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The Ambassador Seoul - A Pullman Hotel

5.0 star property
VIP Access

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Indoor pool, outdoor pool, pool cabanas (surcharge)
Property video
Buffet
Indoor pool, outdoor pool, pool cabanas (surcharge)
Premium bedding, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
287, Dongho-ro, Jung-gu, Seoul, Seoul, 04618
  • Place, Korea House
    ‪8 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪12 min walk‬
  • Place, Dongdaemun History and Culture Park
    ‪13 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated, desk

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (1 King and 1 Bunk Bed)

Family Room, Multiple Beds (1 King and 1 Bunk Bed)

Family Room, Multiple Beds (1 King and 1 Bunk Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 King Bed and 1 Single Bed (Namsan)

Room, 1 King Bed and 1 Single Bed (Namsan)

Room, 1 King Bed and 1 Single Bed (Namsan)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (Namsan)

Room, 1 King Bed (Namsan)

Room, 1 King Bed (Namsan)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Side)

Suite, 1 King Bed (Pool Side)

Suite, 1 King Bed (Pool Side)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (Executive)

Premium Room, Multiple Beds (Executive)

Premium Room, Multiple Beds (Executive)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

The Ambassador Seoul - A Pullman Hotel

This smoke-free hotel features 4 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ambassador Seoul - A Pullman Hotel offers 269 accommodations with espresso makers and safes. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 65-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Ambassador Seoul - A Pullman Hotel. During your stay, you're just a quick walk from The Shilla Duty Free Shop. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a golf driving range
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Dongdaemun History and Culture Park and Dongdaemun Design Plaza
The Ambassador Seoul - A Pullman Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

The luxury The Ambassador Seoul - A Pullman Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
The Lounge & Bar - Onsite lobby lounge.
The King's - Onsite buffet restaurant. Open daily.
Haobin - Onsite restaurant. Open daily.
1955 Groceria - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (KRW 30,000 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 67,000 for adults and KRW 33,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1955 Groceria
  • Haobin
  • The King's
  • The Lounge & Bar

Things to do

  • Bicycle rentals
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • In a regional park
  • In the mountains
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's fitness center, swimming pools, sauna and golf driving range are closed every first Wednesday of the month.
Breakfast is not included in the breakfast rate plan for children ages 3-12, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children ages 2 and under.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Breakfast may be served in 2 time slots (7-8:30 AM and 8:30-10 AM), depending on hotel occupancy.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

The outdoor pool fee varies seasonally.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 67000 for adults and KRW 33500 for children
  • Valet parking fee: KRW 30000 per night
  • Pool fee: KRW 33000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is property policy that infants under 36 months old must wear waterproof diapers in the outdoor swimming pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador associated Pullman
Grand Ambassador Seoul associated Pullman
Grand Ambassador associated Pullman Hotel
Grand Ambassador associated Pullman

The Ambassador Seoul - A Pullman Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 539 reviews
Rating 8 - Good. 84 out of 539 reviews
Rating 6 - Okay. 34 out of 539 reviews
Rating 4 - Poor. 19 out of 539 reviews
Rating 2 - Terrible. 14 out of 539 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room is clean and big with proper wardrobe to hang our coats and when are back. I love the nespresso machine in the room because I can make a cup of coffee easily.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jesse

Stayed 4 nights in Dec 2025

10/10 Excellent

Young Jae, Centreville

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, comfortable beds and welcoming environment. Although we had limited interaction with hotel staff, they were pleasant and nice to deal with when we did require their assistance. Also great that the front desk spoke English.
Stayed 1 night in Oct 2025

4/10 Poor

Taneesha Donette

Stayed 6 nights in Oct 2025

8/10 Good

Jeannie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not go to the $119 buffet for any meals, but I was told by other patrons that it was excellent. I don't eat enough to justify that price tag. The lounge servers were excellent and very accomodating. The room was in fairly good shape and overall the hotel was clean. It's a little remote compared to other hotels in terms of nearby shops, but it wasn't too bad. You can get the orange line metro pretty easily but there is a little hill that you have to walk up when you return, just FYI. Food options in the hotel were meh and the other resteraunt there was good but pricey.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Room was spacious and comfortable. Many room facilities were “smart” controlled which was great. Complimentary coffee and water was appreciated. Close by subway line but not a lot of things near the hotel. Not a bad thing.
Stayed 4 nights in Oct 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful staff. We needed help with a few things and someone at the front desk was always available and willing to assist. The bed was unbelievably comfortable, the location was right near a subway station and multiple bus lines which get you everywhere you need. Get a t-money card & load with credit which lets you tap on and off to all trains and buses as you go. We didn’t dine at the hotel restaurant- plenty of walkable options nearby if you want to try them. The laundry service was way too expensive- you can just buy new items for the prices they charge!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family stay, very good service
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt really nice and chill. Amazing view with the breakfast feeling very balanced with different options. It was also very close to transportation so every part of Seoul felt very accessible
Stayed 14 nights in Sep 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Max

Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints!

Room was clean. Staff was helpful. Great gym and pool area. Rooms are quiet. Would stay again.
Stayed 7 nights in Sep 2025

8/10 Good

Wince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good breakfast buffet but make sure you buy it When booking your room otherwise very expensive to buy there . Very
Stayed 3 nights in Sep 2025

4/10 Poor

Russell, Long Beach

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning staff didn’t sweep the carpet as chips were left on the floor from previous night. Shampoo was not refilled, tissue was not refilled. Shower door was loose. Main room door is slight misaligned thus requiring extra effort to close. Noise from adjacent room were audible almost every night of our 5 night stay. Two nights had couple arguing through out the night. No shops or restaurants within 10-12 mins of walking. This should be a 3-4 star hotel at best.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sherman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel however, my only complaint would be the poor explanation during check in that the outdoor pool usage was an extra charge. We weren’t made aware of that until we went to use the pool and were told it was reserved for certain guests. The next day when I went to the front desk to inquire I was told my room didn’t include the pool, didn’t even know that was an additional fee when booking.
Stayed 3 nights in Sep 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and luxurious with a nice view of the mountains. Situated close to a subway station. The Groceria on the ground floor (restaurant) had good lunch food. However the bathroom in our room smelled bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front service staffs need to be more friendly w smile. Felt so different from Shilla Hotel staffs who really treated guests professionally.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valued

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, and for the most part the staff were great. We stayed with a baby and requested a crib, but they said all they had was bed railings. But then on our last night we did get a crib so I guess they just didn’t have one available? Also they don’t allow any inflatables for babies in the pools. Food was great, the groceria was affordable and delicious. Buffet was very pricey which was a little surprising but the quality is there. Obviously the chefs table and Michelin star Chinese restaurant were the pricing you would expect. Overall we loved the hotel, and the view from the rooms was fantastic. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Close to metro and outdoor dining
Stayed 2 nights in Jul 2025