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Jing An Shangri-La, Shanghai

Property class: 5 and above

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Photo gallery for Jing An Shangri-La, Shanghai

Indoor pool
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Exterior
Interior
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing, Shanghai, Shanghai, 200040
  • Place, Jing'an Temple
    ‪4 min walk‬
  • Place, Former French Concession
    ‪10 min walk‬
  • Place, Shanghai Exhibition Center
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon Club Grand Premier Room 1 King

Horizon Club Grand Premier Room 1 King

Horizon Club Grand Premier Room 1 King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Horizon Club Grand)

Premier Room, 2 Single Beds (Horizon Club Grand)

Premier Room, 2 Single Beds (Horizon Club Grand)

  • City view
  • 62 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

Premier Room, 2 Single Beds

  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • City view
  • 117 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Jing An Shangri-La, Shanghai

Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Jing An Shangri-La, Shanghai offers 508 accommodations with safes and complimentary newspapers. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Chi has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Jing An Shangri-La, Shanghai. During your stay, you'll be connected to a shopping center, and just a quick walk from West Nanjing Road. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine at Summer Palace, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments, or body scrubs at Chi
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Jing'an Temple and 7 minutes by foot from Jiuguang Department Store
  • Train station pick-up and train station drop-off shuttle service available for a fee
Jing An Shangri-La, Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 4467 square feet (415 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury Jing An Shangri-La, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Summer Palace - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Cafe Liang - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tsuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The 1515 West - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (CNY 120 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 278 to 278 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Liang
  • Lobby Lounge
  • Summer Palace
  • The 1515 West
  • Tsuru

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,467 square foot of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jing An Shangri-La, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 278 to 278 per person
  • Self parking fee: CNY 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Jing An Shangri-La, Shanghai offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jing Shangri-La
Jing Shangri-La Hotel
Jing Shangri-La Hotel Shanghai West
Jing Shangri-La West Shanghai
Jing Shangri-La West Shanghai Hotel
Jing An Shangri La West Shanghai
Jing An Shangri West Shanghai
Jing An Shangri La, Shanghai
Jing An Shangri La West Shanghai
Jing An Shangri-La, Shanghai Hotel
Jing An Shangri-La, Shanghai Shanghai
Jing An Shangri-La, Shanghai Hotel Shanghai

Jing An Shangri-La, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 445 reviews
Rating 8 - Good. 93 out of 445 reviews
Rating 6 - Okay. 18 out of 445 reviews
Rating 4 - Poor. 7 out of 445 reviews
Rating 2 - Terrible. 13 out of 445 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ze

Stayed 7 nights in Jan 2026

10/10 Excellent

Mei ling, Singapore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room - immaculately cleaned every day the moment we left the room. Great views of the city. Absolutely would come back!
Stayed 7 nights in Dec 2025

6/10 Okay

Ying

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is a little old.
Stayed 2 nights in Jan 2026

10/10 Excellent

Qingyun

Stayed 5 nights in Dec 2025

10/10 Excellent

Yunzhu

Stayed 4 nights in Dec 2025

10/10 Excellent

Jared

Stayed 3 nights in Dec 2025

10/10 Excellent

XUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, amenities
Great location, connected to a mall
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities
Great modern hotel with high floors and spacious rooms. All rooms have a great view as there are no other towers close by. Hotel is also connected to a mall and is only 5 minutes walk from the exhibition center, very convinient.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel with Fantastic Service!
Stayed 7 nights in Nov 2025

10/10 Excellent

dominic

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely stay at a very nice hotel. Staff were super helpful (to be expected at a luxury 5 star) byt they were nice too. Breakfast was super, seemed tonhave something for all nationalities
Stayed 3 nights in Nov 2025

10/10 Excellent

Wanwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to walk around for first time visitor
Stayed 6 nights in Nov 2025

10/10 Excellent

Ying Hua, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we chose to upgrade to the Horizon club executive room. The executive room is situated at the top floor with a breathtaking view of Shanghai city. The breakfast in the lobby was very busy and food did not get replenished quickly enough due to the high volume of guests, unfortunately this resulted in dry cakes, pastries and dumplings. However the manager Cassie demonstrated professional hospitality when resolving our issue with the disappointing breakfast. The club service was minimal to non-existent on the first few days of our stay. (We made our drinks ourselves from the bar, staff were inattentive and relatively unprofessional) We raised this issue to Serena (evening duty manager), She promptly let the team know and the next day the service did improve significantly. We appreciated the efficiency of responding and resolving guests concerns, food and decorations were beautifully presented for the coming festive season. After the issues resolved, we enjoyed a fantastic stay with spectacular views from the club and our room. The afternoon tea was particularly impressive all pieces were delicious, highly recommend. The Shangri-la Jing’an Shanghai is certainly a great stay for corporate or leisure.
Stayed 4 nights in Nov 2025

10/10 Excellent

Won How

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

chiaju

Stayed 1 night in Oct 2025

10/10 Excellent

Majdi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding FIVE star all the way
Stayed 5 nights in Oct 2025

6/10 Okay

Lyu

Stayed 1 night in Oct 2025

10/10 Excellent

HEO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Sep 2025

8/10 Good

Paul Xiaopei, Boerne

Stayed 4 nights in Sep 2025

6/10 Okay

Zhi

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jen Chih

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Second time staying here. Excellent hotel. This is one of the best sleeps I get at a hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很方便很喜欢 下次还住
Stayed 4 nights in Aug 2025

10/10 Excellent

IL HI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay.

Stayed 2 nights in Aug 2025