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Royal Garden Hotel ShangHai

Property class: 5 and above
VIP Access

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Photo gallery for Royal Garden Hotel ShangHai

Front of property – evening/night
Property video
Deep-tissue massages, Thai massages, body wraps, reflexology
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
HuaXia Road(E), No. 1539, Shanghai, Shanghai, 201200
  • Place, Chuansha Park
    ‪12 min walk‬
  • Place, Huang Yanpei's Former Residence
    ‪16 min walk‬
  • Place, Huaxia Culture Park
    ‪5 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪22 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Twin Room, Multiple Beds, Housekeeping, Garden View

Deluxe Twin Room, Multiple Beds, Housekeeping, Garden View

Deluxe Twin Room, Multiple Beds, Housekeeping, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Housekeeping, Garden View

Deluxe Double Room, 1 King Bed, Housekeeping, Garden View

Deluxe Double Room, 1 King Bed, Housekeeping, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Twin Room, Multiple Beds, Housekeeping, Courtyard Area

Elite Twin Room, Multiple Beds, Housekeeping, Courtyard Area

Elite Twin Room, Multiple Beds, Housekeeping, Courtyard Area

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Elite Double Room, 1 King Bed, Housekeeping, Courtyard Area

Elite Double Room, 1 King Bed, Housekeeping, Courtyard Area

Elite Double Room, 1 King Bed, Housekeeping, Courtyard Area

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Multiple Beds, Housekeeping, Garden View

Deluxe Triple Room, Multiple Beds, Housekeeping, Garden View

Deluxe Triple Room, Multiple Beds, Housekeeping, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Loft, 2 Bedrooms, 2 Bathrooms, Garden View

Deluxe Loft, 2 Bedrooms, 2 Bathrooms, Garden View

Deluxe Loft, 2 Bedrooms, 2 Bathrooms, Garden View

  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Bedrooms, 2 Bathrooms, Garden View

Superior Quadruple Room, 2 Bedrooms, 2 Bathrooms, Garden View

Superior Quadruple Room, 2 Bedrooms, 2 Bathrooms, Garden View

  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Royal Garden Hotel ShangHai

This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free theme park shuttle. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Royal Garden Hotel ShangHai offers 223 accommodations with indoor private hot tubs and free minibar items. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, Thai massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
During your stay at Royal Garden Hotel ShangHai, you'll be within walking distance of Chuansha Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a playground
  • 9 minutes by car from Shanghai Disneyland© and 10 minutes from Shanghai Zhangjiang Hi-Tech Park
  • Free theme park shuttle service
Royal Garden Hotel ShangHai offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 5 meeting rooms and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the luxury Royal Garden Hotel ShangHai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shanghai hotel is smoke free.

Guests are served free self-serve breakfast daily.
Royal Garden Hotel ShangHai has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free theme park shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Free theme park shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • 3 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • In-room massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (90 centimetre wide)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property provides shuttle service to/from Shanghai Disneyland.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per stay
  • Breakage deposit: CNY 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Royal Garden Hotel ShangHai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 15000000202109180034
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Royal Garden Shanghai Shanghai
Royal Garden Hotel ShangHai Riad
Royal Garden Hotel ShangHai Shanghai
Royal Garden Hotel ShangHai Riad Shanghai

Royal Garden Hotel ShangHai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Staff were absolutely lovely and so helpful! Very clean. A stunning hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would stay again close to the airport
Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.
Stayed 9 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, great service and staff really helpful
Stayed 1 night in Nov 2025

2/10 Terrible

Timothy Paul Svitak

Stayed 1 night in Nov 2025

6/10 Okay

alan, Bury St. Edmunds

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Amenities are not in keeping with the appearance of the hotel. Some staff need additional training but others particularly the concierge went beyond. Adjoining room was very noisy at night
Stayed 3 nights in Nov 2025

10/10 Excellent

Liudmila, Sofia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's great, comfortable, quiet place with amazing garden! The staff was helpful and breakfast had wide selection of food. The shuttle bus transfer is really good option too
Stayed 1 night in Nov 2025

6/10 Okay

alan, Bury St. Edmunds

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities don’t match the appearance of the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

pik kuen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and the staff very efficient
Stayed 2 nights in Nov 2025

6/10 Okay

Connie

Travelled with family
smoking smells! it’s non smoking room with strong smoke smell! the location is good, free shuttle to airport. the room is big and comfortable, except smoking smells
Stayed 1 night in Oct 2025

6/10 Okay

Teresita

Stayed 1 night in Oct 2025

8/10 Good

Emiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体印象非常好，但是酒店很大，办理登记住宿后不知道怎么去房间，也没有一位带路的服务员，问了好几处都说东说西，费了我们很多时间。希望有所改善。
Stayed 1 night in Sep 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pratique et confortable

Très propre et confortable Proche de l’aéroport
Stayed 1 night in Aug 2025

8/10 Good

Gareth

Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience. Lovely hotel and amenities.
Stayed 2 nights in Jun 2025

8/10 Good

Jakub, Warsaw

Business traveller
Ok, but could be better.
Stayed 1 night in May 2025

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property tv old tho
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Mei Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂房後酒店立即給我接駁巴士往浦東機場及廸士尼的時間表，讓我能好好安排行程。 酒店中式風格設計，自助早餐有中西式配有上海特色食材很棒。 員工友善有禮主動協助，值得讚揚。
Stayed 2 nights in May 2025

8/10 Good

xue

Stayed 1 night in Mar 2025

10/10 Excellent

Dhaval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and helpful staff!

The hotel was very picturesque. The staff were amazing. Jaime Shen has helped with all my accommodations during my stay, while Chef Abdullah made a great breakfast for me, a foreign traveler!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dhaval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Seongphil

Business traveller
Disliked: Staff & service, amenities
Ken zhou, who was sitting on the desktop when I was visited, was very unfriendly and was very offended by his coercive tone and eyes, not his kind tone when he answered, so I didn't want to visit again.
Stayed 1 night in Jan 2026

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel has an awesome organization, and it has amazing spots! We just loved this place, and there are so many things to do! We had a free shooting as well, and it was totally worth it!!! I strongly recommend this hotel! Everybody was nice and polite with us. This hotel is an experience itself!
Stayed 2 nights in Jan 2026