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The Shilla Seoul

5.0 star property

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Photo gallery for The Shilla Seoul

Front of property
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Premier Suite (Outdoor Pool Access Excluded)
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym

Explore the area

View in a map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Myeongdong Street
    ‪3 min drive‬
  • N Seoul Tower
    ‪5 min drive‬
  • Seoul (GMP-Gimpo Intl.)
    ‪25 min drive‬

Room options

View all photos for [Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

1 bedroom, premium bedding, down duvets, minibar

[Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(15 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

1 bedroom, premium bedding, down duvets, minibar

[Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Corner Deluxe (Outdoor Pool Access Excluded)

Grand Corner Deluxe (Outdoor Pool Access Excluded) | Property amenity

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down duvets, minibar

[1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down duvets, minibar

[1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

  • 53 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded)

  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Business Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.0 out of 10
Very good
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

The Shilla Seoul

Luxury hotel with 5 restaurants and area shuttle service
This smoke-free hotel features 5 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Shilla Seoul. During your stay, you're just a quick walk from The Shilla Duty Free Shop. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at LaYeon, a fine-dining restaurant that serves Korean cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes by foot from Namsan Mountain Park and a 3-minute drive from Myeongdong Street
  • Free shopping center and local-area shuttle service
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury The Shilla Seoul. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.
LaYeon - This fine-dining restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.
Palsun - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Parkview - This buffet restaurant serves breakfast, brunch, and dinner. Reservations are required. Open daily.
Continental - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ariake - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (KRW 35,000 per stay)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ariake
  • Continental
  • LaYeon
  • Palsun
  • The Parkview

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Renovations and closures

This property is closed from October 31 2025 to November 2 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
  • Valet parking fee: KRW 35000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Reviews

The Shilla Seoul Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 826 out of 1009 reviews
Rating 8 - Good. 98 out of 1009 reviews
Rating 6 - Okay. 45 out of 1009 reviews
Rating 4 - Poor. 20 out of 1009 reviews
Rating 2 - Terrible. 20 out of 1009 reviews

Reviews

8/10 Good

Wah Poh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Shilla is a luxurious stay and the rooms are fantastic and facilities looked great albeit I did not get a chance to use them during my stay. The downside is the need to pay to access the outdoor pool and how there were several membership areas that meant guests did not have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Miron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property isn’t inline with western values or customer service. Yes they bow, yes they smile but anything else is based on if you paid for it. For example, the outdoor pool isn’t included in the room. Even when you pay $300 for a family day pass it literally doesn’t include anything except the actual entry. Not even water is included. At the pool you’re not allowed to dive, jump, make a hand stand or anything kids enjoy. We reserved a Deluxe Business Suite for 4 people (2 adults and 2 kids) however the room only had one (1) bed. They asked us to pay for an extra bed. We slept 4 people in three beds. This suppose to be a 5 star hotel but the service is more inline with a 2star service. The food in the hotel is outrageously expensive and not worth it. We’re used to a more elevated service but for Seoul it’s considered the absolute best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate with great views and ultra professional service
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself.
Stayed 2 nights in May 2025

10/10 Excellent

Sang hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

You-me

Stayed 3 nights in May 2025

10/10 Excellent

Stefano

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shilla Seoul delivered a flawless luxury experience from start to finish. The service was exceptional and the staff were warm, professional, and genuinely attentive. My dinner at the Michelin-starred La Yeon was a true highlight, offering world-class cuisine with breathtaking views. Every detail felt thoughtful and intentional, making this one of the best hotel stays I’ve ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice property. Breakfast buffet is very good
Stayed 1 night in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Honjo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The neibourhood is nice but a bit away from te subway station.
Stayed 3 nights in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfy
Stayed 3 nights in May 2025

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and friendly hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommneded

Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원 분들이 너무 친절합니다. 한명이 아니라 모든 분들이 친절하고 심지어 지나치는 하우스키퍼 분들도 인사를 해주십니다. 샤워볼 있는 곳은 처음 봤어요! 사소하지만 전 이런 세심함이 너무 좋았어요
Stayed 1 night in May 2025

10/10 Excellent

Keon Seok

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Apr 2025

10/10 Excellent

Yeun

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You would think for the money you pay and the attention to luxury the hotel is known for that they would have REAL beds. Our king size bed was nothing more than a giant box spring and a 2 inch mattress pad. HARD AS A ROCK!
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Stayed 2 nights in Apr 2025

10/10 Excellent

Diane C, Apex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla Seoul was a wonderful hotel. The service was excellent and it is gorgeous. The staff was at your service. The food was amazing. I highly recommend it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronald Kwok Ho

Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Service with a capital S!

We have stayed at many five-star hotels around the world, but the service at The Shilla is truly in a league of its own. The rooms are spacious and comfortable, and every staff member I encountered – including the valet attendants and service car drivers – spoke English to a high standard. If I had to identify a fault, which is difficult, it would be the use of individually plastic-wrapped cups in the rooms, which are replaced daily during servicing. This seemed excessive and not particularly environmentally friendly. Additionally, upon check-in, I was informed that the gym and indoor pool would be closed for renovations throughout the entirety of our stay. I clarified this several times, as it seemed unusual given that we had not been notified beforehand. However, I kept seeing guests dressed in gym attire in the lifts. On the fourth day, I enquired directly at the gym and was told that it had only been closed for one day. Unfortunately, due to this misinformation, we missed the opportunity to use the gym and indoor pool, which was disappointing.
Front desk
View from our room
Entry gate
Lobby
Stayed 1 night in Apr 2025

10/10 Excellent

KyungAe

Liked: Cleanliness, staff & service, property conditions & facilities
My all times favorite!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaochuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best 5 star hotels. Very friendly staff and excellent service!
Stayed 3 nights in Apr 2025