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ANA Crowne Plaza Sapporo by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Sapporo by IHG

5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Minibar, desk, laptop workspace, free WiFi
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1-2-9 Kita 3 Jonishi, Chuo Ward, Sapporo, Hokkaido, 060-0003
  • Place, Sapporo Clock Tower
    ‪3 min walk‬
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, City View (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed, City View (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (High Floor)

Room amenity

Premium Room, 2 Single Beds (High Floor)

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

Minibar, desk, laptop workspace, free WiFi

Standard Room (Upgraded)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, Multiple Beds (High Floor)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Up to 3 Persons)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds (Up to 3 Persons)

8.4 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (East Side)

Standard Room, 2 Single Beds (East Side)

Standard Room, 2 Single Beds (East Side)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Corner (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, Corner (High Floor)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Corner

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, desk, laptop workspace, free WiFi

Standard Room

8.0 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (High Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 1 Double Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Near Elevator)

Standard Room, 2 Single Beds (Near Elevator)

Standard Room, 2 Single Beds (Near Elevator)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

Standard Room, 2 Single Beds (Mid Floor)

8.2 out of 10
Very good
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Corner (Mid Floor)

Minibar, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, Corner (Mid Floor)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

ANA Crowne Plaza Sapporo by IHG

5 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a business center.
ANA Crowne Plaza Sapporo by IHG offers 412 accommodations with minibars and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at ANA Crowne Plaza Sapporo by IHG. During your stay, you're just a quick walk from JR Sapporo Hospital. You'll find features like free WiFi in public areas, plus 5 restaurants and a gym.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Teppanyaki Ishikari
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Nijo Market and Tanukikoji Shopping Street
There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly ANA Crowne Plaza Sapporo by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Teppanyaki Ishikari - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sapporo View - Onsite bar. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Unkai - This restaurant serves lunch and dinner. Open daily.
Pastry Boutique - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Pastry Boutique
  • Sapporo View
  • Teppanyaki Ishikari
  • Unkai

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift (80 centimetre wide door)

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Hotel
ANA Crowne Plaza Sapporo Hotel
Ana Sapporo
Ana Sapporo Hotel
Sapporo Ana
Sapporo Ana Hotel
ANA Crowne Plaza Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel
ANA Crowne Plaza Sapporo an IHG Hotel
ANA Crowne Plaza Sapporo by IHG Sapporo
ANA Crowne Plaza Sapporo by IHG Hotel Sapporo

ANA Crowne Plaza Sapporo by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Ashlin

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was smaller than expected based off of the pictures but it was still extremely clean and well taken care of.
Stayed 2 nights in Feb 2026

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities
Room was clean and staff did a great job of refreshing the room daily.
Stayed 3 nights in Feb 2026

8/10 Good

dennis, Phuket

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. A bit on the cozy side Great location super close to JR Station and shopping
Stayed 2 nights in Feb 2026

8/10 Good

Zulkifli Bin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were tidy and set up nicely, walking distance to and from the train station, and breakfast options varied.
Stayed 3 nights in Jan 2026

8/10 Good

Kimberly

Stayed 4 nights in Jan 2026

8/10 Good

Evan

Stayed 1 night in Jan 2026

10/10 Excellent

Huang

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Room was very spacious for Japanese standards. Would highly recommend. Close enough to Sapporo Station and walking distance to Odori, Susukino, and Nijo Market.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jayden

Stayed 2 nights in Jan 2026

10/10 Excellent

Kwang ho

Stayed 2 nights in Dec 2025

6/10 Okay

Jolize

Stayed 2 nights in Dec 2025

10/10 Excellent

Hong Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Kexin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff. There is a bus stop for airport line just in front of the hotel and runs every hour. The underground pathway is also close to the hotel, it is walkable to everywhere in Sapporo
Stayed 4 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Stayed 7 nights in Dec 2025

10/10 Excellent

Julian

Stayed 4 nights in Dec 2025

8/10 Good

Jorita

Liked: Cleanliness
Staff service was excellent. Forgot to get the name of the 2 young girls who were manning the baggage storage - extremely helpful and friendly service. Level 1 reception counter was efficient and helpful as well Makes up for the age of the hotel. Hotel walls are so thin I can even hear another room drawing their curtains. Location for airport limousine bus stop is good. A bit farther than other hotels in the Central Area if you do a lot of shopping and need to put stuff mid day
Stayed 5 nights in Nov 2025

10/10 Excellent

Hyunjung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is steps from underground walkways to the Sapporo Station
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and staff was very nice! Would recommend this place
Stayed 4 nights in Nov 2025

10/10 Excellent

Rabiatul Adawiah

Stayed 4 nights in Nov 2025

10/10 Excellent

Noriko

Stayed 4 nights in Oct 2025

6/10 Okay

FATIMA

Business traveller
Liked: Cleanliness, staff & service
At my arrival they gave me a room that was still in the 1960s, the air conditioning was not working and I had to ask for a change of room. It turned out that my colleague was also treated the same way! After my room change, everything improved.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2025

10/10 Excellent

Kar Mou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nextime I will comeback this hotel.

The breakfast is excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Ted

Stayed 2 nights in Sep 2025

8/10 Good

Ted

Stayed 1 night in Sep 2025

10/10 Excellent

Chaminda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very improved service

The service from the beginning was excellent compared to other ana hotels in Japan
Stayed 1 night in Sep 2025