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Royal International Hotel

4.5 star property

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Photo gallery for Royal International Hotel

Lobby
Executive Suite | View from room
Indoor pool
Front of property
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
998 Xiuchuan Road, Chuansha, Pudong, Shanghai, Shanghai, 201200
  • Place, Chuansha Park
    ‪5 min drive‬
  • Place, Huang Yanpei's Former Residence
    ‪7 min drive‬
  • Place, Shanghai Disneyland©
    ‪11 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room (2 Beds)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • Sleeps 2

View all photos for Executive Room

Executive Room

Executive Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Atrium-view Twin Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Atrium-view Twin Room

  • Sleeps 2

View all photos for Family-friendly Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family-friendly Suite

  • Sleeps 3

View all photos for Discount Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Discount Suite

  • Sleeps 2

View all photos for Atrium-view Double Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Atrium-view Double Room

  • Sleeps 2

View all photos for Superior Queen Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Queen Room

  • Sleeps 2

View all photos for Superior 2-bed Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior 2-bed Room

  • Sleeps 2

View all photos for Dream Castle Theme Family Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Dream Castle Theme Family Room

  • Sleeps 3

View all photos for Ice And Snow World Theme Family Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Ice And Snow World Theme Family Room

  • Sleeps 3

View all photos for Underwater World Theme Family Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Underwater World Theme Family Room

  • Sleeps 3

View all photos for Nautical Adventure Theme Family Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Nautical Adventure Theme Family Room

  • Sleeps 3

View all photos for Family-friendly Family Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family-friendly Family Room

  • Sleeps 3

View all photos for Execuitve Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Execuitve Suite

  • Sleeps 3

View all photos for Execuitve Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Execuitve Room

  • Sleeps 2

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About this property

Royal International Hotel

Luxury hotel with 3 restaurants connected to the convention center in Shanghai
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free theme park shuttle. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Royal International Hotel offers 194 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Royal International Hotel. During your stay, you'll be connected to the convention center, and within walking distance of Chuansha Park. Features include free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Huang Yanpei's Former Residence and a few minutes from Chuansha Park
  • Free airport and theme park shuttle service
Royal International Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 560 square feet (52 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Royal International Hotel. A roundtrip airport shuttle (available on request) and a theme park shuttle are free. Self parking and valet parking are free.

This Victorian Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Royal Cafe - This restaurant serves breakfast, lunch, and dinner.
Royal Lobby Lounge - Onsite café.
Japanese Restaurant - This restaurant serves lunch and dinner.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:30 PM at scheduled times and on request
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 128 for adults and CNY 128 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japanese Restaurant
  • Royal Cafe
  • Royal Lobby Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (560 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal International Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 128 for children
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal International Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Royal International
International Royal Hotel
Royal Hotel International
Royal International Hotel
Royal International Hotel Shanghai
Royal International Shanghai
Royal Hotel Shanghai
Royal International Hotel Hotel
Royal International Hotel Shanghai
Royal International Hotel Hotel Shanghai

Royal International Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. Easy access to restaurants and getting around
Stayed 5 nights in Sep 2025

10/10 Excellent

yahya, Dearborn

Stayed 1 night in Sep 2025

10/10 Excellent

John, Hamilton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean, with a great shuttle service to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every thing is good. Due to covid 19, service for airport pickup was impacted. Otherwise is great.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and free shuttle bus to disneyland was good Staff could not help much on disneyland services and provide direct help
Stayed 3 nights in Dec 2019

10/10 Excellent

NANDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUXURIOUS FIVE STAR HOTEL
Stayed 1 night in Dec 2019

8/10 Good

Jon, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good alternative than going into Shanghai if transit stay
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

2/10 Terrible

Odded V.

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible wifi requires a Chinese phone number to sign in (International Hotel?). An attendant had to come up to the room to use his local cell phone to help us sign in to wifi which ended up to be very weak anyway. It was frustrating. The executive lounge I paid extra for was closed for "renovation". The room ordered was non-smoking but it smelled with smoke. The lobby check-in staff did not speak English.
Stayed 1 night in Nov 2019

8/10 Good

GeorgeS, Turlock, CA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility nicely maintained, and near PVG airport.
Stayed 1 night in Oct 2019

10/10 Excellent

JO ANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to update hairdryer. A 1200 v travel one doesn't work well.
Stayed 1 night in Oct 2019

8/10 Good

Visiting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the room was very comfortable
Stayed 1 night in Aug 2019

2/10 Terrible

Nolan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

3 star hotel

This is only a 3 to 4 star hotel now....over priced for what you get........its all Chinese now.....Same as staying at Green Tree hotel but triple the price.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I liked how breakfast was included with the stay. They were very punctual with the wake up call when it was needed.
Stayed 1 night in Jul 2019

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Peng Cheau Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Only the hotel exterior not attracting, rooms and breakfast are fantastic.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely .. wish to stay longer next time
Stayed 2 nights in Jun 2019

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay option in the suburb of Shanghai

Hotel is very good, the service and support staff are cooperative. But the location is an issue particularly if you are going to move around using subway/metro. The wifi is a problem for outsiders like us trying to open sites which are either prohibited like Google etc. Else local search engine like Sogou etc runs quite fast.
Stayed 4 nights in Jun 2019

4/10 Poor

Nora, New York

Business traveller
Disliked: Amenities
Very poor English communication overall. I used the 2nd floor restaurant, rated as the first class with five stars. None of the attendants understand the basic English and the English menu does not tell anything. At the end the restaurant manager charged me for the wrong table; over charged me. I mentioned the restaurant’s mistake to the hotel manager when checking out; totally in vain.. he does not understand any English... very disappointed.
Stayed 1 night in May 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal international hotel

Pleasant though accessibility is abit far from metro
Stayed 4 nights in May 2019

2/10 Terrible

US, UK

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good Excellent pricing Nice large room Clean room Near PVG Airport Bad Arranged for hotel shuttle, bus never turned up. Rang hotel and they said bus had come and gone, which it hadn't as I had been waiting for 30 minutes. Telling lies to your customers is never a good sign. Tried to arrange airport shuttle for return, shuttle only does fixed times and I would have to wait 3 hours for the next one. Do they actually have a shuttle bus? This hotel is in the middle of nowhere and I mean nowhere. The metro station is about a 20 minute walk and the walk to the station did not feel safe. The area around the hotel is very very local, do not expect to see international restaurants and bars, they aren't any. I found the area outside the hotel unsafe and I saw no tourists in the area. The hotel has a Chinese restaurant, I was the only diner when I went and it was quite expensive. It took about 45 minutes on the metro to get into town. Missed the last train (about 10pm) and struggled to get a taxi. All the drivers refused to take me and eventually when I found a driver who would, they wanted 400 RMB. In summary, this hotel is just too far from central Shanghai and the metro is not as near as mentioned in other reviews.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good, nice and clean, I liked shuttle bus to airport.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Denise

Disliked: Staff & service
Stayed 2 nights in Apr 2019