During your stay, you'll be within walking distance of Parque Arauco Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Sky Gallery
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Costanera Center and a few minutes from Parque Arauco Mall
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Santiago/Vitacura offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3239 square feet (301 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Santiago/Vitacura. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

Guests are served free buffet breakfast.
Sky Gallery - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Gallery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,239 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy De

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

4/10 Poor

Julian

Travelled with family
Disliked: Staff & service
Estimados señores del Hyatt Place, Quiero manifestar mi profunda insatisfacción con la experiencia que tuve en su hotel. La calefacción de la habitación original nunca funcionó, a pesar de que enviaron a alguien a revisarla, solo salía aire frío. Me cambiaron de habitación, lo que ya fue una incomodidad teniendo tres niños conmigo No me ofrecieron ni servicio de botones ni el carrito para llevar las valijas a mi nueva habitación. Al llegar al nuevo cuarto, la calefacción tampoco estaba encendida, obligándome a llamar otra vez al técnico. Como si esto fuera poco, la cama del sofá no estaba preparada y, al pedir que la arreglaran, me informaron que no había personal disponible a las 9:30 pm de la noche, dejándome sin otra opción que hacerlo yo mismo. Considero esta situación inaceptable para un hotel de su categoría y espero que tomen las medidas necesarias para que esto no vuelva a ocurrir. Atentamente, Julian Arlin
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that Expedia offers one price and then charges another price when I arrive at the hotel. Why not tell the truth? I'm attaching the voucher for 250 when the price offered without taxes was 225.
Stayed 2 nights in Jun 2025

10/10 Excellent

fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price the staff is attentive and polite
Stayed 2 nights in Jun 2025

10/10 Excellent

Ganzul

I liked the view from
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a trully amazing hotel. Brand new and impeccable conditions. Great rooms, gym and pool area. Location cannot be better. Breakfast is very good.
Stayed 7 nights in May 2025

10/10 Excellent

Aurea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Aurea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Chio

Liked: Cleanliness, property conditions & facilities
Location location location !
Stayed 1 night in May 2025

10/10 Excellent

Sheresse Pierre

Stayed 4 nights in Mar 2025

10/10 Excellent

Mara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, esta cerca de un mall y el desayuno muy bueno.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailesh

Stayed 3 nights in Apr 2025

10/10 Excellent

Khristi

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria Teresa

Stayed 3 nights in Apr 2025

10/10 Excellent

Catriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habotación era amplia con una zona con sillones y mesa, además de las dos camas. El desayuno variado con buenas opciones.
Stayed 3 nights in Mar 2025

4/10 Poor

magali

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast is not amazing especially if you stay many days. I add a battery issue with my car (my fault) but the reception was of no help and did not even offer me to call someone. I have never seen an hotel that does not even offer to give a phone number. I was alone with 2 kids and my flight on the evening… maybe they did not care because I was leaving. Service is always so good in Chile except at Hyatt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto Ambriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views were great. also location
Stayed 9 nights in Mar 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Glorimar

Liked: Amenities, property conditions & facilities
F
Stayed 5 nights in Mar 2025

8/10 Good

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and
Stayed 1 night in Mar 2025

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Simon

Stayed 6 nights in Mar 2025