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Hilton Shanghai City Center

5.0 star property

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Photo gallery for Hilton Shanghai City Center

Presidential Suite, 1 King Bed | View from room
Property video
Exterior
Breakfast, lunch and dinner served
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Place, Former French Concession
    ‪8 min walk‬
  • Place, Jing'an Temple
    ‪2 min drive‬
  • Place, Shanghai Exhibition Center
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪63 min drive‬

Room options

View all photos for Guest Room, King

Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Deluxe Room, King

View from room

Executive Deluxe Room, King

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

  • City view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 280 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room, Twin

Premium bedding, down duvets, Select Comfort beds, minibar

Guest Room, Twin

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

View from room

Deluxe Room, 2 Single Beds

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 2 Single Beds

  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Nikko Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Grand Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Crystal Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hilton Shanghai City Center

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, conference space, and concierge services.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
During your stay at Hilton Shanghai City Center, you'll be within walking distance of Jing'an Temple. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Italian cuisine while dining at Osteria Twelve 16意大利餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Jing'an Temple and 5 minutes from Nanjing Road Shopping District
  • Airport shuttle service available for a fee
As a guest of Hilton Shanghai City Center, you'll find 2 hot tubs, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. Business amenities include 7 meeting rooms and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 4553 square feet (423 square meters) and includes conference space. The luxury Hilton Shanghai City Center also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hilton Shanghai City Center was completed in July 2024.

This Art Deco Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Osteria Twelve 16意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 228 to 228 per person
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 to 228 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Shanghai City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Hilton Shanghai City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 141 reviews
Rating 8 - Good. 21 out of 141 reviews
Rating 6 - Okay. 12 out of 141 reviews
Rating 4 - Poor. 4 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
Location, transportation, room and lobby hall design and decoration, services and in house restaurants all are very nice! Enjoyed our stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, great customer service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

YIU WAI

Liked: Cleanliness, staff & service, amenities
Excellent in every way
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

FLORENCE JOYCE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chi yuen

Liked: Cleanliness, staff & service, amenities
Modern and good service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Johannes Lap-Funn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well designed & modern rooms with lots of storage space.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

man kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place for quick business trip

good location with quality breakfast, and good price. will come back again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tzu Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and location
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Bei Qing

Liked: Cleanliness, staff & service
Great !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience, will book for next time as well.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yanzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Cui

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Cui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024
Verified

8/10 Good

xiaoming

Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Carolina

Liked: Property conditions & facilities
Very good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.
Stayed 7 nights in Oct 2025