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Okura Garden Hotel Shanghai

5.0 star property
VIP Access

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Photo gallery for Okura Garden Hotel Shanghai

Exterior
Superior Suite
Exterior
Indoor pool
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
58 Mao Ming Nan Road, Shanghai, Shanghai, 200020
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Huai Hai Road Shopping District
    ‪4 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪4 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Room

Executive Room

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Okura Garden Hotel Shanghai

Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Okura Garden Hotel Shanghai offers 471 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Okura Garden Hotel Shanghai. During your stay, you're just a quick walk from Huai Hai Road Shopping District. Enjoy features like free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, a coffee shop, and a bar/lounge
  • Self-serve breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 4-minute walk from Huai Hai Road Shopping District and 9 minutes by foot from Shanghai International Trade Plaza
As a guest of Okura Garden Hotel Shanghai, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Okura Garden Hotel Shanghai. Limited free parking is available on a first-come, first-served basis.

This Baroque Shanghai hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.
ROSE Coffee Shop - This restaurant serves breakfast, lunch, and dinner.
Chinese Rest. Bai Yu Lan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Japanese Rest. Yamazato - This restaurant serves breakfast, lunch, and dinner. Open daily.
Continental Room - This restaurant serves lunch and dinner. Open daily.
Teppanyaki Rest. Sazanka - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 220 for adults and CNY 110 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chinese Rest. Bai Yu Lan
  • Continental Room
  • Japanese Rest. Yamazato
  • ROSE Coffee Shop
  • Teppanyaki Rest. Sazanka

Things to do

  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 34 floors
  • Banquet hall
  • Baroque architecture
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 2 2026 to April 30 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Okura Garden Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 220 for adults and CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Garden Hotel Shanghai Okura
Hotel Okura Garden Shanghai
Hotel Okura Shanghai
Okura Garden
Okura Garden Hotel
Okura Garden Hotel Shanghai
Okura Garden Shanghai
Shanghai Okura
Shanghai Okura Garden Hotel
Shanghai Okura Hotel
Okura Garden Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel
Okura Garden Hotel Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel Shanghai

Okura Garden Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1005 reviews
Rating 8 - Good. 317 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location; great experience.
Stayed 4 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Services are great .
Stayed 4 nights in Nov 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, good service
Stayed 3 nights in Nov 2025

2/10 Terrible

Anita

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to change rooms 3x in one night due to faulty air conditioning in room 1, terrible stench of cigarette smoke in room 2 (in spite of it being a non-smoking hotel). This property is NOT 5 star - rooms are dated and depressing. The location is reasonable. The staff are mixed and speaking Chinese is an advantage if you want to receive some form of service. Would not return.
Stayed 3 nights in Oct 2025

10/10 Excellent

EBRAHIM

Stayed 2 nights in Nov 2025

10/10 Excellent

Edmond

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is of a historic building, grand with excellent services. Location is convenient and walkable. Shopping areas around and also lots of good cuisines nearby.
Stayed 4 nights in Nov 2025

10/10 Excellent

My

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff are friendly and helpful. Good location. We will stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff is very helpful.very comfortable room. Worth the price we are paying. Shopping is average near to the hotel. We stay here only for 1 night then board the royal caribbean cruise. Near to cruise centre.Buffet breakfast have fantastic section. Worth the money overall.
Stayed 1 night in Nov 2025

10/10 Excellent

Hui Yeow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay experience was good!
Stayed 8 nights in Oct 2025

10/10 Excellent

Caitlin

Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and excellent location,(French concession area), ideal for our visit to see our daughter. The only negative was the shower, excellent pressure but over the bath and dual control with bath taps, the shower head kept falling out of the wall bracket especially if pressure was full on…we definitely prefer a cubicle. Bottles of toiletries would also be preferable instead of small tubes. Overall the hotel was great, clean, comfortable and quiet. For info we had a superior double room which had a large king sized bed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Qu and Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't know how to setup some Chinese Apps. The staffs were very nice and patient to help me with those isees. :)
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very friendly. Because my mom with me for traveling this time, the front desk lady is so nice to us and we have the room with beautiful view. The hotel is very clean and comfortable. I definitely would like to come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

whai ming

Travelled with group
Stayed 2 nights in Oct 2025

10/10 Excellent

Yunzhuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel with history
Stayed 4 nights in Oct 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a heritage building in a great area. Room was clean but a bit tired and old fashioned. The bathhouse/Onsen area was very small but clean, needs a good spruce up, it looks quite run down, needs some more work to make it more attractive. Breakfast was good selection.
Stayed 2 nights in Oct 2025

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Akiva, Tel AVIV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sta for 5 nihgts
Stayed 5 nights in Sep 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful building
Stayed 3 nights in Sep 2025

10/10 Excellent

Louisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were a bit dated but overall great value, super convenient and staff was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Vincent, Thornton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location
Stayed 1 night in Sep 2025

10/10 Excellent

Piji, Fresh meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely choose to stay again when I come to visit Shanghai next time.
Stayed 8 nights in Aug 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful stay as usual

Stayed 1 night in Aug 2025