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Crowne Plaza Shanghai Hongqiao by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Shanghai Hongqiao by IHG

Premium Room, 1 King Bed, Club lounge access
Exterior
Exterior
1 bedroom, minibar, in-room safe, individually decorated
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 1-3, Lane 630 Shenchang Road, Minhang District, Shanghai, 201107
  • Place, Hongqiao Tiandi
    ‪13 min walk‬
  • Place, National Exhibition and Convention Center
    ‪3 min drive‬
  • Place, People's Square
    ‪24 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪71 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • City view
  • 107 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

  • City view
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Crowne Plaza Shanghai Hongqiao by IHG

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Crowne Plaza Shanghai Hongqiao by IHG offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate sitting areas. 50-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
With your stay at Crowne Plaza Shanghai Hongqiao by IHG, you'll be connected to the convention center and within walking distance of Hongqiao Tiandi. Free WiFi in public areas, free self parking, and free airport drop-off service are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy Chinese cuisine while dining at 彩丰楼
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 6 minutes by car from National Exhibition and Convention Center and 13 minutes from Zhongshan Park
  • Free airport drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 4 meeting rooms, and coworking spaces.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shanghai Hongqiao by IHG. A shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
虹桥 - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
雅逸 - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 6:30 AM to 6:30 PM at scheduled times
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 彩丰楼
  • 虹桥
  • 雅逸

Things to do

  • Art gallery
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,840 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Hongqiao by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Shanghai
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Shanghai
Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao by IHG Hotel
Crowne Plaza Shanghai Hongqiao an IHG Hotel
Crowne Plaza Shanghai Hongqiao by IHG Shanghai
Crowne Plaza Shanghai Hongqiao by IHG Hotel Shanghai

Crowne Plaza Shanghai Hongqiao by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 0 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ella was super helpful to my parents, they had a great experience for their stay. Thank you Ella!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yijing

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly, Mr. Bai at the front desk helped us a lot.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yijing

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Mr. Bai at the front desk helped a lot.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and huge rooms
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ka Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Walking distance from shopping malls
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marek

Liked: Staff & service, amenities, property conditions & facilities
Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-).
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel close to Hongqiao Railway/Airport

Breakfast and the Bistro were both excellent for choice and quality. The room was modern and comfortable on a corner with windows and a view on 2 sides which was lovely. We left a phone in the Taxi and the Hotel found the Taxi and had the phone delivered to us at the airport which was beyond expectation. Easy walk to Hongqiao Rail.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gabriel Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At this price range should have room service

In general the hotel is very good BUT, there is no room service at all. The western food restaurant ants in the hotel opens at 5:30pm.The Breakfast buffet is excellent.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Walking distance to the railway station.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Only minus. I have paid business lounge acces, but it was closed... they could at lest offer a bottle of wine...
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Federico

Liked: Cleanliness, amenities, property conditions & facilities
Everything was OK. People at the Hotel are not so well informed and not so in English, considering it is an international brand Hotel.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Jake

Liked: Staff & service, property conditions & facilities
Got a free upgrade to the suite. So naturally this is a 5 star review.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

JongOok

Liked: Cleanliness, staff & service, property conditions & facilities
Thanka for your inuiry
Stayed 1 night in Apr 2025
Verified

8/10 Good

Chulinthorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, smell smoke inroom, air condition worst
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK
Stayed 2 nights in May 2023
Verified

2/10 Terrible

chuang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel? No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

MINSOO

Liked: Cleanliness, staff & service, amenities
호텔이 정말 깨끗하고 잘 관리되어 있습니다. 직원들도 친근하고 최고의 수준으로 서비스하고 있습니다. 특히 인턴 직원도 배우려는 자세가 뛰어납니다. (Tony 칭찬드립니다)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, amenities
O café da manhã estava ótimo, com muitas opções tanto ocidentais quanto orientais
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colazione con ampia scelta e cibo di qualità cucinato al momento Camera ampia e molto pulita
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel OK , à 10 min à pied de la gare. Chambre spacieuse et propre, bien équipée Grande salle de bain Lit immense Petit déjeuner sympathique. Rien à dire
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗な施設で、接客もとても丁寧でした。また上海を訪れることがあればこのホテルを利用したいです。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適，人员服務好，只是房間隔音稍遜，外面杂音房間會聽到
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

YOHEI

Stayed 1 night in Mar 2026