16 Feb 2024 by Derek But
Dear Karel,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL
11 Jan 2024 by Sammy Yip
Dear Cornelia,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL
The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):
Alva Hotel By Royal offers its guests a fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The luxury Alva Hotel By Royal also features vending machine, a garden, and concierge services. An area shuttle within 0 kilometres, A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available. This 5-star Sha Tin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Alva Hotel By Royal offers 618 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Alva Hotel By Royal has 3 restaurants on site.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration prior to check-in.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
