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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property

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Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

A high-rise hotel lobby with large windows, a seating area, and a view of the cityscape.
Front of property – evening/night
A spacious lobby with high ceilings, large windows, and modern furnishings.
A table with three glasses of white wine, a potted orchid, and candles on a balcony overlooking a cityscape with tall buildings and a river.
A spacious lobby with high ceilings, large columns, and a central reception desk.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • Place, Huangpu River
    ‪12 min walk‬
  • Place, Nanpu Square Park
    ‪13 min walk‬
  • Place, Nanpu Bridge
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk with a chair, a small table, and a large window with sheer curtains.

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Garden View

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Superior Room, 2 Single Beds, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a large window with sheer curtains.

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window offering a city view, a round table with a glass of water and a plate of food, and two blue upholstered chairs.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A modern hotel room with a large window offering a city view, a round table with a glass of water and a plate of food, and two blue upholstered chairs.

Executive Room, 2 Single Beds

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, Garden View

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Suite, 1 Bedroom, Garden View

  • Garden view
  • 84 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Parking included
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  • Air-conditioning
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About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

3 restaurants, a marina, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sheraton Grand Shanghai Pudong Hotel & Residences offers 525 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Sheraton Grand Shanghai Pudong Hotel & Residences, you'll be connected to a shopping center and within walking distance of Huangpu River. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by feast, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Lujiazui Central Greenland and a few minutes from Jin Mao Tower
Sheraton Grand Shanghai Pudong Hotel & Residences offers its guests a marina, an indoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 16329 square feet (1517 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a terrace are also featured at the luxury Sheraton Grand Shanghai Pudong Hotel & Residences. Free self parking is available.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Feast - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
China Court - This poolside diner serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 216 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (300 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (200 centimetre wide)

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Shanghai Pudong Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 370.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 216 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 556 reviews
Rating 8 - Good. 206 out of 556 reviews
Rating 6 - Okay. 59 out of 556 reviews
Rating 4 - Poor. 23 out of 556 reviews
Rating 2 - Terrible. 10 out of 556 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rhonda Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around!! Definitely recommend!!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Paresh

Liked: Cleanliness, staff & service, amenities
Perfect Location and good spread of breakfast items
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andrew and Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location and the food was excellent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, restaurants, shops and expo centre nearby, 5 mins to the Bund.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Limited English in front desk
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Stayed 4 nights in Nov 2025
Verified

8/10 Good

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was rather terrible, Coffee was poor quality, food selection was limited and not well labeled, especially the Chinese dishes that look the same.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, staff professional, facility excellent, and location most convenient.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chung

Liked: Cleanliness, amenities, property conditions & facilities
Clean room without smells. Very rich breakfast.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

clarissa

Liked: Cleanliness, staff & service, amenities
The room is spacious. Location is convenient to both the Metro and by Taxi. Paris Summer Mall has most of the essentials needed for tourists. Hotel staff are friendly and courteous. Cleanliness is well achieved. Good hotel, will return if visit Shanghai again.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shopping mall behind the hotel which has quite a few restaurants. There is also a food court in the basement. Inside the area is clean.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the shopping mall which is behind the hotel. Quite a few restaurants in there. Basement is the food court. Hotel room is big.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wonsik

Liked: Staff & service
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding all around but surprising at a hotel at this level, could not communicate at front desk in English when I checked in
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Khaldoun khaled suleiman

Nice quite shopping mall near by
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Murad

Liked: Staff & service, property conditions & facilities, room comfort
Good 4 star hotel. Could be 5 star but got old spotted linen and some other small things. Breakfast is good but overcrowded. Mostly asian food type.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
There is a metro stop in front of the hotel. We enjoyed the convenience of using both the metro and uber from our hotel. This hotel had the best Gym and Pool facilities we experienced on our trip. The breakfast was also delicious with nice local touches of Shanghai and Western style breakfast. Would highly recommend.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Hamad

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor breakfast,staff is good and quick response,hotel is old and beds are expired ,dont expect comfortable sheraton beds .here matress is over used and beds not comfort.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pei Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to mrt station
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

abdessamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Can’t complain
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

ZEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool!

Exceptional swimming pool
Stayed 1 night in Dec 2023