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Hotel Sana

3.0 star property

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Photo gallery for Hotel Sana

Exterior
View from property
Hallway
Deluxe Double or Twin Room | Bathroom
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Mula Mustafe Besekije 53, Sarajevo, 71000
  • Place, Baščaršija Džamija
    ‪2 min walk‬
  • Place, Latin Bridge
    ‪3 min walk‬
  • Place, Sarajevo City Hall
    ‪3 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Sana

Hotel in Sarajevo with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Sana offers 18 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Sarajevo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Sana. During your stay, you're just a quick walk from Church of the Holy Archangels Michael and Gabriel. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Church of the Holy Archangels Michael and Gabriel and Orthodox Church
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Sana.

This 3-star Sarajevo hotel is smoke free.

Hotel Sana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 41.00 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Sana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Sana Sarajevo
Sana Sarajevo
Hotel Sana Hotel
Hotel Sana Sarajevo
Hotel Sana Hotel Sarajevo

Hotel Sana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 285 out of 361 reviews
Rating 8 - Good. 57 out of 361 reviews
Rating 6 - Okay. 9 out of 361 reviews
Rating 4 - Poor. 7 out of 361 reviews
Rating 2 - Terrible. 3 out of 361 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Edouard

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel appears to be undergoing renovation. There was no noise insulation in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you visit Sarajevo stay here!

The staff at this hotel are very knowledgeable and were able to answer all of our questions about the city and our onward travel. The breakfast was delicious and, again, the staff was very friendly. The hotel is a two-minute walk from the main square. It's a wonderful place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Nela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to explore sarajevo. Breakfast small but good. Friendly staff. Wifi is top class
Stayed 5 nights in Sep 2025

6/10 Okay

Nicole, London

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Our 2 bedroom apartment in this hotel was uncomfortable due to the very hot temperature. A failed A/C unit which couldn’t be repaired it seemed. We were just so hot. The only solution suggested by one staff member was to open the windows for a little ventilation but the room opened onto the main street with vehicles and trams travelling on that noisy road. It was still warm and the underground heating in the bathroom made it worse. The noise was so intrusive. We just didn’t get any rest so wouldn’t recommend this space unless the issues get resolved. The hotel seemed decent enough. We were just unlucky with our room. The breakfast was also awful but the staff were nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and infrastructure. If you’re driving tell them that you’re arriving on car so they can reserve you a spot (limited parking spaces)
Stayed 1 night in Aug 2025

8/10 Good

MATHEWS VARGHESE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly people, nice ser
Stayed 5 nights in Aug 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't say enough good things about this hotel! It's right in the middle of Sarajevo's historic old town, but tucked away enough that traffic noise isn't too much of a problem. When I walked in I told the lady at the desk, "I think I'm in the right place" and she said, "Yes you are, Erik." She already knew who I was. I asked about a cab to the airport for an early morning flight and she set up a ride with a member of the hotel's staff that was cheaper than a cab. (And she shared a bag of popcorn with me!) On the morning when I checked out, the hotel's internet was having problems and the worker couldn't run my credit card. So he took my information and turned on the coffee machine (four hours before they serve breakfast) so I could have a cappuccino while I waited for my ride to the airport. Amazing service! It's a boutique hotel with really nice, clean rooms. Mine had two skylights that could be shuttered remotely. The included breakfast was wonderful. You can walk from the hotel to all of the historic churches, mosques and museums. I recommend the cable car lifts up the mountain for incredible views. (Look for the abandoned bobsled tracks from the 1984 Winter Olympics.) When I think of Sarajevo, I only think about the wars in the 1990s but this city is so much more. The only possible negative is that the road outside the hotel is extremely busy and has very narrow sidewalks. And the motorists speed by. So be careful crossing the street.
My room, just before I left for the airport at 4 a.m. See the two skylights up top. This is room 405. Worth requesting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yamile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel at the edge of the old town. At the main square with besilj fountain in minutes. Lovely room, air con and breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
Close to the main attraction and staff especially receptions were very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Evangeline

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Sarajevo old town!

This hotel is exceptional - not only just its location but the quality of the hotel, room and amenities. The staff is very nice and helpful. Wonderful breakfast! I would stay here again!
Stayed 2 nights in May 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
I like the staff because they were very helpful and attentive when I checked in and had questions. However, the reason why some stars is because the cleanliness was really bad and unacceptable. For example, one of the hand towels were absolutely covered with blood stains. Like, the entire towel was covered with blood stains. (I actually had to take a photo of it.) Apparently, the hotel has another company do the laundry services. Well, at some point, someone should've seen this towel, even when folding it. So I think that's a bit ridiculous. The next thing is that the showerhead was actually moldy! So clearly, there is way too much moisture in these bathrooms. The rest of the room itself was OK. But those two issues marred the experience.
Stayed 1 night in May 2025

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Great blend of modern facilities and rustic features in the decor. All of the staff, especially Emil , enthusiastically went out of their way to help us. Staying at Sana was a stand out excellent experience on our journey. If I could rate Sana 10 or 15 stars out of 5, I would.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about this property. I booked last minute after a terrible experience at another hotel. Hotel Sana exceeded on many levels. Excellent location, clean, friendly and very nice room. If I return to Sarajevo I would only book there.
Stayed 2 nights in May 2025

4/10 Poor

Tim

Stayed 3 nights in Apr 2025

4/10 Poor

paulo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Niisy, bring your earplugs, cramped tiny room not very clean, polluted area. The saving grace was the staff who gave me a lemon hot tea in the middle of the night
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly, easily walkable to many sites and shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, breakfast was delicoous
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Ninoslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

This is a very nice hotel with an amazing location. Staff was helpful with anything we needed. Highly recommend this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with perfect location only a few minutes from everything you need.
Stayed 3 nights in Feb 2025