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Gianna Suites

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Outdoor pool, pool loungers
Exterior
Deluxe Suite with Outdoor Hot Tub and Sea View | Balcony
Interior
Deluxe Suite with Outdoor Hot Tub and Sea View

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Thira Town, Santorini, Santorini Island, 84700
  • Museum of Prehistoric Thira
    ‪10 min walk‬
  • Agios Nikolaos
    ‪14 min walk‬
  • Athinios Port
    ‪9 min drive‬
  • Thira (JTR-Santorini National)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite with Outdoor Hot Tub and Sea View

Deluxe Suite with Outdoor Hot Tub and Sea View

Deluxe Suite with Outdoor Hot Tub and Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room with Sea View - Split Level

Superior Room with Sea View - Split Level

Superior Room with Sea View - Split Level

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Gianna Suites

Guesthouse with an outdoor pool, near Santorini Caldera
Along with an outdoor pool, this smoke-free guesthouse has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Gianna Suites offers 18 air-conditioned accommodations with safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Gianna Suites, you're just a quick walk from Archaeological Museum of Thera. Enjoy features like free WiFi in public areas, plus an outdoor pool and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Just a 3-minute drive from Santorini Caldera and 12 minutes from Kamari Beach
  • Airport shuttle service available for a fee
As a guest of Gianna Suites, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Gianna Suites also features a garden, concierge services, and laundry facilities.

This Santorini guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Gianna Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gianna Villa
Gianna Villa B&B
Gianna Villa B&B Santorini
Gianna Villa Santorini
Villa Gianna
Gianna Suites House Santorini
Gianna Suites House
Gianna Suites Santorini
Gianna Suites
Gianna Suites Guesthouse Santorini
Gianna Suites Guesthouse
Gianna Suites Santorini/Fira
Gianna Suites Santorini
Gianna Suites Guesthouse
Gianna Suites Guesthouse Santorini

Gianna Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 8 out of 55 reviews
Rating 2 - Terrible. 17 out of 55 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jae

Liked: Cleanliness, staff & service

Good location, kind staff, but otherwise...

Very accommodating hotel staff but the room was smallish and the bathroom had no where to store anything. The balcony from our room was noisy as other guests were talking in the parking lot. The location is good, Thira is within walking distance albeit uphill. Breakfast was seriously lacking: canned fruit cocktail? Really?
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful views and excellent facilities.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Kerry

Stayed 4 nights in Sep 2019

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot to rest your head

The hotel was perfect walking distance into town. We need a place to just rest our head in between days. This is a great central spot. If you’re looking for a clean hotel to just stay at this will be it. If you are looking for a more romantic spot with cliff views this would not be the one.
Stayed 5 nights in Sep 2018

8/10 Good

George, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and new with great room facilities

Spacious room and bathroom. Had everything we needed. Completely renovated. Only problem was the wifi kept dropping out especially when we relied on it.

8/10 Good

Tom, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff good hotel

Loved Gianna suites in a lot of ways and Dina on reception was fantastic. She made our stay as she was very knowledgable and friendly. Bar prices extortionate as 8 euros for a bottle of beer and the pool is fairly small and picture on hotels.com is deceiving Also hard to find Gianna suites as no sign posts or directions after you get off the bus from the Airport Has the potential to be one of the best hotels in Thira

4/10 Poor

Adly, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So bad stay

It was so bad bed is so bad electricity was always don't work

2/10 Terrible

ar, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

So we were suppose to check in at 12:30am. We told expedia and the hotel two times and they said it wasnt a problem. When we got there in the middle of the night there was no one to check us in and they put a note for us and another guest that our key is outside the room. We searched for the key everywhere for two hours in the middle of the night. Two houra later while we were starving and had no key the other guest got in touch with the hotel and a half an hour later someone came and let us in. Worst hotel every. Worst bathrooms and towels. Worst customer service. Do not waste your money!!!!

2/10 Terrible

Kyle , New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUINED OUR HOLIDAY

It is difficult to know where to start with this review because unfortunately there are so many things that were wrong with Gianna Villa that staying there completely tainted our experience of the beautiful island of Santorini. - It is IMPOSSIBLE to find: (the taxi driver laughed at us trying to find it with a map on our own) - The staff are rude and completely disinterested in running a hotel: they were never at reception and appeared angry if anyone ever requested their attention. AND they steal money-see below - The beds were like rocks, every morning we woke up in pain - The breakfast was pitiful, cheap and bland. - Wifi didn't work in the rooms and barely worked at reception. - the towels were bleach stained 3 other groups of people had similar problems to us, and one person had called the POLICE the day before we arrived, because they would not let her leave! Probably most important to note is that THEY ARE CROOKS. My brother requested to move rooms because they got a twin instead of the double room booked. The staff told them they were wrong and couldn't change rooms, my brother then asked for a refund for the next 3 nights which they agreed to. He booked another hotel (Panorama - which is amazing!). They went to check out the next day and the staff told them they had never agreed to a refund (LIED) and the full amount had already been charged to his credit card. After much debate they agreed to pay him, which they said would take 3-4 days, 3 weeks later still no $

4/10 Poor

P, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Starred Hotel

The cost is too high for amenities and location. But considering that other good hotels were all booked, this was the nearest option to Fira - over 1.5kms.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No view of caldera old hotel

We were completely deceived by this hotel and the way they represent themselves on line. First they are NOT on the caldera and do not have any view of the sunset as advertised. The rooms looked nothing like photos. Our room was very old and dated. We booked a double room and got 3 single beds. The towels were so hard we could not use them. Front desk service if they are ever there is the most rude people I have ever met. The beds are hoard the location is 15 min from town in an old neighborhood. Dogs barking chicken howling. Views were of the tops of old roofs and and dirt hill noting at all to look at. No mini bar not even breakfast as they claim. Do not waste your $ you will be sorry!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting hotel and service

Our room looked nothing like the photos on the site. We we're put in a separate building with no lighting at all at night and we had to walk in the dark. Our double room had 4 single beds that were old and bright orange walls. Ac did not work. Towels were like sand paper, front desk girl is rude as anything and the guy there is no better. No one was ever at the desk we would find them back in a kitchen smoking. One of our rooms had no hot water the entire stay. Breakfast they advertise does not exist you have to pay to go out for breakfast. We thought we would be on the caldera with breathtaking views. We weren't we were on the other side and had view of the roofs of buildings

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Book bad hotel and service

I can't begin to describe the issues we had. Not on the caldera nor sunset view. Our rooms looked nothing like the photos they were old and dated furniture hard beds, we never had hot water for showers.breakfast is nothing hard boil egg cereal and discussing juice. We ended up have to buy breakfast in town. A good 20 min to city center and top of Caldera. The stag is beyond rude and in no way helpful. The website photos are deceiving you DO NOT get rooms that look like the photos. Buyer beware you will be extremely disappointed

2/10 Terrible

Sue, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible location rude service

DO NOT book this hotel everyone there hated the experience, were asking for refunds and complaining about everything. They advertise themselves as being on the caldera which they are not!!! They are on the other side of it with NO sunset view. The view is over the roof of old buildings with the ocean in the back ground. a good 15-20 min walk to the top of the caldera. You must walk down an ugly road past dumpsters and old buildings. The breakfast is horrible and doesn't exist People were buying there own breakfast. Every day was the same old yuck boiled eggs, dry cereal, Swiss cheese and horrible cheap ham. juice it was tang out of a can. All of our room reservations we're screwed up non of us got the rooms we booked. One booked a suite with a jacuzzi there was NO jacuzzi. Double rooms had 3 and 4 single beds in them and they were furnished like old dormitory rooms. The photos on the website are deceiving. Only a few rooms in the hotel look this the photos all others are old dated furniture. Hard beds, bright horrible paint on the walls 2 rooms never had hot water for entire stay. The young girl who works the front desk is beyond rudeness so is the guy horrible attitudes. don't respond to emails!!!! They sit in back room and smoke all day stinking up the lobby. They don't even work. You will waste your $$ staying here and an awful experience. Spend a bit more and actually stay on the caldera. Use Nonis apartments or aroma suites.

10/10 Excellent

Jesse, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern simplicity

Gianna Villa is run by the owner, her son and a cousin... They do a great job for such a small workforce. They were helpful and I could not have asked for more.

2/10 Terrible

Ray, Orange County, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and dishonest hotel - DO NOT STAY

Gianna Villa hotel is absolutely horrible. Despite having paid reservations, we arrived at the hotel at the check in time only for them to tell us that they do not have any rooms available. We had even called an hour prior to reaching the hotel for a confirmation. To top it off, they went to extreme lengths to try and hide this from us. Worst experience ever!

2/10 Terrible

Darren, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience eer

If you stay here there is a good chance they will move you to a run down hotel down the street and tell that there is something wrong with the room. The staff will blatantly lie to your face. We were told there was a plumbing issue and it would be fixed the next day. The next day it was still not fixed and when I asked to just see the room for one moment they panicked and told me no. It was clear that they had overbooked us and there were others staying in the room. We eventually did get into the room we had booked months in advance. However, the staff remained rude, unfriendly, and completely unhelpful. I highly recommend avoiding this hotel as it will for sure put a damper on your vacation as it did ours.

2/10 Terrible

Darren, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience of our entire trip.

If you stay here there is a good chance they will move you to a crummy hotel down the street and tell that there is something wrong with the room. The staff will blatantly lie to your face. We were told there was a plumbing issue and it would be fixed the next day. The next day it was still not fixed and when I asked to just see the room for one moment they panicked and told me no. It was clear that they had overbooked us and there were others staying in the room. We eventually did get into the room we had booked months in advance. However, the staff remained rude, unfriendly, and completely unhelpful. I highly recommend avoiding this hotel as it will for sure put a damper on your vacation as it did ours.

2/10 Terrible

Sara, Montreal, Qc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4 stars?? According to which standards?? :/

Hotel was not what was advertised AT ALL. Room was very small with extremely uncomfortable beds and a very small washrooms. Had we not paid so much for the room we wouldn't have been so disappointed. Pool practically overlooked a junkyard (no view of the Caldera) Was worth the price of a hostel... Not the amount of a 4 star. We paid roughly 600$ for 3 nights - never again.

10/10 Excellent

Travelsinstyle, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities

An excellent budget hotel

We stayed here in August 2013. At first we were shocked on arriving as we were expecting four star as Hotels.com and expedia had said. Its not a four star hotel, but it is a fantastically cheap, very clean hotel. The room was cleaned spotlessly each day and new towels given - toiletries aren't provided. There is A/C -which you will need - a large fridge, TV and space for your clothes. Bed was OK. Our shower was a freestanding space in the corner of the bathroom - no bathtub and makes your bathroom into a bit of a wetroom. This was fine as it was so hot it dried out so quickly. Our room was on the ground floor, I think the rooms are all different and the nicer ones on the top floor. Location is great, a 15 minute walk in heat into Fira through lovely alleyways. Quiet location, no masses of tourists outside your window - just the donkeys going past every morning and evening which was lovely. The swimming pool is lovely, used it every day. In late afternoon it is in shade though from the building. I don't see a tennis court and a playground on site. The people who run this hotel were very friendly and kind. I would contact them and ask to be picked up from the airport as we were dropped off ten minutes away by a taxi driver. If you are on a budget like we were, then I would certainly recommend - we had a great time here once we realised it wasn't 4 star and we hadn’t paid 4 star prices!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad

Horrible! The staff barely understood what I was asking. They were never at the front desk even though the information says 24hr front desk service.

6/10 Okay

Verified traveller

Just an average room in Fira

The location on map was not correct. The reception of the hotel doesn't look like one, more like a mini bar, and the receptionist was not there when we arrived so we kept looking for the entrance to it. He wasn't there when we wanted to check out neither, so we had to leave our key to a maid instead since we would miss our boat. It was clean but our shower was clogged. The water kept changing from scorching hot to icy cold and at some point it didn't run at all for a few minutes. We just needed it to sleep though and the location of it was perfect.

4/10 Poor

Veronica, Miami, FL, USA

Liked: Cleanliness
Disliked: Room comfort

Can't recommend!!

Rooms have no view at all. Pictures that make you think you are going to see the ocean from there, don't believe in them. Flyes were everywere in this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very Friendly and helpful staff, close to centre of town and has the most amazing shower. Breakfast doesn't have a lot of selection but as it was so cheap it didn't matter