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Grand Soluxe Zhongyou Hotel Shanghai

4.5 star property

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Photo gallery for Grand Soluxe Zhongyou Hotel Shanghai

Lobby
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
Interior entrance
View from room
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
969 Dongfang Road, Pudong, Shanghai, Shanghai, 200122
  • Place, Shanghai Pudong Expo
    ‪4 min drive‬
  • Place, Century Park
    ‪5 min drive‬
  • Place, Shanghai Science and Technology Museum
    ‪9 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Selection)

Superior Room (Selection)

Superior Room (Selection)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite

View from room

Business Suite

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Family Friendly Suite

Minibar, in-room safe, desk, laptop workspace

Luxury Family Friendly Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Deluxe Family Friendly Room

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe Family Friendly Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Grand Soluxe Zhongyou Hotel Shanghai

This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Soluxe Zhongyou Hotel Shanghai offers 318 accommodations with minibars and safes. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandarin has 10 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the overall property condition at Grand Soluxe Zhongyou Hotel Shanghai. During your stay, you'll be connected to the convention center, and within walking distance of Oriental Art Center. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages or body treatments at Mandarin
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Shanghai Tower and 7 minutes from The Bund
Grand Soluxe Zhongyou Hotel Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury Grand Soluxe Zhongyou Hotel Shanghai. Self parking is free.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Cafe Rose - This restaurant serves breakfast, lunch, and dinner.
Harmony Chinese - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 168 to 168 for adults and CNY 168 to 168 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Rose
  • Danke Japanese
  • Harmony Chinese
  • Lobby Bar
  • Luna Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body treatments
  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Soluxe Zhongyou Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 to 168 for adults, and CNY 168 to 168 for children
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Soluxe Zhongyou
Grand Soluxe Zhongyou Hotel
Grand Soluxe Zhongyou Hotel Shanghai
Grand Soluxe Zhongyou Shanghai
Shanghai Grand Soluxe Zhongyou Hotel
Zhongyou
Zhongyou Hotel
Grand Soluxe Zhongyou Shanghai
Grand Soluxe Zhongyou Hotel Shanghai Hotel
Grand Soluxe Zhongyou Hotel Shanghai Shanghai
Grand Soluxe Zhongyou Hotel Shanghai Hotel Shanghai

Grand Soluxe Zhongyou Hotel Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 236 reviews
Rating 8 - Good. 132 out of 236 reviews
Rating 6 - Okay. 29 out of 236 reviews
Rating 4 - Poor. 8 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

OTAKI

立地はいいと思います。
Stayed 4 nights in Sep 2024
Verified

8/10 Good

TARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新し目で綺麗な設備ではありました。 アメニティについてもきちんと用意して頂けました。 改善をお願いしたい点は、最初に特段説明なく クレジットカードをフロントで出すよう言われ、1500元課金されたことです。 最終日に、責任あるかたから英語で、保証金として一旦受け取り、今日返すと言われてやっと分かりましたが、 初めてきたところで不安だったので、一言説明があれば印象が良くなったのにな、と思います。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

지내기 편합니다.

10분만 걸어나가면 큰 쇼핑몰이 있어서 지내기 좋았습니다.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

HAJIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

毎回利用しています

上海出張時にはいつも利用しています。旧日系ホテルと言うこともありウォシュレットやバスタブがついています。 朝食も中華以外にも和や洋風な料理もあり品数も多いです。 地下鉄6号、4号の浦電路駅から数分の距離のため、渋滞の多い上海市内移動もスケジュールを組みやすいと思います。
Stayed 1 night in Dec 2019
Verified

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
バスタブからシャワーのお湯がこぼれ床が濡れてしまう。
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

フロントスタッフの対応が悪い。

チェックインの際に支払を済ませ領収書を要求したが、 「チェックアウトの時に渡します。」 と言われ領収書をもらえなかった。 チェックアウトの時に領収書をくださいと要求したが、 「聞いていない。我々は20時以降仕事してるので。」 との回答。 チェックインの時に領収書に書く会社情報も渡したが、 それも「無い」と言われた。 スタッフの引き継ぎができてないし、全く社員教育ができていません。 二度とこのホテルは利用しません。
Stayed 1 night in Dec 2019
Verified

8/10 Good

若袁

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルは清潔感もあり、朝食も美味しいです。上海では、よく泊まります。直ぐ近くに地下鉄の駅もあり便利です。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上海だけかもしれませんが、 １）使い捨ての歯ブラシ ２）使い捨ての櫛 の提供が今回ありませんでした。 　フロントに言えばもらえそうではありましたが、面倒くさくて コンビニで旅行用の歯ブラシを購入しました。 エクスペディアの注意事項に記載お願いします。 他の設備としては、昔からウオッシュレットが完備されており、ウオッシュレット必須な私には、大変心強いです。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Yuuji

Liked: Cleanliness, staff & service, room comfort

なかなか快適でした。

部屋： ビジネスでの滞在には充分な広さ。デスクもあり、仕事もできます。毎日新しくペットボトルの水(ミネラルウォーターでした)が補充され、助かりました。 バスタブがあり日本人には嬉しい。ですが、水漏れをしているらしく、じわじわと水位が下がっていました。要修理だと思います。 スタッフ： 皆さん笑顔で一所懸命に接客されているのは好感がもてました。ただ、英語がまともに通じないので、こちらの要望を伝えるのが大変でした。英語圏の方は苦労しそうです。 周辺： 地下鉄の駅が近い。近くにコンビニ(セブンイレブン、ローソン、ファメリーマート)や、日本料理の店も。 治安も悪くはない。 全体： 全体的に特に問題なく過ごせました。
Stayed 11 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
コンセントプラグが緩く充電できない箇所がありました。 それ以外は特にありません
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
朝食のメニュー数が、少ない
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nihonjin ni totemoyoi woshuret ga aru
Stayed 1 night in Oct 2019
Verified

6/10 Okay

たつ

Disliked: Staff & service
両替も満足に出来ない。 団体宿泊客がいたのでフロントは手が回っていない。 シャワーの出方は最低。 歯ブラシ、クシ、その他　アメニティグッズ　置かなくなりました。
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Location close to subway and shops. Can't use swimming pool without a cap. Front desk staff not helpful when room wasn't satisfactory. Also a problem with Expedia advertising a room not suitable for 4 people
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible, I called them after my stay because they forgot canceling my deposit, but as of today no return deposit.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Hippo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所が便利で、夜も安心の地域なので、浦東側で用がある時は、最近はここに泊まる事が多いです。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay everything went smooth only issue was language barrier...so clean and modern first class service
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

salvatore

Liked: Property conditions & facilities
Disliked: Staff & service
bellissima struttura, però le camere vengono rifatte in modo approssimativo e soprattutto i letti non vengono cambiate le lenzuola
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上海ではいつも使ってます

上海に行く時はいつも使ってます。同じクラスの中でも安いですし、室内も掃除が行き届いていていつも綺麗、日本人向けにウォシュレットもあります。フロントや掃除のおばちゃんも親切です。新しく施行されたゴミ条例で歯ブラシなど使い捨てのアメニティがありませんでしたが、フロントに電話したらすぐに持って来てくれました。徹底ぶりに少し驚きましたが、改めて考えると、当たり前と思ってる自分の感覚が麻痺してるのかもしれませんね。次はマイ歯ブラシ持って行くことにします！
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

工作累了一天，休息的好地方

酒店職員態度親切，早餐食材豐富新鮮。
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出張でもプライベートでも利用しています。近所に大型モールが開業して食事、買い物にとても便利です。地下鉄入り口のローカルスーパーも朝7:30から開いていて使えます 。ホテルは少し古くなっていますが、中国ではまだ少ないウォシュレットがあるのがよいです。部屋もきれいで掃除もきちんとされています。
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

受付の態度が悪いです。
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

HONEYG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前台相當親切,房間也很乾淨整潔！非常推薦
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in 시작 시간인 오후 2시보다도 2시간 정도 빠른 12시경에 도착하였는데도 early Check-in이 가능해서 좋았으며, 무료로 Deluxe Room으로 업그레이드 해 주셔서, 2박 3일 동안 지내는데 전혀 불편이 없었습니다. 객실내 무선 WIFI도 매우 빨라서, 동영상 시청하는 데에도 전혀 끊김이 없었습니다. 위치도 지하철 6호선 Pudian Road역 바로 앞이라서, 지하철을 이용하여 상하이 여러 곳을 이동하는데 매우 편리하였습니다. 그리고 호텔 주변에 편의점과 식당도 많아서 좋았습니다. 특히 지하철 6호선과 4호선을 연결하는 지하 통로에는 다양한 맛집이 있어서, 골라먹는 즐거움이 있었습니다. 다만, SPA 설비를 사용할 수 없는 점은 매우 아쉬웠으며, 조식 부페 메뉴가 좀 더 다양해졌으면 좋겠습니다. 전반적으로 호텔 시설, 위치 및 가격에 만족하였으며, 다음 출장때에도 다시 방문할 의향이 있습니다.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay at this hotel. This was 2nd visit to China and enjoyed very much.
Stayed 1 night in Jun 2019