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Hotel Grand Terrace Chitose

3.0 star property

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Photo gallery for Hotel Grand Terrace Chitose

Stunning hotel building with a unique brick and stucco facade, featuring multiple windows and a covered entrance area.
Two single beds with white linens, a bedside table, and a chair, set against a backdrop of framed pictures and a window with curtains.
Relax in a cozy seating area with a sofa and armchair, featuring a small table and decorative accents.
Welcome to our reception area, where friendly staff are available to assist with your stay. Guests can check in and access the latest information on local attractions.
Experience the welcoming lobby, featuring a long sofa, armchairs, and a large window offering a scenic view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Honcho 4-4-4, Chitose, Hokkaido, 066-8520
  • Aoba Park
    ‪3 min walk‬
  • Chitose Inter Golf Club
    ‪14 min walk‬
  • New Chitose Airport Onsen
    ‪7 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Single Room, Smoking

Comfortable room with a large bed, small table, and chair, featuring a nightstand with a lamp and telephone.

Single Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Connected Twin Room, Smoking

Two single beds with white linens, a desk with TV and computer, and a comfortable chair.

Connected Twin Room, Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Two single beds with white duvets and pillows, each with a wooden headboard and a nightstand in between.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking

Comfortable room with a large bed, small table, and chair, featuring a nightstand with a lamp and telephone.

Semi Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Twin Room, Smoking

Two single beds with white linens, a desk with TV and computer, and a comfortable chair.

Twin Room, Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

Two single beds with white linens, a desk with TV and computer, and a comfortable chair.

Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Semi Double Room, Smoking

Comfortable room with a large bed, small table, and chair, featuring a nightstand with a lamp and telephone.

Semi Double Room, Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Smoking

Two single beds with white linens, a bedside table, and a chair, set against a backdrop of framed pictures and a window with curtains.

Junior Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Japanese-Western Room, Smoking

Experience a serene traditional Japanese-style room with tatami flooring, a comfortable bed, and a TV on a stand.

Japanese-Western Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Traditional Room, Smoking

Traditional Japanese-style room with tatami flooring and shoji screens, featuring two beds and a large tatami mat.

Japanese Traditional Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room, Non Smoking

Two double beds with white linens, a bedside table, and a chair create a comfortable retreat.

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

Two single beds with white linens, a desk with TV and computer, and a comfortable chair.

Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Double Room, Non Smoking

Restful retreat with a neatly made bed, two bedside tables, and soft lighting.

King Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Smoking

Two single beds with neatly made bedspreads, a wooden headboard, and a bedside table with a lamp and telephone.

Suite, Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Double Room, Smoking

Relax in comfort with a large bed, two armchairs, and a desk with a television.

King Double Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking

Two single beds with bedside tables and lamps, a chair by the window, and a framed picture on the wall.

Deluxe Twin Room, Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Comfortable room with a large bed, small table, and chair, featuring a nightstand with a lamp and telephone.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Smoking

Two double beds with white linens, a bedside table, and a chair create a comfortable retreat.

Superior Twin Room, Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Welcome to our lobby, featuring a reception desk, comfortable seating area, and informative displays.

Hotel Wing International Chitose

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (893)
The price is €244
for 1 room
23 Aug - 24 Aug
Hotel Wing International Chitose

About this property

Hotel Grand Terrace Chitose

Hotel in Chitose with a sauna and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite.
Hotel Grand Terrace Chitose offers 255 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. Flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet. This Chitose hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Grand Terrace Chitose, you're just a quick walk from Aoba Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at YUUKARA
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 3 meeting rooms
  • Onsite recreation includes a sauna and bike rentals
  • Just a 3-minute walk from Aoba Park and 13 minutes by foot from Chitose Inter Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A sauna, a vending machine, and karaoke are also featured at Hotel Grand Terrace Chitose.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
YUUKARA - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUUKARA

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Grand Terrace Chitose
Hotel Grand Terrace
Grand Terrace Chitose
Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel
Hotel Grand Terrace Chitose Chitose
Hotel Grand Terrace Chitose Hotel Chitose

Hotel Grand Terrace Chitose Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 458 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great service with English speaking crew
Stayed 5 nights in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the shuttle from Chitose airport that left from the end outside near the police desk. Had to wait a bit after the plane landed but it was free so that was fine. There were a couple of places to walk to get dinner since which was good since we arrived after the hotel restaurant was closed. The breakfast was delicious and the onsen was nice. Rooms were small and overall a little outdated but a fine place to stay close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoyo

Liked: Staff & service, property conditions & facilities
Clean and quiet area. there are also some restaulants for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice to stay.
Stayed 1 night in Jan 2025

4/10 Poor

Kristi, Issaquah

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Kusuma Sari

Travelled with family

Standard hotel

Good for relaxing
Stayed 1 night in Dec 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and services. Keep up the good job.
Stayed 1 night in Jan 2024

8/10 Good

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than most hotels. The lobby is huge and comfy with free coffee and tea.
Stayed 1 night in Jan 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Visiting this hotel is ideal for short travellers who want to visit Sapporo. It was a nice hotel. The bed was comfortable and the bathroom was super clean. Although my room does look outdated, It was a nice room. I will stay again in the future.
Stayed 2 nights in Oct 2023

8/10 Good

Boyd

Liked: Cleanliness, amenities, property conditions & facilities
Good overnight experience
Stayed 1 night in Feb 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The location was very nice a relaxing. Enjoyed the free coffee and the public bath.

8/10 Good

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location

6/10 Okay

EMMANUEL

Disliked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Tsubasa

Liked: Staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but satisfied

stayed here for a night, as needed a early flight from Haneda. While the earliest shuttle service was still falling short, front desk was able to arrange a taxi who was there at 0530. Did not get chance to enjoy the amenities of the hotel, but it is close (walking distance) to many local dining places.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Good enough for a business trip

The best part of this hotel is its proximity to Aoba park! The hotel and staff were nice and very accommodating. The facilities are a bit run down but passable for a business trip. The breakfast meal service was nice but the dinner service was cold and unwelcoming. I highly recommend that you avoid including the dinner service on your room as it is not a typical restaurant experience.
Stayed 3 nights in Jul 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms etc were fine but the restaurant for dinner was terrible. The staff were really unhappy and the menu was so limted we actually got up and left. We did have breakfast there the next morning and that was okay and staff were lovely.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport, including a shuttle.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
room is too warm
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Too expensive. Scammed us for an extra A $65 for an extra person in an already booked and set "3" bed room. Tiny, below average room, 2 beds and a fold out. A $200:all up. More than a bit rich ! Expedia didnt help with the way the room was advertised.
Stayed 1 night in Jan 2020

8/10 Good

Megumi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019