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Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Enjoy a meal in a stylish restaurant with a central island, seating areas, and large windows offering a view of the outdoors.
Experience the grandeur of our lobby, featuring a high ceiling, patterned tile floor, and elegant seating areas.
Experience the grand entrance of Crowne Plaza Shanghai Nanjing Road, featuring a large sign, decorative panels and a modern canopy.
Experience the grandeur of this opulent space, featuring a stunning staircase, a majestic bull statue, and a show-stopping chandelier.
Relax in comfort with a large bed, wall-mounted TV, and a small table for work or reading.

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym

Explore the area

Map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • People's Square
    ‪6 min walk‬
  • The Bund
    ‪2 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

Suite, 1 Bedroom (Worklife)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

Premium Room, 2 Single Beds (Worklife)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

Premium Room, 1 King Bed (Worklife)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and a meeting room.
Crowne Plaza Shanghai Nanjing Road by IHG offers 390 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of Crowne Plaza Shanghai Nanjing Road by IHG's great location. During your stay, you're just a quick walk from Nanjing Road Shopping District. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nanjing Road Shopping District and 7 minutes by foot from People's Square
Crowne Plaza Shanghai Nanjing Road by IHG offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Shanghai Nanjing Road by IHG. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Comely - This restaurant serves breakfast, lunch, and dinner.
Regent Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Comely
  • Regent Chinese Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Nanjing Road by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 286.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 35 inches (90 centimeters) and taller for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 412 reviews
Rating 8 - Good. 107 out of 412 reviews
Rating 6 - Okay. 33 out of 412 reviews
Rating 4 - Poor. 10 out of 412 reviews
Rating 2 - Terrible. 11 out of 412 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Amenities
Great hotel in a fantastic location. Right in the middle of all the shops with plenty of places to eat. Close to subways and connections to airports so easy to get around. You can walk to the bund in around 15-20 minutes. The staff are very helpful and speak excellent English. Would definitely stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk, doorman, and housekeeper are all very welcoming and friendly. It was true 5 star service for our stay.
Stayed 12 nights in Dec 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first property staying in China so I have nothing to compare it with. The hotel is adjacent to the Conrad and behind the property is a very large shopping area. There’s a lot of road construction so lots of traffic. The hotel is older so don’t expect the jacuzzi tubs in your Jr suite to work. All of the rooms have broken tubs and replacement parts are no longer available. The breakfast is very good but missing Smoked Salmon, bagels, cream cheese, red onion. The staff is friendly and the gym is good. It takes a while for the hot water to reach the faucets and the valves are backwards which takes getting used to. Is it because it China or bad plumbing? I would stay there again but I like to try out different hotels
Stayed 3 nights in Apr 2025

10/10 Excellent

Loo Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bobby

Stayed 4 nights in Apr 2025

10/10 Excellent

Chng Woei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near train station, shopping street and the bund. Clean room. 2nd time staying at this hotel when in Shanghai.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nhan

Stayed 4 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want you to know that all their service staff are ready to help and assist. The outstanding service staff are Isaac, Gabriel, Mary Zhu, and countless others. THE HOTEL ENVIRONMENT HAS A VERY CHARMING AMBIANCE. I HIGHLY RECOMMEND THIS HOTEL, AND I WILL BE BACK TO STAY THERE AGAIN IF I GO TO SHANGHAI.
Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph, Van Alstyne

Stayed 5 nights in Dec 2024

8/10 Good

JackNgee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Stayed 5 nights in Mar 2025

10/10 Excellent

Alok

Stayed 2 nights in Mar 2025

4/10 Poor

Oi Shuen

Stayed 4 nights in Mar 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a way to end our trip

We loved Shanghai. Our first leg we stayed near the bund and this time we thought we’d stay near Nanjing road. Firstly. Staff here are amazing, they were so great with the kids and really helped with when we arrived slightly before check in. Gave us an amazing room with a great view of the Shanghai skyline. Was an older style hotel, but so clean and comfortable. One of the best of the trip. The location is awesome. If you wanted to you can walk to to the bund, there’s thousands and I mean it, options to est around the hotel and realistically we had two kids (5 & 2) and walked everywhere from here. Everything felt like it was 30-45 away walking and it was very convenient. Our next trip to Shanghai (which we are considering going again next year) we will definitely be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy, Vancouver

The hotel is very well-located, on one end of the Nanjing Pedestrian Street.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ang Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Kashish

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the Jain Vegetarian food arranged
Stayed 3 nights in Mar 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping right around the corner
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 4 nights in Mar 2025

10/10 Excellent

Richard, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Great location, enjoyed the stay. Good breakfast.
Stayed 5 nights in Mar 2025

6/10 Okay

Gulzar Alam

Business traveller
Liked: Cleanliness, staff & service

Property with no comfort for Business Traveller st

I won't rate this as a five start hotel. Windows are not douboe glazed fir which there was noise coming from busy street. Moreover, air conditioning does not work below 26 degrees, I couldn't sleep first night and was advised to switch off A/C and run a standing fan for air circulation. Finally, I moved out one day earlier but they have refused to cancel the last night and asked for CNY 1000 for early departure. I am unable to accept this property as CRIWN PLAZA chain from my experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 4 nights in Feb 2025