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Thompson Shanghai Expo, by Hyatt

4.0 star property

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Photo gallery for Thompson Shanghai Expo, by Hyatt

Basic Room, 1 King Bed, River View
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Restaurant
Restaurant
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1399 Shibo Avenue, Pudong New District, Shanghai, Shanghai, 200126
  • Place, Shanghai World Expo Center
    ‪4 min walk‬
  • Place, Mercedes Benz Arena
    ‪7 min walk‬
  • Place, Huangpu River
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪52 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Premier Suite, 1 King Bed

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

Room, 2 Single Beds, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, River View (Thomspon)

Premium bedding, free minibar items, in-room safe, desk

Suite, 1 King Bed, River View (Thomspon)

  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Room, 2 Single Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

  • 39 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room, 1 King Bed, River View

Basic Room, 1 King Bed, River View

Basic Room, 1 King Bed, River View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Thomspon)

Premium bedding, free minibar items, in-room safe, desk

Suite, 1 King Bed (Thomspon)

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, River View

Premium bedding, free minibar items, in-room safe, desk

Room, 2 Single Beds, River View

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Pavilion View)

Deluxe Room, 1 King Bed (Pavilion View)

Deluxe Room, 1 King Bed (Pavilion View)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Thompson Shanghai Expo, by Hyatt

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and free use of bicycles. Housekeeping is available on request.
Thompson Shanghai Expo, by Hyatt offers 254 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Complimentary bicycles and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a 24-hour fitness center.
During your stay at Thompson Shanghai Expo, by Hyatt, you're just a quick walk from Shanghai World Expo Center. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • 6 minutes by car from People's Square and 7 minutes from The Bund
As a guest of Thompson Shanghai Expo, by Hyatt, you'll find an indoor pool, a 24-hour fitness center, complimentary bicycles, and in-room fitness. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Thompson Shanghai Expo, by Hyatt also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Thompson Shanghai Expo, by Hyatt has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool

Family friendly

  • Baby bath
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (119 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 20 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 1 to February 5:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thompson Shanghai Expo, by Hyatt

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Thompson Shanghai Expo, by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel impecável!!! Limpo e organizado
Stayed 6 nights in Mar 2026
Verified

8/10 Good

daye

객실은 전반적으로 깔끔함, 하지만 좀건조함
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yudai

Stayed 1 night in Mar 2026