"Very nice clean hotel. Really helpful and friendly staff. Decent breakfast. We were upgraded to a suite for half of our stay free of charge which was ... " More
7 Oct 2019 by Aner Bogunic
Dear Mr. Adam, Thank You for Your review, We are happy to hear You are satisfied with our staff. We hope You will be back. When we have opportunity we upgrade our guest because we know it would make them feel happy. Best regards,
1 Feb 2020 by Aner Bogunic
Dear, Thank You for Your review we are happy You enjoyed Your stay. Best regards,
11 Nov 2019 by Aner Bogunic
Dear, Thank You for Your wonderful review. Hope we will be able to host You again. Best regards,
11 Nov 2019 by Aner Bogunic
Dear, Thank You for Your wonderful review. Best regards,
25 Oct 2019 by Aner Bogunic
Dear, Thank You for Your review. We appreciate it. Best regards,
30 Oct 2018 by Front Office Supervisor - Amela
Thank You for choosing our hotel for Your recent stay in Sarajevo. It was truly a pleasure to serve You.We appreciate and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guest like You. Greetings from Your RI team.
1 Nov 2016 by Dejan Pajic, Front Office Manager
Dear guest, thank you for choosing our hotel. I am very happy that our staff provided you with good service. We will look into your complain. I can guarantee you that our entire building is non smoking and we have to look into why the towels smelled like cigarettes. Best regards.
1 Nov 2016 by Dejan Pajic, Front Office Manager
Lieber Gast, ich bedanke mich ganz herzlich dass Sie uns besucht haben. Ich sehr glücklich dass Sie einen guten Aufenthalt hatten. Wir freuen uns zu Ihrem nächsten Besuch. Viele Grüsse.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Residence Inn by Marriott Sarajevo has a restaurant on site.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation.