2/10 Terrible
Monica
16 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here uf you value your life
The first room i was in i could smell the dust that i was anaphylatic. The door didnrt close let alone lock. The blinds wknt go down properly which my male neighbour appreciated. The shower head and bottles if soap and shampoo were dirty. My second room seemed fine until i closed the curtains at night and was enveloped in dust and became anaphylactic again. I forced them to remove the bench and mosquito net and got my only sleep in 4 days. The food is laughable. I offered to teach the kitchen how to cook. Fish soggy and ovetcooked. Prawns served had turned bad and mushy. Butter came for the baked potatoes after 2 phone calls when the potato was stone cold. Caramelized banana was raw and uncooked. Last night the chef entered my room at night when i was in bed to scream at me. Because my door couldnt lock. I was ready to leap out of bed naked and hurt jim until he couldn't get up. The worst hotel of 5000 hoyels i stayed in over 60 countries by a very long shot. They should have 0 stars. Usually i give 3 to 5 stars. The pnly hood staff were 2 girls in Reception and Yuni in massage who is a sweetheart. 3 times i nearly died from anaphylaxis. First day dust i can smell. Second day dust from curtains when i drew them at night. Third day bad prawns that should have been thrown out. Neither were they king prawn. Fourth day screaming chef in my hotel room while i was in bed sleeping. Bad impresdion of hotel and Lombok.
Monica
Stayed 5 nights in Mar 2025