6/10 Okay
Jennifer
Travelled with family
25 Jun 2025
I believe they may have been top in service however, having recently stayed at The Wynn in Las Vegas and understanding what a Condé Naste hotel winner should have, I found them to be somewhat disappointing. Everyone was very kind, however our room was unable to get below 72 at night (we need it colder to sleep well), and we ended up with a fan because we didn’t want to move. They offered to move us but the disruption for the short time we stayed wasn’t worth it. It’s very old character and the park is amazing! Just an underwhelming experience especially for what we paid. I will definitely stay on the river from now on, as this was not worth the trip or the location.



Jennifer
Stayed 3 nights in Jun 2025