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Hilton Shanghai City Center

5.0 star property

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Photo gallery for Hilton Shanghai City Center

Exterior
Property preview
Deluxe Room, 2 Single Beds
Reception hall
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Free WiFi
  • Room service
  • 24/7 front desk

Explore the area

View in a map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050
  • Former French Concession
    ‪11 min walk‬
  • Jing'an Temple
    ‪18 min walk‬
  • Nanjing Road Shopping District
    ‪4 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪11 min drive‬

Room options

View all photos for Guest Room, King

1 bedroom, premium bedding, down duvets, Select Comfort beds

Guest Room, King

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, King

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Deluxe Room, King

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

Suite, 1 King Bed (Ambassador Suite)

  • 198 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 110 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 280 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Twin

1 bedroom, premium bedding, down duvets, Select Comfort beds

Guest Room, Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Grand Hyatt Shanghai

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,008 reviews
The price is €123
includes taxes & fees
28 Sept - 29 Sept
Grand Hyatt Shanghai

About this property

Hilton Shanghai City Center

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Hilton Shanghai City Center offers 381 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
During your stay at Hilton Shanghai City Center, you'll be within walking distance of Jing'an Temple. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Italian cuisine while dining at Osteria Twelve 16意大利餐厅
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Jing'an Temple and 5 minutes from Nanjing Road Shopping District
  • Airport shuttle service available for a fee
Hilton Shanghai City Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include 7 meeting rooms and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 4553 square feet (423 square meters) and includes conference space. The luxury Hilton Shanghai City Center also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hilton Shanghai City Center was completed in July 2024.

This Art Deco Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Osteria Twelve 16意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 228 to 228 per person
  • A restaurant

Restaurants on site

  • Osteria Twelve 16意大利餐厅

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,553 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 0 to 228 for children
  • Airport shuttle fee: CNY 550 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Shanghai City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Reviews

Hilton Shanghai City Center Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 63 reviews
Rating 8 - Good. 11 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

8/10 Good

Cui

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Stayed 6 nights in Jun 2025

8/10 Good

Yijun

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 6 nights in May 2025

10/10 Excellent

Johannes Lap-Funn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well designed & modern rooms with lots of storage space.
Stayed 3 nights in May 2025

6/10 Okay

caroline

Stayed 3 nights in Jun 2025

10/10 Excellent

Janelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Stayed 4 nights in May 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 6 nights in Apr 2025

10/10 Excellent

Thien

Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Stayed 5 nights in Mar 2025

10/10 Excellent

wen liang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. I recommend you good direct being Hitels.com have slashed their rewards program to nothing!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel at a great price. I found my go too hotel in Shanghai.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to French concession area
Stayed 3 nights in Nov 2024

10/10 Excellent

Cui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

xiaoming

Business traveller
Liked: Amenities, property conditions & facilities
Nice and clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

HUICHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Huey Kuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jun 2025

10/10 Excellent

Tzu Chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and location
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足

全般的には満足しているが、夜中の隣の会話の声(声が大きすぎるが)が筒抜けであったのと､たまたま私のチェックイン担当がのろかった(私のチェックインの間に別のフロントスタッフは2人済ませていた)ぐらいで部屋の設備､快適さ、ジムや朝食レストランは文句なし。
Stayed 2 nights in May 2025