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Chateau Star River Pudong Shanghai

5.0 star property

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Photo gallery for Chateau Star River Pudong Shanghai

Terrace/patio
View from room
Lobby
View from property
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125
  • Place, Pudong Library
    โ€ช1 min walkโ€ฌ
  • Place, Renren Art Sculpture Museum
    โ€ช5 min walkโ€ฌ
  • Place, Shanghai Disneylandยฉ
    โ€ช34 min driveโ€ฌ
  • Airport, Shanghai (PVG-Pudong Intl.)
    โ€ช51 min driveโ€ฌ

Room options

View all photos for Deluxe King Room with City View

Deluxe King Room with City View

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View

Deluxe Twin Room with City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe City-view Queen Room

A hotel room with a large bed, a sofa, a TV, and a city view.

Deluxe City-view Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe City-view Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down duvets, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 2
  • Free Wi-Fi

Chateau King Room with Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is โ‚ฌ77
includes taxes & fees
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About this property

Chateau Star River Pudong Shanghai

Along with a restaurant, this hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and coffee/tea in a common area.
Chateau Star River Pudong Shanghai offers 261 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau Star River Pudong Shanghai, you'll be close to The Bund. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at E cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • 8 minutes by car from The Bund and 11 minutes from Nanjing Road Shopping District
Chateau Star River Pudong Shanghai offers its guests a health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

8 meeting rooms and limo/town car service are available. The luxury Chateau Star River Pudong Shanghai also features a terrace, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Health club
  • Hot tub
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 20 2026 to December 31 2027 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 552.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Chateau Star River Pudong Shanghai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 149 reviews
Rating 8 - Good. 40 out of 149 reviews
Rating 6 - Okay. 21 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 5 out of 149 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, thank you for a great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ahmmad Reshad

Liked: Cleanliness, staff & service, amenities
Amazing place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kamanasish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the center of Pudong area and the hotel staff were absolutely amazing.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The outside pool was closed unfortunately! BUT lovely indoor pool was fabulous!!!! King Room was great and wonderful comfy bed Metro a good 20 min walk away Will stay again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Duncan

Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Tina

Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

kee meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Maarten

Liked: Staff & service, room comfort

Full on chateau

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. Iโ€™ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hรฉ, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldnโ€™t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

IORI

Liked: Amenities, property conditions & facilities
็ดฐใ‹ใ„ใจใ“ใ‚ใซๆฑšใ‚ŒใŒใ‚ใฃใŸ
Stayed 2 nights in Jan 2026
Verified

8/10 Good

takeshi

Liked: Cleanliness
ใ‚ทใƒฃใƒฏใƒผใŒๅผฑใ„ ไป˜ๅฑžใฎใƒœใƒ‡ใ‚ฃใ‚ฝใƒผใƒ—ใŒ่‰ฏใใชใ‹ใฃใŸ
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities
Nรฅr man bor pรฅ et 5-stjernet hotel forventer man ikke at skulle betale for at kรธbe en svรธmmemaske for at fรฅ lov at bruge poolen. Et 5-stjernet hotel bรธr ligeledes have barista kaffe eller som minimum en bedre variant med cappuccino og cafรฉ latte. Dรธren ud til balkonen bรธr ikke vรฆre aflรฅst.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yueun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊นจ๋—ํ•˜๊ณ  ํ˜ธํ…” ์ง์›๋ถ„๋“ค๋„ ์นœ์ ˆํ•ด์š” ์ „์ฒ ์—ญํ•˜๊ณ ๋„ ๋ฉ€์ง€ ์•Š๊ณ  ํ˜ธํ…” ์กฐ์‹๋„ ๋ง›์žˆ์–ด์š”
Stayed 4 nights in May 2025
Verified

10/10 Excellent

YASUTAKA

Liked: Cleanliness, property conditions & facilities, room comfort

ไธŠๆตทๆ—…่กŒ

7ๅท็ทšใ‹ใ‚‰ๅพ’ๆญฉใง่กŒใ‘ใฆใ€้พ้™ฝ่ทฏใซใ‚‚่ฟ‘ใ‹ใฃใŸใฎใงใ€ไพฟๅˆฉใ ใฃใŸใ€‚ๆœ้ฃŸใŒใจใฆใ‚‚็พŽๅ‘ณใ—ใใฆๆœ€้ซ˜ใงใ—ใŸใ€‚
Stayed 2 nights in May 2025
Verified

10/10 Excellent

miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aivan mahtava hotelli hyvรคllรค paikalla metroasema 500 m pรครคssรค
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ƒํ•ด์˜ ๊ฐ€์„ฑ๋น„ ์ข‹์€ ํ˜ธํ…”

์ƒํ•ด์˜ ๊ฐ€์„ฑ๋น„ ์ข‹์€ ํ˜ธํ…” ์ง€ํ•˜์ฒ  7ํ˜ธ์„ ๊นŒ์ง€ ๋„๋ณด๋กœ ์ด๋™ ๊ฐ€๋Šฅ
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Dans un style un peu rรฉtro, lโ€™hรดtel est exceptionnel, avec un service vraiment haut de gamme. Je nโ€™ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Trรจs bon rapport qualitรฉ prix.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

younghoon

Disliked: Staff & service

์นœ๊ตฌ์ง‘ ๊ฒŒ์ŠคํŠธ ํ•˜์šฐ์Šค

๊ฐœ๋ฐœํšŒ์‚ฌ์—์„œ ๊ณ ๊ธ‰ ๋นŒ๋ผ๋ฅผ ์ง€์œผ๋ฉด์„œ ํ˜ธํ…”์„ ์˜†์— ์ง€์–ด ์ˆ˜์ต์„ฑ์„ ๋†’์ธ ๊ฒƒ์œผ๋กœ ๋ณด์ž„, ์‚ฌ์ง„์—์„œ ๋ณด์ด๋Š” ๋ฌผ์€ ํ’€์ด ์•„๋‹ˆ๊ณ  ๊ทธ๋ƒฅ ์กฐ๊ฒฝ์— ์ผ๋ถ€์ด๋ฉฐ ์‹ฌ์ง€์–ด ๋ฐ–์œผ๋กœ ๋‚˜๊ฐ€๋Š” ๊ฒƒ๋„ ํ—ˆ์šฉ๋˜์ง€ ์•Š์Œ. ์นœ๊ตฌ์ง‘ ๊ฒŒ์ŠคํŠธํ•˜์šฐ์Šค์— ํ•˜๋ฃจ ๋ฌต์€ ๋Š๋‚Œ. ์™ธ๊ตญ์ธ ์ˆ™๋ฐ•์ด ๋งŽ์ง€ ์•Š์•„ ํ—ˆ๋‘ฅ์ง€๋‘ฅ ํ•˜๋Š๋ผ ์ฒดํฌ์ธ์— 30์—ฌ๋ถ„ ์†Œ์š”๋จ.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

...

๊ฐ์‹ค-์ข‹์Œ. ์œ„์น˜-so so. ํ•˜์ง€๋งŒ ์กฐ์šฉ. ๋ฃธ์„œ๋น„์Šค์Œ์‹-๋‚˜์จ. ๋‚ด์ธ์ƒ ์ตœ์•…์˜ ๋‚˜์ง€๊ณ ๋žญ์„ ๋ง›๋ด„.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Stayed 1 night in Sep 2019
Verified

8/10 Good

SY

Liked: Amenities, property conditions & facilities
Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

ํ™”๋ คํ•œ ์‹œ์„ค, ์•„์‰ฌ์šด ์„œ๋น„์Šค

์‹œ์„ค์€ ๋งค์šฐ ํ›Œ๋ฅญํ•ฉ๋‹ˆ๋‹ค๋งŒ ์ง์›๋“ค์ด ์˜์–ด๊ฐ€ ๋ถ€์กฑํ•˜๊ณ  ์ฒญ๊ฒฐ์ƒํƒœ๊ฐ€ ์•ฝ๊ฐ„์€ ๋ถˆ๋งŒ์กฑ์Šค๋Ÿฌ์› ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋‚˜ ์ „๋ฐ˜์ ์œผ๋กœ๋Š” ๋งŒ์กฑ์Šค๋Ÿฌ์› ์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์•„์ฃผ ๊นจ๋—ํ•˜๊ณ  ์ง์›์˜ ์นœ์ฒ ๋„๊ฐ€ ์•„์ฃผ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๊ตํ†ต๋ฐ ๋‹ค๋ฅธ ์„œ๋น„์Šค๋Š” ์•„์ฃผ ์ข‹์•˜์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Sep 2019