Petit Palace Santa Cruz

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Petit Palace Santa Cruz, Seville, current page

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4.2 out of 5

Very good!

See all 33 ebookers Reviews

"Exceptionally well placed, staff were all pleasant and helpful, the hotel was comfortable and breakfast very good. Hard to fault. " More

By a verified traveller on Sun 02 Jun 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

€73* Per night/room 9 Jun - 10 Jun

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Petit Palace Santa Cruz's great location. During your stay, you're just a quick walk from Seville Cathedral. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes complimentary bicycles
Guests have great things to say about the location and the helpful staff
Steps from Los Pinelo House and Casa de Salinas Palace
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Petit Palace Santa Cruz ratings based on 33 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Petit Palace Santa Cruz

5 out of 5

Exceptionally well placed, staff were all pleasant and helpful, the hotel was comfortable and breakfast very good. Hard to fault.

Posted by a verified traveller on 2 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Angela Naya / Experience Manager

Thanks so much for your feedback! We are so grateful for your positive experience with us. It is a pleasure to know that you have enjoyed our location, staff and rest of services. We hope to welcome you again very shortly, Best regards,

5 out of 5

Great hotel. Nice room, friendly staff at all times. Hotel in a great location and very close to all city centre spots. Everything within walking distance.

Posted by Christopher, from London on 7 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Beatriz Juárez - Front Desk Manager

Dear Mr. Christopher Thank you very much for staying with us and share your opinion about your experience. You are helping us a lot! We are happy that you enjoyed your Petit Palace Experience with us! We Hope to see you soon Regards Beatriz Juárez Front Desk manager

3 out of 5

Great location in historic centre but more 3 stars than 4

Really enjoyed our stay in Seville. This hotel is in a great location to walk around the historic centre. Staff were friendly and breakfast was good but the facilties in the hotel were a bit basic (eg no tea / coffee making facilities, no bath, no balcony, room a bit cramped. The courtyard would be a great place to have a few comfortable chairs for guests to use during the hot afternoons! Sound proofing could be better

Posted by DMGG on 29 May 2014

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2 out of 5

Below expectations

Rooms small. No Tea/Coffee facility. Furnishing and bed of low quality. Tea/Coffee unavailable except 07.00 to 10.30AM. Would not rate as 4 *. Staff were friendly and helpful. Location is excellent.

Posted by Fitzg0413 on 8 Apr 2013

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5 out of 5

Posted by Ketty on 14 Sep 2022

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5 out of 5

Accueil parfait, hôtel propre et confortable, grande chambre, et petit déjeuner excellent.

Posted by a verified traveller on 28 Mar 2020

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Comment from Hotel Management

2 Oct 2020 by Teresa

Dear guest, We are happy to know you enjoyed your expectations. Wish to welcome you back again soon.KIndest regards Teresa T

5 out of 5

Calme et pas trop loin du centre. Un peu chaud en température

Posted by a verified traveller on 17 May 2019

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Comment from Hotel Management

22 May 2019 by Angela Naya / Experience Manager

Cher client, Merci beaucoup pour votre évaluation, nous sommes heureux que vous ayez apprécié notre localisation et service. Nous espérons vous revoir bientôt. Merci et salutations, Angela Naya Experience Manager Petit Palace Santa Cruz

4 out of 5

Sehr freundliches Personal, Guter Frühstück, etwas Enge im Frühstücksraum, jedoch das Hotel hat die Zeiten mit wenig- mittel- und busy - Zeiten im Voraus angekündigt, so dass man immer platz findet!

Posted by Peter, from Zürich , CH on 6 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by Angela Naya / Experience Manager

Sehr geehrter Peter, vielen Dank, dass Sie sich für Ihren Aufenthalt in Sevilla entschieden haben, und danke, dass Sie Ihre Erfahrungen mit uns geteilt haben! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben, und freuen uns über Ihr positives Feedback. In der Hoffnung, Sie bald wieder begrüßen zu dürfen, Mit freundlichen Grüßen, Angela Naya Experience Manager Petit Palace Santa Cruz

5 out of 5

Modernes, sauberes Hotel an toller Lage

Freundlicher Empfang, effizienter Check-In, hervorragende Lage, um viele der Sehenswürdigkeiten zu sehen, unweit einer Shopping Zone und vielen tollen Tapas Bars und Tavernen. Das Zimmer war hell und sehr sauber, das Doppelbett relativ klein, dafür mit sehr guter Matratze. Tolles Frühstücksbuffet mit (fast) allem, was das europäische Frühstücksherz höher schlagen lässt. Weniger gut war die Tatsache, dass in unserem Zimmer die Türe zum Bad nicht geschlossen werden konnte, die nicht vorhandenen Nachttische, und dass es bloss auf der einen Seite vom Bett eine Steckdose gab. Fazit: Absolut empfehlenswertes Hotel, insbesondere für einen Städtetrip mit Sightseeing & Shopping. Ich würde es sofort wieder buchen.

Posted by Tom, from Baden on 12 Feb 2018

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Comment from Hotel Management

17 Feb 2018 by Front Desk Manager

Lieber Tom, Vielen Dank für Ihre Meinung, es ist uns wichtig zu wissen, was unsere Kunden sagen. Wir freuen uns, dass Ihnen das Hotel gefallen hat und Sie Sevilla bequem besuchen konnten. Herzliche Gesundheit. M Angeles Martin Front Desk Manager

4 out of 5

Siisti ja viihtyisä hotelli lähellä ydintä.

Siisti ja viihtyisä hotelli lähellä vanhaa kaupunkia. Hotelli oli puhdas ja siisti, henkilökunta ystävällistä. Paikoitus tuotti pettymyksen, auto piti viedä usean sadan metrin päähän yleiseen kaupungin ahtaaseen parkkihalliin.

Posted by Sari on 25 Jun 2017

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Comment from Hotel Management

4 Jul 2017 by JesusP

Dear Sari, Thank you for your comments, we are happy you enjoyed our hotel and we look foward to hearing you soon. Sincerely Jesús P: Manager

About the Petit Palace Santa Cruz

Location Munoz y Pabón 18, Seville, Seville 41004

Property Features

There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Petit Palace Santa Cruz. This 4-star Seville hotel is smoke free.

1 building
47 guestrooms or units
3 levels
Conference rooms
Built in 2006
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Lift
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Transport

Train station: Seville (XQA-Santa Justa Train Station) (1.9 km / 1.2 mi)
Metro station: Plaza Nueva Tram Stop (0.6 km / 0.4 mi)

Room Amenities

Petit Palace Santa Cruz offers 47 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Seville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Minibar
Smart television
Digital channels
Bath or shower
Housekeeping (daily)
Hairdryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

Free bicycles on site

Hotel Policies

Check-in

Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Pet Policy

Pets: EUR 25 per pet, per stay
Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitisation practices of any association
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on-site
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Children stay free - maximum age 2
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Petit Palace Santa Cruz
Petit Palace Santa Cruz Hotel
Petit Palace Santa Cruz Hotel Seville
Petit Palace Santa Cruz Seville
Petit Palace Santa Cruz Hotel
Petit Palace Santa Cruz Seville
Petit Palace Santa Cruz Hotel Seville

You should know

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.