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DoubleTree by Hilton Shanghai Hongqiao

5.0 star property

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Photo gallery for DoubleTree by Hilton Shanghai Hongqiao

Restaurant
Garden
Premium bedding, down duvets, minibar, in-room safe
Lobby
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1118 Gaojing Road, Shanghai, 201702
  • Place, National Exhibition and Convention Center
    ‪5 min drive‬
  • Place, Shanghai Yintao Golf Club
    ‪6 min drive‬
  • Place, Hongqiao Tiandi
    ‪9 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪73 min drive‬

Room options

View all photos for Deluxe King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Garden View King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Garden View King Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite Garden View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite Garden View

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Room

Premium bedding, down duvets, minibar, in-room safe

Accessible Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premium Suite, Garden View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium bedding, down duvets, minibar, in-room safe

Premium Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Garden View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Garden View Twin Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pet Friendly King Room

Premium bedding, down duvets, minibar, in-room safe

Pet Friendly King Room

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Terrace King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Terrace King Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pet Friendly Twin Room

Premium bedding, down duvets, minibar, in-room safe

Pet Friendly Twin Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Terrace Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Terrace Twin Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Hilton Garden Inn Shanghai Hongqiao NECC
Qingpu District
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 252 reviews
The price is €39
includes taxes & fees
17 Jun - 18 Jun
Hilton Garden Inn Shanghai Hongqiao NECC

About this property

DoubleTree by Hilton Shanghai Hongqiao

This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
DoubleTree by Hilton Shanghai Hongqiao offers 186 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at DoubleTree by Hilton Shanghai Hongqiao, you'll be connected to the convention center and close to National Exhibition and Convention Center. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from National Exhibition and Convention Center and 6 minutes from Hongqiao Tiandi
  • Pets welcome for a fee
DoubleTree by Hilton Shanghai Hongqiao offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8073 square feet (750 square meters) and includes a conference center. The luxury DoubleTree by Hilton Shanghai Hongqiao also features multilingual staff, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Shanghai Hongqiao has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,073 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per pet, per day
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Pet fee: CNY 500 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Melia Shanghai Hongqiao (NECC) Hotel Shanghai
Melia Shanghai Hongqiao (NECC) Hotel
Melia Shanghai Hongqiao (NECC) Shanghai
Melia Shanghai Hongqiao
Melia Shanghai Hongqiao Necc
The Senz Hotel SPA
Melia Shanghai Hongqiao (NECC)
DoubleTree by Hilton Shanghai Hongqiao Hotel
DoubleTree by Hilton Shanghai Hongqiao Shanghai
DoubleTree by Hilton Shanghai Hongqiao Hotel Shanghai

DoubleTree by Hilton Shanghai Hongqiao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 103 reviews
Rating 8 - Good. 26 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gabriel Ernst

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean / breakfast ok, but not like an average 5 Star hotel in China / receiption was every ok
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again. Clean and good breakfast and dinner options.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

AGRONITRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and very kind staff. Toilet with water is wonderfull as we use in Turkey.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2025
Verified

8/10 Good

Hamid

Liked: Amenities
Very clean, English speaking employees, good amenities. Near restaurants walkable. Near Shanghai national exhibition center. Rooms are comfortable but on the smaller side.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

The general manager and concierge were most helpful. Al staff were very friendly and most happy to help in making me feel comfortable and welcomed. Hotel is brand new and all fittings were perfect and nice.
Stayed 2 nights in May 2017
Verified

10/10 Excellent

Oscar Rodolfo

Good
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mixed of restaurants within walking distance. Friendly staff. Especially Marilyn Xu who is kind and helpful to us. She is very knowledgeable and have all the answers we consulted. Very impressed.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Kamin

Liked: Cleanliness, amenities
Too dark rooms, no restaurant and bar for the evening, language barrier, many of the staff doesn’t speak english. From a Hilton hotel I expect more The good thing is that this property is near a nice street with many restaurants and coffeeshops. The breakfast buffet is poor comparing with other hotels
Stayed 8 nights in Oct 2024
Verified

2/10 Terrible

Bernardo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I order a taxi To Shanghai AirPort of hongoiao and they explain wrong to taxi, so the taxi tole me to the train Station … so ungry and upset , China it is not easy…. So stupid the support from the hotel
Stayed 1 night in Oct 2024
Verified

4/10 Poor

yuhsun

飯店非常老舊，早餐也不好吃
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría regresar pronto,
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

YOUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나쁘지 않았습니다. 룸서비스가 안됩니다. 위치가 공항과 가까워서 좋아요.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel estremamente elegante, colazione varia e molto ricca con ampia scelta fra cibo cinese e occidentale. Ho avuto il piacere di conoscere il general manager, una persona davvero squisita. La zona commerciale pedonale attigua offre diversi ristoranti di buon livello.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

PJ

Liked: Property conditions & facilities, room comfort

Family trip

The hotel is well designed and stylishly furnished. Our overall experience was great. However, breakfast and other meals were definitely not up to standard and does not love up to expectations. Service in general was amateur and could be improved (no concierge, no assistance with luggage, no valet parking etc). The waking street adjacent to the hotel is a great supplement. Plenty of restaurant options there.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, wonderful experience. I'll definitely come back.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The internet was good. Only a few people spoke english, making it difficult to communicate
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a very nice area. Great fitness room which is really needed when traveling on business.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很開心還有提供巴士去地鐵。 服務專業。 我先生6點去游泳，救生員馬上在旁陪伴。
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Pushpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shanghai Fair

All was good
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

I-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店非常不錯 服務也很好 但是中國的房客素質不佳，晚上十點還吵，游泳池也吵 歐美房客多且安靜
Stayed 18 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
部屋はとても広いです。残念のは防音は良くないです。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Takahashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、きれいでした。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very new hotel in a new area. Very convenient for the NECC where I was attending the China Cycle show. They had a shuttle bus to the show each morning which took 10 minutes (although it was not advertised anywhere). No idea if they offered a return pick up service as that wasn’t advertised at all either. It’s a simple 30 minute walk or 10 minute taxi ride though. Rooms are modern, well decorated and well maintained. The Japanese style electronic toilet was a nice quirky feature. Beds are very comfortable and tv has a couple of good quality English channels including HBO. WiFi is reasonable speed most of the time, but can get slow in the evenings. On site restaurant served the best western breakfast I have ever had in China so that was a nice surprise. There is also a selection of good quality restaurants within 5 minutes walk of the hotel serving lunch or dinner. Some good bars too. The lobby bar in the hotel is ok, but you have to ask at reception to get served. The hotel gym and swimming pool are in a separate building at the rear of the hotel and are again modern and well maintained. Overall a great hotel which I will definitely stay at again whenever I visit the NECC.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel near Hongqiao train station. If you need to stay in the Hongqiao area this is a great choice!
Stayed 1 night in Apr 2019