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Crowne Plaza Hotel Shanghai by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

2 restaurants; breakfast, lunch and dinner served
Exterior
Indoor pool
Down duvets, minibar, in-room safe, desk
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Place, Former French Concession
    ‪6 min walk‬
  • Place, Xujiahui Shopping District
    ‪13 min walk‬
  • Place, Metro City
    ‪14 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Work Life)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Work Life)

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds (Technology)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Hotel Shanghai by IHG

2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Crowne Plaza Hotel Shanghai by IHG offers 465 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
During your stay at Crowne Plaza Hotel Shanghai by IHG, you'll be within walking distance of Xujiahui Shopping District. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at 悦庭华府 Yue Palace
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Xujiahui Shopping District and a few minutes from Jing'an Temple
As a guest of Crowne Plaza Hotel Shanghai by IHG, you'll find an indoor pool, a health club, a hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 18084 square feet (1680 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Hotel Shanghai by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Crowne Plaza Hotel Shanghai by IHG was completed in May 2023.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
悦庭华府 Yue Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
美食阁 Star Walk - Onsite delicatessen. Open daily.
星缘全日餐厅 Circles Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
查理酒吧 Charlie's Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CNY 160 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 悦庭华府 Yue Palace
  • 星缘全日餐厅 Circles Café
  • 查理酒吧 Charlie's Bar
  • 美食阁 Star Walk

Things to do

  • Books
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 26 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1991
  • Renovated entire property - May 2023
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Self parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 263 reviews
Rating 8 - Good. 98 out of 263 reviews
Rating 6 - Okay. 39 out of 263 reviews
Rating 4 - Poor. 13 out of 263 reviews
Rating 2 - Terrible. 2 out of 263 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Li Qun

Liked: Cleanliness
Disliked: Amenities
Very Friendly House Keeping Staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in and check out. Just how I like it!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Weisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Xuesen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024
Verified

8/10 Good

acacia

Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

fang

Great location, great service
Stayed 1 night in Oct 2023
Verified

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023
Verified

8/10 Good

XIMENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023
Verified

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very nice! The room was spacious, fully stocked with supplies,and the employees were kind. It's recommended.
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

YATMING

Liked: Cleanliness, staff & service
It is a hotel just good for short stay if one does not have need for quality dining. The breakfast offers a good variety but nothing particularly tempting.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, room comfort
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Leyi

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 15 nights in Sep 2025
Verified

4/10 Poor

Emmie

Disliked: Cleanliness, property conditions & facilities
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

LEYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenity needs some upgrades
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Henrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Oct 2024