Hyatt House Shanghai Hongqiao CBD

3.5 star property

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Photo gallery for Hyatt House Shanghai Hongqiao CBD

Indoor pool
Premium bedding, down duvets, in-room safe, individually decorated
49-inch LED TV with cable channels, TV
Lobby
Daily self-service breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9 Shenhong Road, Hongqiao CBD, Shanghai, Shanghai, 201106
  • Place, Hongqiao Tiandi
    ‪13 min walk‬
  • Place, National Exhibition and Convention Center
    ‪3 min drive‬
  • Place, The Bund
    ‪27 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪71 min drive‬

Room options

King Studio (with kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King Suite (with kitchen)

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Specialty King Suite (with kitchen)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds (Den)

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 King Bed with Kitchen (HONGQIAO)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hyatt House Shanghai Hongqiao CBD

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt House Shanghai Hongqiao CBD offers 126 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
With your stay at Hyatt House Shanghai Hongqiao CBD, you'll be connected to the convention center and within walking distance of Hongqiao Tiandi. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-serve breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from National Exhibition and Convention Center and 6 minutes from Hongqiao Tiandi
Hyatt House Shanghai Hongqiao CBD offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Hyatt House Shanghai Hongqiao CBD. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
Hyatt House Shanghai Hongqiao CBD has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 126 for adults and CNY 68 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchenette
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [嘉轩]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 126 for adults and CNY 68 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 嘉轩
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt House Shanghai Hongqiao CBD Aparthotel
Hyatt House CBD Aparthotel
Hyatt House CBD
Hyatt House Shanghai Hongqiao CBD Hotel
Hyatt House Shanghai Hongqiao CBD Shanghai
Hyatt House Shanghai Hongqiao CBD Hotel Shanghai

Hyatt House Shanghai Hongqiao CBD Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 166 reviews
Rating 8 - Good. 49 out of 166 reviews
Rating 6 - Okay. 8 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 4 out of 166 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shiqiang

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good service. Good breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Service was top notch. Location was icing on cake. They have good breakfast and vegeterian options. Lot of shopping and restaurants around.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025
Verified

8/10 Good

Yin

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Good location to the high-speed train station and airport
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is exceptionally large and clean!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 minutes walk from train station. Great room, mall and many restaurants close by. Highly recommendable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Svend Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Meng Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk bilingual, very helpful staff, housekeeping was excellent
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Staff is very friendly and helpful.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Yi Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, efficient and lovely stay at Hyatt house. Super convenient as there is a large mall with many dining options nearby. Would definitely come back again!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

The room is very clean. The breakfast is excellent with so many choices. The location is super convenient, only 10 minutes walk to train station. Highly recommended!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Manshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and had a great time. The hotel is beautiful and modern. The stuff is friendly and very helpful. Breakfast is excellent! Walking distance to the railway station. Will definitely stay again next time! Thank you.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mahir

Liked: Cleanliness, staff & service, property conditions & facilities
Always good to be back here. Very convenient staff is friendly and helpful close by to the NECC and restaurants.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to railway station. Spacious, modern and clean. Breakfast buffet with varieties. Friendly staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

kim

Liked: Staff & service, property conditions & facilities
Everything was great experience
Stayed 5 nights in Jun 2023
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice luxury hotel for an affordable price. I just wish they had more vegetarian options at breakfast. Other than that, excellent.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Teruki

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is near some mall. it was easy to go to restaurants ans buy something there. it was spacious room.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Sang mog

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of all are good,
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very pleasant stay.

Room was really beautiful, like in the pictures, breakfast is really nice. unfortunately the pool was closed in the second half. with a very short notice (on the day it closed) so i didnt have the chance to visit it. Dinner could be brought to the same level as breakfast and it could be made easier to buy the groceries for foreigners (without chinese tel.nr.) that was kind of tricky. other than that it was perfect
Stayed 13 nights in Apr 2025
Verified

8/10 Good

Mansoo

Liked: Cleanliness, property conditions & facilities
Facility is good and breafast is not good.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

KOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 not bad

Room is very big and clean. walking distance to a mall with many eateries. the staffs of hotel are helpful and polite. Breakfast is perfect. The only con is the room turned blackout suddenly for two times during my stay, the explaination is blackedout if sensor detect motionless of guest in the room. Quite speechless to hear this.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

SUKJIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low service level than money paid.

Location is next to airport. But there are no shuttle service not loke others.. Also there are fungus around shower booth. Not very friendly.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Subpar

I have stayed in other Hyatt properties before but this was just sub-par experience. The trash wasn’t taken out during the whole stay in the hotel. There was a kitchen but no utensils (you need to call them for utensils to use). It was just an underwhelming stay unfortunately. No combs, no toothbrushes (they handed me 2 toothbrushes at the check-in). I can understand the Eco-friendly aspect as many hotels are doing it but it was just unexpected and they should have send a prior notice to carry utilities like some of the other hotels do.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Kyunghoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 만족해요
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très spacieuse et parfaitement équipée, hôtel situé à proximité immédiate du centre de congrès et de l’aéroport pour les vols domestiques. Petit déjeuner très copieux et bon.
Stayed 2 nights in Mar 2026