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Crowne Plaza Shanghai Xiayang Lake by IHG

4.5 star property

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Photo gallery for Crowne Plaza Shanghai Xiayang Lake by IHG

Lobby
Exterior
Suite, 1 Bedroom, Accessible, Club lounge access (Living Area)
Fitness facility
Minibar, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No 303 Qingzhou Road Qingpu Town, Shanghai, Shanghai, 2001700
  • Place, Shanghai Outlets
    ‪13 min drive‬
  • Place, Fangsheng Bridge
    ‪13 min drive‬
  • Place, Shanghai Yintao Golf Club
    ‪17 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • City view
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access (Living Area)

Suite, 1 Bedroom, Accessible, Club lounge access (Living Area)

Suite, 1 Bedroom, Accessible, Club lounge access (Living Area)

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room, 2 Single Beds, Accessible, Club lounge access

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds, Accessible, Club lounge access

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • City view
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Club lounge access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Accessible, Club lounge access (Living Areas)

Minibar, in-room safe, desk, soundproofing

Suite, 2 Bedrooms, Accessible, Club lounge access (Living Areas)

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (Living Area Kid Theme)

Junior Suite, 1 King Bed (Living Area Kid Theme)

Junior Suite, 1 King Bed (Living Area Kid Theme)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access (Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Club lounge access (Lake View)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Single Beds, Accessible, Club lounge access (Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds, Accessible, Club lounge access (Lake View)

  • Lake view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Similar properties

Exterior
Hyatt Place Shanghai New Hongqiao
Qingpu District
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 63 reviews
The price is €46
includes taxes & fees
14 Jun - 15 Jun
Hyatt Place Shanghai New Hongqiao

About this property

Crowne Plaza Shanghai Xiayang Lake by IHG

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and an outdoor tennis court are onsite.
Crowne Plaza Shanghai Xiayang Lake by IHG offers 315 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials.
During your stay at Crowne Plaza Shanghai Xiayang Lake by IHG, you'll be close to Sheshan Observatory. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a playground
  • 8 minutes by car from Shanghai Outlets and 9 minutes from Bailian Outlet Plaza
Crowne Plaza Shanghai Xiayang Lake by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Shanghai Xiayang Lake by IHG. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM and 10 AM.
YUE 303 - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6 AM to 10 AM for a fee: CNY 128 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • YUE 303

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 16,146 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Xiayang Lake by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Shanghai Xiayang Lake
Crowne Plaza Shanghai Xiayang Lake Hotel
Crowne Plaza Shanghai Xiayang Lake Hotel Qingpu
Crowne Plaza Shanghai Xiayang Lake Qingpu
Crowne Plaza Xiayang Lake
Xiayang
Crowne Plaza Xiayang Lake Hotel
Crowne Plaza Shanghai Xiayang Lake
Crowne Plaza Shanghai Xiayang Lake by IHG Hotel
Crowne Plaza Shanghai Xiayang Lake an IHG Hotel
Crowne Plaza Shanghai Xiayang Lake by IHG Shanghai
Crowne Plaza Shanghai Xiayang Lake by IHG Hotel Shanghai

Crowne Plaza Shanghai Xiayang Lake by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 49 reviews
Rating 8 - Good. 18 out of 49 reviews
Rating 6 - Okay. 9 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Keith Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was attentive, welcoming and approachable. Translation apps were helpful....everyone always took the time and made an effort to figure out what we were asking.
Stayed 12 nights in Sep 2025
Verified

4/10 Poor

Pei

Liked: Staff & service, amenities
We needed to make a last minute reservation and saw while reserving the room on Hotels.com that if we needed to cancel for any reason that we would be charged for the first night. The hotel and hotels.com wouldn’t uphold this policy and we needed to pay for whole stay. Very disappointed in both hotel and hotels.com the hole
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Shin

Disliked: Cleanliness, amenities, property conditions & facilities
3泊しました。初回、バスシンクにお湯をためようとしたら、前の宿泊者の長い髪の毛が7，8本バスシンク内に落ちていました。第2夜からはバスシンクも清掃しているように思いました。朝食バイキングにも使用されるカジュアルレストランですが、朝食時は料理も豊富で味もまぁまぁなんですが、夜に行くと料理も4，5種類しかなく、アルコール類も前近代的なメニューです。それなのに表示価格はホテル価格です。
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂套房，打開對方有公園，去走走還不錯
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
国庆入住人比较多，前台服务还是很耐心的。最后入住的湖景房，很开心。
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Good location

Overall it is a nice place with convenient access to major transportations. The hotel is quite old in particular with in unit bathroom sink drainage that I need to pull out the knob to let water flow down. This is something needs to be looked into. Breakfast buffet is fine. We stayed for just one night just for next day activity planned in the area and location is good, with free parking included.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

JOE

What is going on?a VUP crown plaza branch?

Empty in the mini bar. Strange smell on the carpet throughout the hotel. Seems never changed them since my last stay. Offered complimentary drink as per club policy but when I tried to redeem it,the floor one restaurant seemed never prepared for that, (without any ready clean cup) except carbonates cans to offer.the female responsibility at the restaurant entry desk stopped to me really rude when I tried to grab a chair to sit down, they wouldn't even treated a beggar like that.very sad.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Auto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and location.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really like the quiet and clean room. there are some restaurants beside the hotel
Stayed 1 night in May 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic locations and there is a plaza nearby. Breakfast is good with many selections. Near lake where you can jog in the morning.
Stayed 6 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is located at next to beautiful lake, has beutiful garden and good facility. They take care of the hotel facility too.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

SungHyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean room

Clean room and good service.
Stayed 7 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Functional, clean and quiet business hotel but buffet food is always warm or cold. They just can't get it right. Food selection not always good for Westerners
Stayed 2 nights in May 2018
Verified

6/10 Okay

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A kind Japanese speaking front office staff

Most of hotel staff did not understand English at all. Concierge also did not understand English. A great help was provided from a staff, Lisa who speaks very good Japanese. Greatly appreciated for her help in my delivery parcel to China factory. There are many other Japanese guests at the hotel. She is providing great cpncenience to them, too.
Stayed 3 nights in Apr 2018
Verified

8/10 Good

Rita

Liked: Property conditions & facilities, room comfort

not bad

The restaurant is great，all staffs is friendly.
Stayed 8 nights in Jan 2018
Verified

8/10 Good

Hans Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay without any complications

In all over the hotel, their staff and all around was nice. Just the air conditioning system doesn't control the temperature, so it can happen it gets really cold over night. The gym requires an overhaul as the room is too sall and the equipment too less and old.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

One night

When they get a bar it will be better for business travels.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern hotel with good restaurants

Clean and modern hotel with good restaurants and shopping nearby.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Western Hotel, good location for our needs.

Everything at the hotel was nice. Good food, petting zoo was fun to watch. Water pressure for shower was poor, and valve to go between hand-held and fixed shower did not function.
Verified

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel except Club lounge just so so, few people and no service
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel with very friendly staff.

I have stayed at this hotel multiple times and currently scheduled for another stay for 2 weeks. The manager and all staff that I have communicated with were very professional and very friendly. It is quite and relaxing with shopping area close by. I look forward to staying here each time I return to China.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Location is the only disadvantage. Too far from the city and the once popular neighbourhood has fallen out of favour with locals of Qingpu. In China, this means dilapidated buildings and shops.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room service order 食物，有很多都說沒有…整體OK
Verified

6/10 Okay

Ah Lun Allan

Liked: Cleanliness, property conditions & facilities
While most things are fine, the air conditioning being a centralized air conditioning is just unacceptable that you can't choose your own temperature.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice business hotel. good service. Attentive staff