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ANA Crowne Plaza Sapporo by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Sapporo by IHG

Exterior
Suite, 2 Single Beds
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

View in a map
1-2-9 Kita 3 Jonishi, Chuo Ward, Sapporo, Hokkaido, 060-0003
  • Place, Sapporo Clock Tower
    ‪3 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪11 min walk‬
  • Place, Odori Park
    ‪15 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, City View (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Double Bed, City View (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

1 bedroom, minibar, desk, laptop workspace

Premium Room, 2 Single Beds (High Floor)

  • 42 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, desk, laptop workspace

Standard Room (Upgraded)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Single Beds (Up to 3 Persons)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Single Beds (Up to 3 Persons)

8.0 out of 10
Very good
(28 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (East Side)

Standard Room, 2 Single Beds (East Side)

Standard Room, 2 Single Beds (East Side)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Corner (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Single Beds, Corner (High Floor)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Corner

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Single Beds, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (High Floor)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 1 Double Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Near Elevator)

1 bedroom, minibar, desk, laptop workspace

Standard Room, 2 Single Beds (Near Elevator)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, desk, laptop workspace

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

1 bedroom, minibar, desk, laptop workspace

Suite, 2 Single Beds

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

7.2 out of 10
Good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Corner (Mid Floor)

Standard Room, 2 Single Beds, Corner (Mid Floor)

Standard Room, 2 Single Beds, Corner (Mid Floor)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

ANA Crowne Plaza Sapporo by IHG

Hotel with 5 restaurants, a short walk to Sapporo TV Tower
5 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
ANA Crowne Plaza Sapporo by IHG offers 412 accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at ANA Crowne Plaza Sapporo by IHG. During your stay, you're just a quick walk from Sapporo TV Tower. You'll find features like free WiFi in public areas, plus 5 restaurants and a gym.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Teppanyaki Ishikari
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Sapporo TV Tower and Nijo Market
There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly ANA Crowne Plaza Sapporo by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Teppanyaki Ishikari - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sapporo View - Onsite bar. Open daily.
ALL DAY DINING MEM - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Unkai - This restaurant serves lunch and dinner. Open daily.
Pastry Boutique - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING MEM
  • Pastry Boutique
  • Sapporo View
  • Teppanyaki Ishikari
  • Unkai

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift (80 centimetre wide door)

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Hotel
ANA Crowne Plaza Sapporo Hotel
Ana Sapporo
Ana Sapporo Hotel
Sapporo Ana
Sapporo Ana Hotel
ANA Crowne Plaza Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel
ANA Crowne Plaza Sapporo an IHG Hotel
ANA Crowne Plaza Sapporo by IHG Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel Sapporo

ANA Crowne Plaza Sapporo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay my family enjoy it

This is my best 2 nights stay in Sapporo, I got upgraded with higher levels and the room is clean and spacious (btw this hotel is the only one I noticed they have changed bed sheets and pillows cover for my 7 days family trip) and I was able to store my luggage 2 days before I checked in. Front desk is professional and friendly, btw I was able to do late check out cause wife wants to do some shopping thanks to IHG memberships.
Stayed 1 night in Jul 2025

8/10 Good

Argene

Travelled with family
Very beautiful hotel, accessible from train station. Needs to remodel.
Stayed 1 night in Jul 2025

4/10 Poor

Frank

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Smoky hotel in Sapporo

This is a typical business hotel in Japan. But, the entire hotel is permeated by cigarette smoke. They should know that just because you put a "No smoking" sign on the door doesn't magically render the room clean. The entire place needs deep cleaning. On the plus side, the staff were very accommodating. I think they know what their problem is. But the owners probably don't want to spend the money it would take to rehabilitate the hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location we walked to Odori Park and Sapporo station. Rooms were clean and modern. water provided daily.
Stayed 3 nights in Jun 2025

8/10 Good

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel within walking distance from Sapporo station. We had a nice stay there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

SHEK

Stayed 4 nights in May 2025

10/10 Excellent

Hoang, Plain City

Stayed 4 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

CELEDONIA

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

lalit M

Stayed 5 nights in May 2025

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness
Staff was very helpful. Wish you had a concierge.
Stayed 4 nights in May 2025

10/10 Excellent

Daphne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and beds were comfortable. Staff was friendly. It was centrally located in Sapporo for us to walk in all directions for the things we planned to see and do. The hotel had 6 restaurants. We only ate at the one on the same level as the check-in desk. The seafood ramen was fabulous!!
Stayed 3 nights in Apr 2025

8/10 Good

Xinkang, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a very good experience staying at the hotel. The location is great for sightseeing and shopping. The guest room is clean. The only issue we had is the over crowded restaurant for breakfast. We could not have the breakfast at the preferred restaurant because of the waiting time was too long.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerald, Hollister

Travelled with group
Arrived late due some flight delays but enjoyed the stay very much. Breakfast was delicious. I would come back again.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for triple.
Stayed 1 night in Mar 2025

10/10 Excellent

Lilly, Montebello

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very polite and courteous, making you feel at home.
Stayed 4 nights in Mar 2025

8/10 Good

Gertrudo

Stayed 1 night in Mar 2025

8/10 Good

GERTRUDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth staying in saporro

A very neat hotel, clean rooms, warm and english speaking staff. very good housekeeping staff. good food , good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Staff were excellent, thank you very much!
Stayed 1 night in Mar 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very patient and nice, as well the hotel came with many amenities. The design of the rooms are also very cute, giving it a warm & cozy vibe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Sapporo Station makes it convenient for transportation and within walking distance to Odori Park and Susukino for the snow and ice festivals.
Stayed 7 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sapporo stay

nice people and service . breakfast is very good. the decor is somewhat dated. small rooms which is standard for Japan
Stayed 1 night in Jan 2025