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Holiday Inn Express Sault Ste Marie by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sault Ste Marie by IHG

BBQ/picnic Area
Exterior
Exterior
Point of interest
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
320 Bay St, Sault Ste. Marie, ON, P6A1X1
  • Place, GFL Memorial Gardens
    ‪1 min walk‬
  • Place, Station Mall
    ‪3 min walk‬
  • Place, Gateway Casinos
    ‪10 min walk‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible (Comm, Mobility, Roll Shwr)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(120 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Sault Ste Marie by IHG

Waterfront hotel with free breakfast and a sauna
An indoor pool, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Sault Ste Marie by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Sault Ste. Marie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The free breakfast at Holiday Inn Express Sault Ste Marie by IHG gets high marks from our customers. During your stay, you're just a quick walk from GFL Memorial Gardens. Features include free WiFi in public areas, plus an indoor pool and a 24-hour business center.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from GFL Memorial Gardens and Station Mall
Holiday Inn Express Sault Ste Marie by IHG offers its guests an indoor pool, a hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. The business-friendly Holiday Inn Express Sault Ste Marie by IHG also features a vending machine, a garden, and a picnic area. For a fee, parking is available.

This Sault Ste. Marie hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Sault
Holiday Inn Express Sault Ste Marie
Holiday Inn Express Sault Ste Marie Hotel
Holiday Inn Express Sault Ste Marie Hotel Sault Ste. Marie
Holiday Inn Express Sault Ste Marie Sault Ste. Marie
Sault Ste Marie Holiday Inn Express

Holiday Inn Express Sault Ste Marie by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1068 reviews
Rating 8 - Good. 284 out of 1068 reviews
Rating 6 - Okay. 102 out of 1068 reviews
Rating 4 - Poor. 36 out of 1068 reviews
Rating 2 - Terrible. 45 out of 1068 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

WAI LOON

Stayed 1 night in Jul 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, parking and location were top notch
Stayed 1 night in Jul 2025

10/10 Excellent

Lori-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the shore and a nice boardwalk
Stayed 1 night in Jul 2025

10/10 Excellent

zhiquan

Liked: Amenities
Clean
Stayed 2 nights in Jul 2025

8/10 Good

Karen, Daphne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, but the areas all around the hotel were dirty, unkept and left one feeling unsafe. Homeless people. Vacant buildings.
Stayed 1 night in Jul 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay if you are travelling for work. Close to mall and waterfront.
Stayed 1 night in Jul 2025

6/10 Okay

Tiesha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Mold in the bathroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Suneel Samrat, St.johns

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jul 2025

8/10 Good

Eriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to the shopping mall and other attractions.
Stayed 1 night in Jul 2025

4/10 Poor

Carly

Stayed 1 night in Jul 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn was top notch. I’m not sure if our room was upgraded, but with the fireplace in the center, it was easily one of the nicest hotel rooms I’ve ever stayed in. The staff were friendly and helpful, the room was spotless, and while the parking was a bit tight, it didn’t take away from a great experience.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good😊with the exception of the parking being charged and yet they have a sign outside that says they don't take responsibility for any damages or theft.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Hotel is well maintained, staff friendly and helpful, parking lot is behind and a secured area across the street , yes train tracks behind hotel but on one train that night 3 floor better than city noise, walking area and Marina across tracks on Lake Superior
Stayed 1 night in Jul 2025

6/10 Okay

Joji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was given a key to the room and when I opened the room there was another guest in the room. I had to go back to the reception with my family and waited there for the staff to figure out and find another room.
Stayed 1 night in Jul 2025

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was very nice and kind. The space is lovely and super clean. The pool and courtyard were above and beyond. A wonderful spot to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Sina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel was comfortable overall, and the breakfast was decent. As a Middle Eastern guest, I felt there were moments where my interactions with staff seemed noticeably different from those of local guests. Some exchanges came across as less courteous than expected. During checkout, I was initially overcharged. While the issue was resolved after I pointed it out, it would have been appreciated if staff had acknowledged the mistake with a brief apology. These aspects left me with mixed feelings about the stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, Chicago

Liked: Cleanliness, property conditions & facilities
It had everything we needed for a travel stay of one night.
Stayed 1 night in Jul 2025

4/10 Poor

Desiree

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only a few minor inconveniences - the breakfast, which was good - starts at 7. Not ideal if you are hoping for an early start. The pool was great for the kids but it was so cold, the hot tub and sauna were great for warming up after that. Overall it was a nice clean place that is in a great location
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Bedscomfy and everything was clean. The mat in the elevator was filthy and it really leaves abad impression. Breakfast was the best i have had in a Holiday Inn and Suites. All the staff were very friendly and pleasant. Unfortunately i overheard two staff at front counter taking about Expedia guests which made me think 2nd party reservations are not as welcome as other guests.
Stayed 1 night in Jul 2025

8/10 Good

Junior

Close to mall and casino
Stayed 1 night in Jul 2025