Mandarin Oriental Pudong, Shanghai

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
4 restaurants, breakfast, lunch, dinner served; French cuisine
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Place, Oriental Pearl Tower
    ‪9 min walk‬
  • Place, The Bund
    ‪16 min walk‬
  • Place, Shanghai Tower
    ‪16 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Suite

  • Sleeps 2

River View Suite

  • Sleeps 2

Pearl Tower Suite

  • Sleeps 2

Harbour City Suite

  • Sleeps 2

Twin Star Suite

  • Sleeps 2

Mandarin River View Room

  • Sleeps 2

Premier River View Suite

  • Sleeps 2

Club River View Room

  • Sleeps 2

Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed (Mandarin River)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Twin Star)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Tower (Pearl)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, River View

  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Executive River-view Queen Room

  • Sleeps 2

Deluxe River-view Queen Room

  • Sleeps 2

Executive River-view Twin Room

  • Sleeps 2

Deluxe River-view Twin Room

  • Sleeps 2

Harbour City Suite - 2 bedroom

  • Sleeps 4

Executive Suite - 2 bedroom

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Oriental Suite

  • Sleeps 3

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Mandarin River Themed Room King

  • River view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2

Glamping Themed Room · Delightful MOment

  • Sleeps 2

Deluxe City View King Room

  • Sleeps 2

Deluxe Twin Room (City View)

  • Sleeps 2

Mandarin River Themed Room King

  • Sleeps 2

Harbour City Themed Suite King

  • Sleeps 2

Executive Themed Suite King

  • Sleeps 2

Wenhua City-View Room

  • Sleeps 2

Similar properties

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel with 4 restaurants connected to a shopping center in Shanghai
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental Pudong, Shanghai. During your stay, you'll be connected to a shopping center, and just a quick walk from Lujiazui Central Greenland. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Fifty 8 Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, aromatherapy, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 10 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
  • Airport shuttle service available for a fee
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 579 out of 715 reviews
Rating 8 - Good. 98 out of 715 reviews
Rating 6 - Okay. 25 out of 715 reviews
Rating 4 - Poor. 8 out of 715 reviews
Rating 2 - Terrible. 5 out of 715 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very nice and spacious!
Stayed 5 nights in Oct 2025

10/10 Excellent

Chun Khim

Liked: Cleanliness, staff & service, amenities
Extraordinary moment begins right at the hotel driveway when the car door opens. There stood James who greeted us warmly and with the signature MO pride. And he had been around to help us in all ways beyond his duty. During check-in, the staff is kind of cute when she suddenly whispered to me so as not to let my better half hear her. She has noted that this is our anniversary stay! Thanks for the special arrangements. Room service is swift, and those who came are so helpful. The Club lounge people are so enthusiastic and sincere to deliver their services with passion and honour. Although shy, they are so eager to learn. We would like to express our gratitude to DM Vimi for her unreserved help, care, swift arrangement, and generousity. Also, to mention Poly for his attentiveness. Last but not least, we are extremely delighted to have Steven, FOM. Thank you for meeting us at the lobby to wrap up our stay with MO. Your stroke of kindness and friendship brings a final touch of sweetness to the goodbye moment. Truly extraordinary. Absolutely unforgettable. And certainly, MO team has achieved their mission of crafting time that enriches experiences that have transformed the ordinary into exceptional. And making MO's guests into fans of MO. Thank you for everything. Xoxo
Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Alonzo

Travelled with partner
Liked: Amenities
Amazing property very attentive to detail. Staff was amazing friendly very very helpful. All with the smile breakfast was amazing room service was efficient. Food was hot and great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2025

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice and quiet, approx 1/2 mile from the subway which was inconvenient. The hotel offered a shuttle to the subway but it’s one way so lots of walking. Concierge was wonderful, helped us out with everything. We stayed on the 17th floor and it seemed to have some water leak that damaged all the hallway carpet which smelled moldy, that should be repaired. Overall it was a good hotel more like a 4 star, the view of the river made the stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. The facilities, the food, the spa, and the hotel staff in particular are really wonderful. We wouldn’t hesitate to come back.
Stayed 10 nights in Oct 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the Mandarin Oriental Pudong for 3 nights. We originally booked a Club river view room and was upgraded to a suite. The room was a large size, big lounge area, bedroom and good size bathroom. Unfortunately the decor is all rather dated, and the carpet could do with a change. View was very good but the room needs a make over. The breakfast area was great with a good selection and in the end we didnt use the club benefits. The gym was well equipped. I would not stay again as there would be other hotels with better room accommodation.
Stayed 3 nights in Oct 2025

8/10 Good

Shiqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the experience is really good. However i did experience some issues during the stay which was quite slow to solve by the hotel. A lot slower than I expected. The room and other services has been amazing. Would visit again but would hope the team resolves issues a lot faster.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrés

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, confortable, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful trip. The suite was fantastic with great views. A special thanks to Luigi & Joy for all your assistance. We will definitely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 12 nights in Sep 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing the bunds at night from my room window was an excellent view, 45 degrees you can seen the most famous iconic bldgs in front of you
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and superb service! Another Mandarin Oriental living up to the brand’s high standards!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jing, Macquarie Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at the Mandarin Oriental Pudong. The rooms are spacious, the beds are extremely comfortable, and breakfast was excellent with plenty of variety and consistently high quality. Service throughout was outstanding – attentive, professional, and always helpful. Transport was the only real challenge. There’s no metro nearby, and during peak hours many taxi drivers don’t want to cross the river. I found the ferry to be the best option – quick, reliable, and a nice way to get across. Overall, the hotel delivers on luxury and service. If comfort, great food, and top-class hospitality are your priorities, it’s an excellent choice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, will be back

Incredible property. Extraordinary location. Staff will go al the way to help you, always with a smile. Location is amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccable service, luxurious rooms with every possible amenity. Wouldn’t stay anywhere else in Shanghai
Stayed 9 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Edwin, Mayaguez

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful and excellent room Spa super cute
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025