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Chateau Star River Hotel Shanghai

Property class: 4.5

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Photo gallery for Chateau Star River Hotel Shanghai

A hotel with a large central pool, multiple balconies, and a well-lit facade.
A spacious bedroom with a large bed, a television, and a balcony with a city view.
A grand hotel with a large entrance, a tower, and a well-lit facade.
A chef preparing food with a large flame in a modern kitchen.
A luxurious lobby with a central fountain, marble columns, and a modern chandelier.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 3799 Duhui Road, Shanghai, Shanghai, 201108
  • Place, Tropical Storm Water Park
    ‪11 min drive‬
  • Place, Shanghai Jiao Tong University
    ‪11 min drive‬
  • Place, Jinjiang Action Park
    ‪12 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room with Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the city.

Deluxe Room with Twin Beds

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Room with King Size Bed

A spacious bedroom with a large bed, a television, and a balcony with a city view.

Business Room with King Size Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Room with Twin Beds

A hotel room with a bed, bedside tables, a desk, a lamp, a painting, and a mirror.

Business Room with Twin Beds

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room (2 Single bed combine to 1 bed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room (2 Single bed combine to 1 bed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Chateau Star River Hotel Shanghai

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and indoor tennis courts are onsite.
Chateau Star River Hotel Shanghai offers 253 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 24-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include indoor tennis courts, an indoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Chateau Star River Hotel Shanghai, you'll be close to Shanghai Jiao Tong University. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine with garden views at Always Cantonese, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body treatments, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes 4 indoor tennis courts, a gym, and a steam room
  • 8 minutes by car from Shanghai Jiao Tong University and 14 minutes from Shanghai Stadium
Chateau Star River Hotel Shanghai offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 20236 square feet (1880 square meters) and includes a conference center. A fitness center, a steam room, and spa services are also featured at the luxury Chateau Star River Hotel Shanghai.

This Mediterranean Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Always Cantonese - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
E-Cafe - Overlooking the garden, this buffet restaurant specializes in Fusion cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E-Cafe

Things to do

  • 4 indoor tennis courts
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference centre (20,236 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2010
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 380.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chateau Star River Minhang Shanghai Hotel
Chateau Star River Minhang
Chateau Star River Hotel
Chateau Star River Shanghai
Chateau Star River
Chateau Star River Minhang Shanghai
Chateau Star River Shanghai
Chateau Star River Hotel Shanghai Hotel
Chateau Star River Hotel Shanghai Shanghai
Chateau Star River Hotel Shanghai Hotel Shanghai

Chateau Star River Hotel Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Yi Chen

Liked: Cleanliness, staff & service, amenities
員工很好態度友善 服務親切 房間乾淨
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities
Hotel a 5 stelle molto bello, camere enormi, letti comodissimi, accappatoi, bagno con doccia e vasca . Grandissima piscina coperta riscaldata, per chi come noi , va in periodi non estivi, ricordatevi di portarvi la cuffia, altrimenti la dovete comprare sul posto. La colazione incredibile, c’è di tutto e di più, anche per gli occidentali.Il personale sempre disponibile e gentile. Prezzo incredibile per la qualità.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Shigeru

Liked: Cleanliness, amenities, property conditions & facilities
質問に丁寧に対応していただけた
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

andre

Liked: Staff & service, room comfort
Sehr pompöses Hotel, aber etwas in die Jahre gekommen. Der Pool war nicht zugänglich and das Bad braucht mal jemanden der sich um die Silikonfugen kümmert.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

CHIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最舒服的住宿

太棒了，這家酒店真的太棒了
Stayed 1 night in Jun 2019
Verified review

8/10 Good

くま

Liked: Cleanliness, staff & service, property conditions & facilities
掃除はもうちょっと丁寧にお願い致します。
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一晩だけの宿泊ですが、立派なホテルで、夜も静で良く寝られました。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic hotel that is very reasonably priced. It looks to be part of a larger development at the site that combines the hotel with high end condos. There is a good restaurant onsite, but be warned that it is literally miles away from anything. I stayed here because of a business client about 5 miles to the south, and didn't want to deal with the 1 hour commute from downtown/central Shanghai, but once my work was done I relocated to central Shanghai to be near the Bund and other interesting places.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，很新，住起來很舒服。CP值很高。飯店的人都很熱心，服務也很好。下次去閔行區還是會住星河灣。
Stayed 6 nights in Oct 2018
Verified review

10/10 Excellent

Hyunjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

럭셔리한 호텔

전반적으로 우수함
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Adesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and nice hotel staff

It was amazing. Hotel staff was very friendly and very helpful. Arrange taxi as well. Nearby supermarket available and shopping mall.
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Hyunjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

럭셔리한 느낌의 호텔임

호텔이 전반적으로 고급스럽고, 방도 넓으며 주변이 조용해서 좋았음.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

HAO-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦👍

不錯 值得推薦的酒店 樓下就是商場、超市 還有三條地鐵線 非常方便
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Elan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

3 hours waiting in Lobby to checkin

Hi I had to spend 3 hours in Lobby in order to check in , due to booking on line was not clear Elan
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

SZE HO HORACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一開始 check in 就找到我的入住記錄，說 hotels.com 沒有發給他們。 但當值經理看見我手上文件是提前3個多星期預訂，他就很好的幫我打了幾個電話，花了十多分鐘就能安排入住。 酒店內部環境真不錯，很舒適。 附近只有1所很早關門的便利店，和3間餐廳。交通也不太便利。
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Yu Cheng

Disliked: Cleanliness
房內清潔不好，有蚊子，櫃子門側飾條斷掉垂下來，稍不注意可能被劃傷，裝潢很高級花俏但盡是歲月的痕跡
Stayed 1 night in May 2017
Verified review

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stay 1 night but excluded breakfast at the room rate..which unexpected
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but limited location

Business trip for the area. Quite middle of nowhere, so taking taxi to get anywhere was a must. Also arranging of the taxi wasn't very convenient. Staff english so-so. Good things was that the hotel was awasome looking inside. Rooms were one of the largest ones I have ever been, with great view on outdoor swimming pool. Tried also indoor swimming pool which was massive.
Verified review

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Gorgeous, but HOT

I travel often. This hotel is decadent. Possibly the most glorious and nuvo-artistic ever. However, the room climate control was stuck on heat. The room was 85 degrees. The A/C wouldn't turn on. Even with the heat off, the room was still 85 degrees. Hotel management told me to open the balcony doors, which I did. The room cooled off, but the Shanghai traffic noise was considerable and does not stop (not even at 3AM). My associate's room had exactly the same problem. While the bed was super comfortable, sleep was difficult because the choice was - hot or loud. The staff's English was limited, but this is China.
Verified review

8/10 Good

Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
网络有点慢，地方太偏，其他都蛮好。看似不错，：但是使用起来一般
Verified review

6/10 Okay

Lei

Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Oleksandr

Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Bum Jong

Stayed 1 night in Oct 2024
Verified review

4/10 Poor

士權

Disliked: Cleanliness
Stayed 4 nights in Sep 2019
Verified review

4/10 Poor

Matthieu

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019