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Hotel Massis

3.0 star property

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Photo gallery for Hotel Massis

Free daily buffet breakfast
Front of property
Microwave, stovetop, cookware/dishes/utensils
Interior detail
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua Luis Coelho, 80, São Paulo, SP, 01309000
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪3 min walk‬
  • Place, Center 3 Shopping Mall
    ‪3 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪35 min drive‬

Room options

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Apartamento Casal

Apartamento Casal

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Apartamento 2 Camas Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Massis

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Hotel Massis offers 29 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
During your stay at Hotel Massis, you're just a quick walk from Paulista Avenue. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Harrys
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Paulista Avenue and a 4-minute drive from Municipal Theatre of São Paulo
Hotel Massis offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Massis. Self parking and valet parking are free.

This 3-star São Paulo hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Harrys - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harrys

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo

Hotel Massis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 397 reviews
Rating 8 - Good. 170 out of 397 reviews
Rating 6 - Okay. 60 out of 397 reviews
Rating 4 - Poor. 16 out of 397 reviews
Rating 2 - Terrible. 7 out of 397 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MD ALTAF UR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, good breakfast and friendly staff
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Areolene Gehrke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service
Pros: great location, good breakfast and nice rooftop Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below)
Stayed 1 night in May 2023
Verified

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
This property is not a four-star hotel. It is closer to two stars maybe three. It was very safe and they were very kind at the front desk. But we did not have our room serviced once while we were there for three days. Overall, we stayed for the duration of our visit, but was very disappointed that the photos were very filtered and brightened. The hotel itself is much darker and felt very isolated. We may be saw three or four other guests the entire time we were there.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Marcio

Liked: Cleanliness, amenities
Equipe do café e da cozinha um pouco al humorada. Pedi um saca-rolhas na cozinha, por telefone, e o atentente começou a xingar no fundo.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marcelo

O apartamento apresenta sinais de desgaste. Ar condicionado apenas no quarto. Como a unidade conta com uma sala, esta fica muito quente. Café da manhã gostoso, porém realmente básico. Cumpriu com sua função mas não encantou.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tiago Roberto

Liked: Cleanliness, staff & service, amenities
Foi boa
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Vivian

Liked: Cleanliness, staff & service, amenities
A água do chuveiro estava gelada e tinha uma baratinha no banheiro. Mas o resto estava perfeito! E é muito bem localizado!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Márcio

Liked: Staff & service
Na média
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
O apartamento estava em ordem, bem cuidado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FOI MUITO BOA
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Geraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perto de tudo e um quarto grande e confortável
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Jeferson

Liked: Staff & service, room comfort
Disliked: Cleanliness

Esperava mais

O hotel é antigo. Pessoal de esforça mas o apartamento que ficamos está mal conservatório.. Marcas de mofo, acúmulo de sujeira nos cantos, pia entupida. Quando solicitamos a limpeza dos feito. Locker sem tranca
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo-benefício na região da Paulista

Excelente hotel! Preço muito bom para um apartamento enorme, com sala, quarto, banheiro e uma cozinha pequena. Inclui um café da manhã delicioso e estacionamento. E os colaboradores são muito atenciosos e prestativos, especialmente a Erika da recepção. Super recomendo!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nossa família gostou

Funcionários solicitos, café da manhã mediano, em um dos quartos que ficamos o cano da pia da cozinha vazava um cheiro bem forte, achei até que seria vazamento de gás, eles resolveram o problema assim que solicitamos. A localidade é sensacional, com muitas opções de cafés, padarias e restaurantes excelentes muito próximos. Possui serviço de valet. Indicaria o hotel com certeza
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo-benefício na Paulista!

Excelente hotel no coração da Paulista! Apartamento super amplo, confortável e limpo. Café da manhã excelente, estacionamento grátis e equipe super atenciosa, especialmente a Erika da recepção. Excelente custo-benefício também. Recomendo!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

É um hotel ok.

A localização é boa, os quartos são grandes. Mas o hotel é um pouco velho e pelo.no quarto com camas de solteiro achei as camas um pouco desconfortáveis. Pelo preço se paga mais pela localização do que pelo conforto.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

TALITHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Almir

Liked: Cleanliness, property conditions & facilities, room comfort

Um bom hotel.

O hotel é muito bom mas quanto a identificação e registro do hóspede, o sistema não conseguiu realizar o registro da minha face e não pude entrar. Foi um pouco constrangedor. Acredito que a funcionária, no check in, não estava treinada o suficiente para resolver este problema. O que persistiu em toda a nossa estadia.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei

Hotel bom, quarto legal, café da manhã gostoso.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Monica

Para o preço… um pouco defasado

Imponente, quartos grandes com cama aconchegante mas ao mesmo tempo com itens um pouco desfasados e que nem funcionam. Ao chegar pra fazer login, o sistema tinha tido algum problema o que acabou me atrasando. Também não pude aproveitar o café da manhã do primeiro dia já que só conseguiram verificar minha reserva 2 minutos após o encerramento do cafe (mesmo tendo sido culpa deles a demora). No dia seguinte, fui pro café e não tinha mais vários itens como ovo mexido.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, property conditions & facilities

Hotel Massis

Só vale a pena a localização. Hotel em péssimas condições pelo preço cobrado, só a recepção parece ter sido reformada, o restante está bem ruim. Móveis velhos, manchados, descascados, banheiro feio, TVs ultrapassadas, enfim, podiam cobrar metade do preço pelo que oferecem. Não voltarei
Stayed 1 night in May 2024
Verified

6/10 Okay

Eiras

Liked: Cleanliness
Na recepção da chegada não achei o atendente solicito com o futuro hóspede. Empatia zero por uma pessoa que levou quase 14 horas até chegar. A recepção precisa ser mais atenciosa. No quarto, tive a recepção por uma barata. Para completar, não estava o ar da recepção funcionando.
Stayed 1 night in Mar 2024
Verified

8/10 Good

REGINA ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOM

Pontos Excelentes: a localização do hotel e o restaurante do próprio hotel, o HARRY'S, que tem uma excelente cozinha para almoço e jantar. Comemos um frango empanado com arroz de abacaxi maravilhoso! Gostaria que o restaurante tivesse uma iluminação mais intimista para o café da manhã. Bonita piscina coberta no terraço.
Stayed 2 nights in Feb 2024