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Embassy Suites by Hilton Santo Domingo

4.0 star property

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Photo gallery for Embassy Suites by Hilton Santo Domingo

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Reception
Lobby lounge
Suite, 1 Bedroom, City View, Corner | Bathroom
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119
  • Place, Centro Olimpico
    ‪15 min walk‬
  • Place, Blue Mall
    ‪19 min walk‬
  • Place, Agora Mall
    ‪3 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪45 min drive‬

Room options

View all photos for One King Bed - One Bedroom Suite (City View)

37-inch flat-screen TV with premium TV channels, TV, iPod dock

One King Bed - One Bedroom Suite (City View)

9.6 out of 10
Exceptional
(88 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner

9.0 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Living area

Room, 1 Bedroom

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One King - One Bedroom Suite Mobility Access

One King - One Bedroom Suite Mobility Access

One King - One Bedroom Suite Mobility Access

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Santo Domingo

Central hotel with free breakfast connected to a shopping center in Santo Domingo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a poolside bar, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Santo Domingo offers 179 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Santo Domingo's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from United Hearts Clinic. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Agora Mall and a few minutes from Malecon
Embassy Suites by Hilton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32943 square feet (3061 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Embassy Suites by Hilton Santo Domingo. Free self parking is available.

This 4-star Santo Domingo hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Santo Domingo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Agatha

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,943 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • IPod dock

Food and drink

  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note unregistered guests will be charged a visitors fee at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Embassy Suites by Hilton Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1010 reviews
Rating 8 - Good. 118 out of 1010 reviews
Rating 6 - Okay. 37 out of 1010 reviews
Rating 4 - Poor. 13 out of 1010 reviews
Rating 2 - Terrible. 28 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Stayed 1 night in Sep 2025

10/10 Excellent

james

Stayed 2 nights in Sep 2025

10/10 Excellent

Arlenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it! Outdoor pool and surroundings are beautiful. Breakfast with a wide variety of delicious food. The staff, especially Monica, Jarlin, Juan, Jeffrey (reception), Domingo and Jose (restaurant area) provided exceptional service. Highly recommend to stay at this hotel. We will return soon. Thank you.
Lobby
Pool area
Lobby
My birthday's surprise
Stayed 5 nights in Sep 2025

8/10 Good

Marigrace

Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yamel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, Room clean and nice view. Breakfast delicious. A lot of dining options in the area where you can walk too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmanuel, Lehigh acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made me feel like home. As a first time solo traveler to a country unknown to me all I can say is that the Staff became family. So friendly, easy to talk to. The housekeeper gave me tips and tricks about how to get around in my rental car, what stores I must visit. Parking was easy, free and safe! They have everything you will need.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, great rooms and service
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good people
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very secure. Great dining options. Room was clean and pool was quiet. The concierge, Amado, was the best. Super knowledgeable and awesome demeanor. Great guy. I would def return.
Stayed 3 nights in Aug 2025

6/10 Okay

Martin

Travelled with family
Liked: Staff & service, amenities
I've been here several times and i have always loved it and the treatment from every single staff member excellent. Until this last visit alot of the rug area looked stained and not very clean you can see some water damage on the walls on the 16th floor.and sunday morning we were heading out to go to the airport and i asked the only person there which was the manager at 6:52am & i asked if its possible i could get a cup of coffee to go and what bothered me was no him saying no it was him saying it in the tone that he said it as if i was asking for food before the kitchen was open if breakfast starts at 7am i would assume that at 6:52 am the coffee was done. He could of told me that it was not done but he say no because the breakfast starts at 7am no exceptions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Aug 2025

10/10 Excellent

Wendolin, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room very comfy. I love the hotel. highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who are outside at the door, to see me very young they don't think I'm staying at the hotel and they make me feel a little uncomfortable because it happens very often
Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel Morales

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosangel

Travelled with family, Travelled with partner
Liked: Amenities
Loved the suite. Hotel was nice and clean. Staff and service were great. Would recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2025

10/10 Excellent

Ranjan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert Anibal, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta la atencion, always smiling and willing to helping anyhow they can. Very friendly and polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin

Stayed 2 nights in Aug 2025

10/10 Excellent

Deyanirys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beatiful. The view to the city was fantastic.
Stayed 4 nights in Aug 2025

10/10 Excellent

Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a privileged neighborhood, good for shopping, good restaurants . The staff is very friendly, the rooms are comfortable and it is very clean. The food is delicious!!! I visit Santo Domingo 3-4 times a year and I stay in this hotel because of its convenience and and good price.
Stayed 3 nights in Aug 2025

8/10 Good

Jasodra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food was wonderful, bed was very comfortable, internet was very good.very friendly staff,Very much enjoy our stay.will be visiting back. definitely recommend this hotel.
Stayed 5 nights in Aug 2025