HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A children's pool, a steam room, and spa services are also featured at the luxury HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Smoking is allowed in designated areas at this 5-star Shanghai hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel offers 169 air-conditioned accommodations with iPod docking stations and espresso makers. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
12 Hengshan – On-site restaurant.
Tops and Terrace – This restaurant specialises in Fusion cuisine.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
Children aged under 15 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
