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Kingtown Hotel Hongqiao

4.0 star property

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Photo gallery for Kingtown Hotel Hongqiao

Free toiletries, hair dryer, slippers, towels
Breakfast served
Lobby lounge
Exterior
Minibar, in-room safe, desk, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.1111 Tianshan Road, Shanghai, Shanghai, 200051
  • Place, Xianxia Road
    ‪7 min walk‬
  • Place, Paramount
    ‪19 min walk‬
  • Place, Zhongshan Park
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪66 min drive‬

Room options

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includes taxes & fees
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About this property

Kingtown Hotel Hongqiao

This smoke-free hotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Kingtown Hotel Hongqiao offers 145 accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Shanghai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Kingtown Hotel Hongqiao, you're just a quick walk from Xianxia Road. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Jing'an Temple and 8 minutes from The Bund
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kingtown Hotel Hongqiao. Limited free parking is available on a first-come, first-served basis.

This 4-star Shanghai hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Yong Ting Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 68 per person
  • A restaurant

Restaurants on site

  • Yong Ting Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 24 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kingtown Hongqiao

Kingtown Hongqiao Shanghai

Kingtown Hotel Hongqiao

Kingtown Hotel Hongqiao Shanghai

Kingtown Hotel Hongqiao Hotel

Kingtown Hotel Hongqiao Shanghai

Kingtown Hotel Hongqiao Hotel Shanghai

Kingtown Hotel Hongqiao Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 380 reviews
Rating 8 - Good. 198 out of 380 reviews
Rating 6 - Okay. 128 out of 380 reviews
Rating 4 - Poor. 18 out of 380 reviews
Rating 2 - Terrible. 11 out of 380 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for what I wanted. Close access to the train system
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite large, well equipped room. Very nice and helpful staff. Fantastic location just around the corner from the metro station and great shopping mall. Easy travel to all interesting locations.
Stayed 21 nights in Nov 2019

8/10 Good

Marcus

Liked: Staff & service

Shanghai Kingtown Hongqiao

Check in was easy. This is a Chinese hotel so kind of hard to find. Entrance is in back, not on the street. Relatively close to the Metro station, McDonald's, KFC and a few other places to eat. Also a Family Mart on the corner. Wi-Fi is spotty and slow. Breakfast was just OK. Not a lot of food out even at 6:45 but probably better later. Even in December the room was too warm for me, no A/C but the windows open and I just left them open all the time. Check out also easy.
Stayed 6 nights in Nov 2018

8/10 Good

Henry

Stayed 3 nights in Oct 2018

6/10 Okay

CHOON HIN

Disliked: Property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, room comfort

Shanghai

This hotel I in the process of remodeling. I would stay here again. It is close to the Metro and shopping and dining.
Stayed 5 nights in Nov 2017

6/10 Okay

SAI TSANG

Liked: Staff & service

Close to subway station

Hotel entrance not very obvious. But close to subway station and shopping mall.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

The hotel said the room type we booked was not available and made us pay 200RMB for an upgrade. The wifi didn't work, the towels were soiled, and the bed frame was stained with dried s*men. Someone had spammed our room with flyers advertising "special services." This hotel is definitely not family friendly. Hotel management was extremely arrogant and didn't address our complaints.

8/10 Good

Ming, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above average hotel

It was a pretty good stay. We liked the location. It's very close to the Subway Line 2. It was a little hard to find the hotel entrance door when you get out from the subway station. All and all it's a good hotel.

8/10 Good

Liang, Sydney

Liked: Cleanliness, staff & service

Easy to shopping

very close to big shopping mall,easy for catch public transport.

8/10 Good

Tang, Hong kong

Liked: Cleanliness, property conditions & facilities, room comfort

A nice hotel

It is a nice hotel which near the mtr station, but it is difficult to find the main enterance! Eveything is good in the hotel, only the wifi sevice can have a room for improvement!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MOTEL not a Hotel

This is not a hotel. it is a motel. the lobby is smaller than my family room. the beds re harder than a rock. They squeak like as you are sleeping on a plywood board. The room was cold no heat. no one spoke English. I think most of the motels in USA have better rooms and service.

8/10 Good

Verified traveller

Liked: Cleanliness

6/10 Okay

Steve, California

Good location/price, does not cater to foreigners

This hotel is not far from Hongqiao airport and reasonably priced. However, this hotel does not primarily cater to foreigners so do not expect them to speak much English. Parts of this hotel seem recently renovated and parts seem old and poorly maintained. For instance, the bathroom seemed renovated and the breakfast area was well managed. The hallways had a smokey smell and the bed was not too comfortable. It was very close to the subway No. 2 line and had decent internet.

6/10 Okay

Leong, Kuala Lumpur

Just for a night stay

If you just want to have a place to stay it is consider good but 1 bad thing is do not have cabinet inside the room to hang cloth.

6/10 Okay

SANJAY, NEW DELHI

Disliked: Staff & service, property conditions & facilities, room comfort

broken hotel some rooms are good / others broken

A WELL LOCATED HOTEL/ MOST OF THE STAFF CANT SPEAK ENGLISH / SOME ROOMS ARE GOOD / MANY ARE WITH BROKEN BED / BROKEN CURTAINS/ VERY HARD BAD WE CHANGED OUR ROOM TWICE BUT FOR THE PRICE AND NEARNESS TO MART/ CAN BE CONSIDERED THE INFORMATION ABOUT KITCHENETTE ON WEBSITE IS WRONG. THEY DO HAVE KITCHENETTE/ BUT STAFF SAYS ONLY FOR PEOPLE WHO STAY FOR 1 MONTH TO GET UTENSILS/ WE SPENT 2 DAYS AIR CONDITIONING IN 1 ROOM WAS NOT WORKING/ WE SPENT THE NIGHT SWEATING

8/10 Good

Ben, Beijing

Liked: Room comfort

Lovely big room

Good things: large comfortable room, nice sofa, clean and quiet hotel, good location near the subway, very good value for money. Bad things: fridge and kitchen not stocked, kettle and tea but no mugs or spoons, VERY noisy bed when it was rocking (ahem), a towel had a hole in it.

8/10 Good

Bug, Hong Kong

Liked: Cleanliness, room comfort

Standard 4 star hotel

Stars tell it all. Except hotel reception can not provide neighborhood information.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience and comfort

This highrise hotel located about 1-2 blockes from Line 2 in Shanghai was very convenient for our short stay in Shanghai. Line 2 allowed us access to both the downtown Bund area plus the airports (especially the Hongqaio airport) and the railroad terminal. There was also shopping and access to restaurants in the area. Even though we weren't in the downtown we still enjoyed the view from the window and we enjoyed the less hectic atmosphere of this neighborhood. If you do take the subway to terminal 1 at the Hongqaio airport and have only a one time pass remember to stay on the subway until it reaches the railway station stop. You can then transfer to line 10 to reach the airport.

8/10 Good

Sai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful. Worth Every Penny That You Paid For

At this price, I don't think you can find any other hotels in Shanghai with this quality service. Try it to believe it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Hotel staff are helpful and friendly. Value for money. Neat and clean. Only feedback was to have the choice of 2 single beds in the deluxe room.

6/10 Okay

Catherine, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort

Good Location & Nearby Sub-way

I was on a business trip in Shanghai in mid-Sept and has decided to extend my stay in Kingtown for another two days for the sightseeing with my Shanghai colleagues. Hotel room furniture looks old & tired and vanity top need to renovate seriously to give a better look. e.g. the drawer is not in good shape, giving way when try to open it. There is a kitchen cabinet with no cooking utensils for warming up food. Cooking stove is not in working condition. Sockets near the desk cannot be plug properly and need to connect the extended cable near the TV set to the desk. Overall review - this room no 1705 seriously need to renovate in order to give more comfort and attract more future tourist to stay in this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Kingtown Hotel - Not a 4 star by any stretch

I have never had a more uncomfortable night in a hotel. The bed was nothing more than a box spring. I had to get up and sleep on the love seat to get any comfort. Also, the hotel clearly catered to prostitutes, with condoms in the room. I had asked for non-smoking, but the whole hotel smelled, and it permeated my room. I had booked 2 days. After that first night, I let them keep the other half of my money, and I checked in to the Courtyard Marriott. Don't stay at the Kingtown Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kingtown, Shanghai

This is a remarkably convenient hotel, being one block from a subway station, with sparkling clean and generously sized rooms. The lobby is small and dark which might bother some people. The restaurant also seems dark, but the food was great. The single man traveling in our group kind of enjoyed the business cards left on room doors and late night knocks from business women, even though he didn't take advantage of those apparent offers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

extended stay

The hotel is quite convenient for work, it is a short walk to the number 2 subway line and there are many shops and restaurants in the surrounding neighborhood with good selection and reasonable prices. Also you can go out even as a foreigner and not be assaulted by people wanting to sell you knock-off watches and hand-bags. The hotel is clean, especially by China standards, though the maid staff is attentive, I have stayed there many times and recommend it highly.