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Sure Hotel by Best Western Sarlat-la-Caneda

3.0 star property

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Photo gallery for Sure Hotel by Best Western Sarlat-la-Caneda

A spacious dining area with multiple tables and chairs, a wooden counter with a patterned tablecloth, and large windows allowing natural light.
A two-story building with a balcony, a sign indicating it's a hotel, and a parking lot in the foreground.
An outdoor deck with tables and chairs, overlooking a scenic landscape.
A room with two green armchairs, a woven coffee table with a potted plant, and a glass cabinet with bottles.
A hotel room with a large bed, a desk, a TV, and a window with curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
24 Avenue de la Dordogne, Sarlat-la-Canéda, 24200
  • Place, Office de Tourisme Sarlat Perigord Noir
    ‪4 min drive‬
  • Place, Sarlat Cathedral
    ‪4 min drive‬
  • Place, Maison de la Boétie
    ‪4 min drive‬
  • Airport, Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne)
    ‪50 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk, a TV, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a window with curtains, and a wall with a patterned wallpaper.

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a nightstand with a lamp.

Standard Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small stool, a wall-mounted TV, and a window with curtains.

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

A hotel room with a large bed, a desk with a chair, a window with curtains, and a wall with a patterned wallpaper.

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

A bathroom with a sink, toilet paper, a shower, and a mirror.

2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray, Espresso Machine

A bathroom with a sink, toilet paper, a shower, and a mirror.

1 Queen Bed, Non-Smoking, Comfort Room, Courtesy Tray, Espresso Machine

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Sarlat-la-Caneda

Coffee/tea in a common area, free newspapers, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Sure Hotel by Best Western Sarlat-la-Caneda offers 46 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Sure Hotel by Best Western Sarlat-la-Caneda. During your stay, you'll be within walking distance of Office de Tourisme Sarlat Perigord Noir. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a terrace, and a vending machine
  • Just a 3-minute drive from Sarlat Cathedral and a few minutes from Office de Tourisme Sarlat Perigord Noir
  • Pets welcome for a fee
Sure Hotel by Best Western Sarlat-la-Caneda offers its guests a terrace, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Free self parking is available.

This 3-star Sarlat-la-Canéda hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM) and Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 8 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Altica Sarlat Sarlat-la-Caneda
Altica Sarlat Sarlat-la-Caneda
Altica Sarlat
Hotel Altica Sarlat France/Sarlat-La-Caneda
Hôtel Altica Sarlat Sarlat-la-Canéda
Altica Sarlat Sarlat-la-Canéda
Hôtel Altica Sarlat
Sure By Best Sarlat La Caneda
Sure Hotel by Best Western Sarlat-la-Caneda Hotel
Sure Hotel by Best Western Sarlat-la-Caneda Sarlat-la-Canéda

Sure Hotel by Best Western Sarlat-la-Caneda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 429 reviews
Rating 8 - Good. 179 out of 429 reviews
Rating 6 - Okay. 44 out of 429 reviews
Rating 4 - Poor. 7 out of 429 reviews
Rating 2 - Terrible. 7 out of 429 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect for our two night stay, not too far the we couldn't walk to the town centre, hotel was clean, staff were welcoming and always freindly
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch hotel. I recommend hands down
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Very affordable chain hotel. Great staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room but small.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, family oriented option

Really friendly and helpful staff on front desk. Nice room and convenient location. Breakfast offered a good variety of choices.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean hotel. 10 mins walk from historic centre. Comfortable parking. Wouldn't ask for more.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service
Everything was perfect
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel, good price-quality
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and refurbished big brand hotel. Staff lovely, rooms v small and could be organised better. Busy road to front.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Part of my french road trip

Once manouvered to the carpark due to peek traffic all went so well Reception perfect and cheerful a delight
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Cornelis

Liked: Cleanliness
Disliked: Amenities
Rooms are a bit tight but clean. Breakfast is ok but breakfast space is very small. Gets easy overcrowded. One person to control desk and serve breakfast at the same time.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
No lift available but staff assistance was available to move heavy suitcases.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
….
Stayed 1 night in Sep 2025
Verified review

8/10 Good

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shortcommings for a 3 star

Small room for 2 adults and a few suitcases and voila, cramped. Expected a little more Ifrom a 3 star hotel associated with Best Western. Reception staff were very accommodating and pleasant. 3 night stay but cleaning of room and restocking of ammeneties not up to standards. Great location
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay.

Very pleasant stay. Not huge rooms and bathroom especially not very big. Limited storage space also. Our air conditioning kept going up ,which was a little problem having to keep turning it up. But the most friendly staff you could ask for. All so helpful and welcoming. Needed car to get into town as on quite a steep hill.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler, sauf pas d'ascenseur
Stayed 1 night in May 2026
Verified review

8/10 Good

FABRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil, calme, très bon petit-déjeuner
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HARDOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Beau Personnel accueillant Petit dejeuner avec du choix
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien, parking et restauration surplace. Personnel accueillant et serviable. Chambre agréable et propre Salle de bain trop petite, dommage.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Personnel très accueillants chambre propre et agréable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Super accueil ! Très bien dormi !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous n’avons pas pris de petit déjeuner à l’hôtel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sébastien

Ras
Stayed 1 night in Nov 2025