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Novotel Shanghai Atlantis

4.0 star property

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Photo gallery for Novotel Shanghai Atlantis

Junior Suite-Huangpu River view,High Floor
Superior Twin room-Huangpu River View,High Floor
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
728 Pu Dong Avenue, Shanghai, Shanghai, 200120
  • Place, Huangpu River
    ‪9 min walk‬
  • Place, Oriental Pearl Tower
    ‪2 min drive‬
  • Place, Shanghai Tower
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪47 min drive‬

Room options

View all photos for Junior Suite-Huangpu River view,High Floor

Junior Suite-Huangpu River view,High Floor

Junior Suite-Huangpu River view,High Floor

  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor

  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room-Huangpu River View,Executive Floor

Premium bedding, down duvets, minibar, in-room safe

Superior King Room-Huangpu River View,Executive Floor

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds (Family)

Superior Room, Multiple Beds (Family)

Superior Room, Multiple Beds (Family)

  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard King room-River View,High Floor

Premium bedding, down duvets, minibar, in-room safe

Standard King room-River View,High Floor

  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King room-Huangpu River View,High Floor

Superior King room-Huangpu River View,High Floor

Superior King room-Huangpu River View,High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin room-City View,High Floor

Standard Twin room-City View,High Floor

Standard Twin room-City View,High Floor

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 713 reviews
The price is €100
includes taxes & fees
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About this property

Novotel Shanghai Atlantis

Central hotel with 4 restaurants connected to the convention center in Shanghai
This hotel features 4 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Novotel Shanghai Atlantis offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the overall property condition at Novotel Shanghai Atlantis. During your stay, you'll be connected to the convention center, and within walking distance of Shanghai Tower. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Shanghai Tower and a few minutes from The Bund
Novotel Shanghai Atlantis offers its guests an indoor pool and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Shanghai Atlantis. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shanghai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Gloden Shark - This restaurant serves lunch and dinner.
The Square - This buffet restaurant serves breakfast, lunch, and dinner.
Art 50 - This buffet restaurant specializes in international cuisine and serves brunch and dinner.
Le Gourmet Deli Shop - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 80 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Art 50
  • Gloden Shark
  • Le Gourmet Deli Shop
  • The Square

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 80 per person
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Atlantis Novotel Shanghai
Atlantis Shanghai
Novotel Atlantis
Novotel Atlantis Hotel
Novotel Atlantis Hotel Shanghai
Novotel Atlantis Shanghai
Novotel Shanghai
Novotel Shanghai Atlantis
Shanghai Novotel
Shanghai Novotel Atlantis
Accor Atlantis Shanghai
Novotel Atlantis Shanghai Hotel Shanghai
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Shanghai
Novotel Shanghai Atlantis Hotel Shanghai

Novotel Shanghai Atlantis Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 723 reviews
Rating 8 - Good. 304 out of 723 reviews
Rating 6 - Okay. 77 out of 723 reviews
Rating 4 - Poor. 24 out of 723 reviews
Rating 2 - Terrible. 15 out of 723 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sydel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel overall was modern but rooms could do with modernising. Check in wasn’t a breeze, but location of hotel was very convinient with many stores next door to it, and staff overall were very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Ranjana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning didn’t seem to be working properly. When we went for breakfast, it was already very hot, and we found ourselves sweating.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for large room, breakfast in revolving restaurant, swimming pool free washing machines
Stayed 3 nights in Jul 2025

10/10 Excellent

qinglin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

BONAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located in a charming local neighborhood, just three subway stops away from the central tourist district. The staff is exceptionally professional and welcoming, ensuring a pleasant stay. A standout feature is the restaurant on the 50th floor, which offers a breathtaking 360-degree view of the city. The manager, Mr. Chu, was particularly hospitable and attentive to guests. While the complimentary laundry service is a great perk, be prepared for potential wait times due to high demand. Overall, I highly recommend this hotel for its excellent service, prime location, and outstanding amenities.
View from restaurant
View from restaurant
View from my room
Stayed 2 nights in Jul 2025

2/10 Terrible

Hanbing

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try not to book this one, it doesn't match the room type booked and the service sucks!
Stayed 1 night in Jun 2025

4/10 Poor

Claire

Disliked: Staff & service, property conditions & facilities
The reception staff was unfriendly and when you ask for help is like you are bothering them, they are mostly non English speakers which bothers me as they receive international clients. Their answer to everything is “I don’t know” My room was not being cleaned, the floors were not swept, the sheets were only changed when I was left with one day to leave Andy Chu, the restaurant manager is the only person who made my stay at this hotel bearable, he was kind and always tried his best to find way to make out breakfast pleasant
Stayed 7 nights in Apr 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Stayed 1 night in Mar 2025

10/10 Excellent

YouMei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but very comfortable and affordable for visiting Shanghai
Stayed 1 night in Feb 2025

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel, all needed amenities and close to metro station
Stayed 6 nights in Dec 2024

6/10 Okay

Mingzhe

Stayed 1 night in Jan 2025

10/10 Excellent

KANG LENG

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location, not the best hotel for the price. If you are looking for a hotel with Air Conditioner, this is NOT IT, air doesn't work properly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Yumi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No control over air conditioners, and the room was hot like a sauna. The phone in the room was also broken so we needed to go down to the front desk to ask for help. The staff in the reception could not speak English at all. We asked to lower the temperature of the AC but they came to our room to open the window instead. The room was above the 30th floor and they just opened the window and there was no screen door or anything. We had such a difficult time staying in this hotel. The location was not good either. You need to either take a cab or change trains a couple of times to get to most of the tourist spots. I would recommend not to choose this hotel if you are going to Shanghai for sightseeing, especially for those who does not speak Chinese.

10/10 Excellent

Yauheni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Nice city view.
Stayed 1 night in Sep 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

KAM TOA

Stayed 1 night in Jul 2024

4/10 Poor

Paul

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old. The bathroom was full of mould around the tiles and the silicone in the shower. The floor in the rooms were visibly dirty and required vacuuming. The indoor pool is extremely outdated.The staff were lovely and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeanne

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Stayed 6 nights in May 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Friendly and helpful staff. Hotel is a bit old - needs to upgrade
Stayed 1 night in Apr 2024

2/10 Terrible

Vinay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this trashy hotel

Hotels.com is getting worse by the day. They are recommending hotels which have no standard. I tried phoning this hotel as well as contacting them by mail and could never get through. I then contact hotels.com because I could not travel as I was sick and they could not get through. What a joke
Stayed 1 night in Feb 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Noisy Elevators

It was a great hotel; however, the pool was not open. That was a major disappointment. The administration should do something about the sound produced by the elevator ducts. There is a constant humming sound coming from them. The poor front desk people must deal with that sound all day long. Perhaps a set of extra doors separating the aisle would be enough. The administration of the building should think about their employees, too. The restaurant dinning service was not good for the prices. Service was fine, but should be better.
Stayed 2 nights in Dec 2023

10/10 Excellent

JIng, Ann Arbor

Stayed 1 night in Oct 2023