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Hengshan Garden Hotel

4.5 star property

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Photo gallery for Hengshan Garden Hotel

Interior entrance
Executive Deluxe Room | Bathroom
Executive Deluxe Room
4 restaurants; breakfast, lunch and dinner served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
516 Hengshan Road, Shanghai, Shanghai, 200030
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Xujiahui Shopping District
    ‪7 min walk‬
  • Place, Hengshan Road
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Business Room

Minibar, in-room safe, desk, blackout curtains

Executive Business Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Executive Deluxe Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hengshan Garden Hotel

4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hengshan Garden Hotel offers 320 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor tennis courts and 4 indoor tennis courts are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
With your stay at Hengshan Garden Hotel, you're connected to a shopping center and just a quick walk from Shanghai Songqingling Former Residence. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 7 outdoor tennis courts, a gym, and a steam room
  • Steps from Shanghai Songqingling Former Residence and a 3-minute drive from Jing'an Temple
Hengshan Garden Hotel offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 29084 square feet (2702 square meters) and includes conference space. An outdoor pool, a hot tub, and a fitness center are also featured at the luxury Hengshan Garden Hotel. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
California Cafe - This buffet restaurant serves breakfast, lunch, and dinner.
Fragrance - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bacchus Grill Rom - This fine-dining restaurant serves dinner only. Open daily.
Regal Patisserie - This restaurant serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bacchus Grill Rom
  • California Cafe
  • Fragrance
  • Regal Patisserie

Things to do

  • 4 indoor tennis courts
  • 7 outdoor tennis courts
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 29,084 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • In-room massages

Accessibility

  • Lift

More

  • 22 floors
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 380.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Regal Asia
Regal East Asia
Regal East Asia Hotel
Regal International East Asia
Regal International East Asia Hotel
Regal International East Asia Hotel Shanghai
Regal International East Asia Shanghai
Regal International East Hotel
Regal International Hotel
Hotel Regal International East Asia
Juss Hengshan Hotel
Hengshan Garden Hotel Hotel
Hengshan Garden Hotel Shanghai

Hengshan Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 495 reviews
Rating 8 - Good. 209 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chiulling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation and excellent staff service
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean
Stayed 3 nights in Apr 2025
Verified

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for five nights

Nice hotel, good location, quiet environment, good concierge service, and beautiful gardens ❤️
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Faramarz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to everywhere. Very nice hotel too.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Yaochiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people with very friendly service!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We were most impressed by the art deco decor of this hotel, its well-kept garden, and politeness and helpfulness of its staff. The housekeeping was perfect!
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, l like this hotel a lot.

Like this hotel. Very good location. The room is clean and comfortable. Staff are nice. Very good breakfast
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay in such a friendly and beautiful hotel in this popular area. Every staff was well trained. It is a hidden gem, for sure.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay in one of the most beautiful and walkable areas of Shanghai. Although the rooms and facilities are a bit dated, they are well kept. Staff were very attentive and responded to my requests promptly and professionally. I will certainly stay here again for my next visit!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Nigel

Liked: Staff & service
Good quality at a fair price
Stayed 3 nights in Jul 2023
Verified

8/10 Good

JIWOOK

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Honghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 15 days and everything was great except there were reading paving in progress which led to a little inconvenience to the underground parking. Other that that, the location and the streets around the hotel are second to none. The back yard garden is definitely the best and rare to find among other 5 star hotels. There is a pond around the outdoor roofed resting place, surrounded with meticulously maintained plants and flowers. It is definitely the best part to enjoy your morning coffee or beers at night. The swimming pool was not open which didn't bother me. Overall I will choose to stay here again on my next trip.
Stayed 15 nights in Sep 2023
Verified

6/10 Okay

F

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Terrible reception services

I was disappointed with my stay at Hengshan Garden Hotel. After I checked in, I found out the pool was not in use at all. A staff member told me that the pool was going through renovation and it would stay closed for another two months! There is no information about the pool closure on their website or on Hotels.com. This is cheating!! I booked the hotel for the pool! When I checked in at the reception, I clearly stated that there would be two guests. But I was told they could only give me one breakfast! the reason was that my partner hadn't arrived yet! My friend need to register with them before getting his breakfast. I couldn't get the logic of this. My first night was terrible. One light in my room couldn't be switched off. Although one engineer tried to help, but couldn't fix it! I didn't sleep well. The next day, I asked to swap a room. After waiting for hours, I did get one. But, the new room was a downgrade from my original booking. Surprisingly, there was no apology or sorry whatsoever from the hotel! Guest's sleep obviously doesn't matter at all. I was appalled by the attitude of the reception and the quality of their services. I guess they just don't know how to smile and how to say the word of "sorry" ! During my stay I did find the cleaners are very friendly and helpful. The location of the hotel is also quite good. It's quiet at night. However, the general stay was not that great.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hidetoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが良く､サービスも充実で､また利用したい。
Stayed 3 nights in Dec 2024
Verified

8/10 Good

neing fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

YI-TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔人員很有禮貌，態度很好。但早餐服務人員常常無心觀察客人要不要繼續用餐，就收拾餐桌，告知服務人員還沒用餐完畢，重新擺回乾淨餐具的態度也很差勁。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura buona in un ottima posizione
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value. Calm. French concession. Excellent gym

It has super nicely maintained guy and swimming pool. Nice tennis court too. Worth trying those. In a very calm residential area in the french concession you wont have a hotel in that good value. Will surely come back.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
价格低，环境好！
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 굳 벗 리틀빗 올드

좋습니다. 깔끔. 다만 시설이 좀 후졌습니다. old해요.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Jing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 13 nights in Jan 2020
Verified

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to stay in two different rooms, but one room was a little more outdated than the other. Overall, I had a really pleasant stay.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Nice hotel in a central location with swimming pool and gym, very friendly staff.
Stayed 2 nights in Dec 2019